Shadow Foam Limited Reviews

Name: Shadow Foam Limited
Address: Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich, Cheshire
Rating: 4.78

4.8 Rating 2,356 Reviews

95 %

of reviewers recommend Shadow Foam Limited

4.8

Based on 2,356 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Shadowfoam Review I was impressed with how quickly it arrived during the current situation I have enclosed a video and I got my inspiration from your video of your tool wall

Visit Website

Phone:

08081682878

Email:

hello@shadowfoam.com

Location:

Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich
Cheshire
CW9 6FY

Write Your review

Tell us how Shadow Foam Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shadow Foam Limited 5 star review on 6th March 2025

Jordan Hynes

1605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company easy to deal with Order processed and dispatched at great speed”

Helpful Report

Posted 2 years ago

“This foamy goodnes is the stuff of dreams, I was a complete Shadowfoam novice before attempting these kitchen drawer organisers. Now I feel like a pro in just 1 day. The drill tools cut effortlessly through the foam and with the cutting kit supplied it's easy to produce a professional finish. Now to organise my camera equipment with my newfound Shadowskill. Thanks, Shadowfoam.”

Shadow Foam Limited 5 star review on 27th August 2022

Helpful Report

Posted 2 years ago

“First of all the prices are highly competitive, but more importantly the product is brilliant. Great foam - it really cuts more easily than I expected - and they send you a free cutting kit if you want it. Their pre-cut foam is shaped perfectly so it fits my boxes and cases snugly, I've ordered foam elsewhere before and had to try to cut the shapes out myself and it takes ages and looks shoddy. Speedy delivery & looks great and protects my gear.”

Helpful Report

Posted 2 years ago

“Excellent product with unimaginable uses fit a crafter”

Helpful Report

Posted 2 years ago

“Just used my first pieces of shadow foam, to line a rifle case, replacing old pick n pluck. Delivery was prompt and foam was well boxed. The precut foam fitted the case perfectly. Cutting the silhouettes away was easy enough and removing the waste wasn't difficult. The cutting tool provided was sturdy and offered good control while cutting too. If I were to add anything to the package d add a small chalk marker to draw round the items rather than suggesting going round with the blade first time. Would in use shadow foam again, certainly I would. Hands down better than pick and pluck foam.”

Helpful Report

Posted 2 years ago

“Ordered 2 custome size foam inserts for a flight case, arrived within a few days and a perfect fit. Will be using again( providing my business idea sets off)”

Helpful Report

Posted 2 years ago

“Quality product, clearly been well though out and designed. The colours are vibrant and appealing and the whole service from ordering to delivery is slick and efficient. Would definitely order again!”

Helpful Report

Posted 2 years ago

“Accurate profile to fit my DeWalt storage trays, dense foam ideal for cutting and tools held with a strong interference fit. Very happy.”

Helpful Report

Posted 2 years ago

“Ordered custom sized sheets, perfect fit in my drawers without any alterations! Never done anything like this, watched the youtube videos - easy peezey, just like they say- just cut around your tools and away you go. Did 3 sheets in about an hour and a half so no problem making them up. Would highly recommend if you want ordered tool draws, the only downsides are that you can't fit as much in a draw this way over just loose tools and if you change tools or add to them you would need to cut a new foam insert - BUT for sets of tools, like spanners for example this is the way to go. Now my loose tool draws look terrible, I'm going to have to do them all!”

Helpful Report

Posted 2 years ago

“Brilliant company, customer service is on point, couldn’t ask for more”

Helpful Report

Posted 2 years ago

“Quick response decent product...not sure it was 'foam' as I know it!!”

Helpful Report

Posted 2 years ago

“Fast and efficient”

Helpful Report

Posted 2 years ago

“Looks great, can't wait to start sorting out my tools.”

Helpful Report

Posted 2 years ago

“I didn't find it something that is easy to cut for a beginner”

Helpful Report

Posted 2 years ago

Hi Charlie Don't worry we can help with that - we all have to start somewhere! Like anything, it gets easier the more you do it. Great that you got your sample pack from us OK though, and between the scalpel and the blade that it contains along with the sample piece of foam, we have lots of tools to help you use it effectively. I will email you separately with these details and then hopefully you'll get on with it much better from there. And if you like it then, you always have that free £5 voucher that you can redeem against an order should you wish to place one. Thanks again.

Posted 2 years ago

“The plastic foam is nowhere as good as your original foam unfortunately”

Helpful Report

Posted 2 years ago

Hi there So sorry to hear you didn't enjoy the sample pack you ordered from us earlier last month. We no longer have the Shadow Foam Original sadly it was discontinued a little over a year ago as it was tougher for a lot of novices to cut and work with and also Polyurethane isn't widely recyclable and isn't really sustainable in terms of it's production. So it totally made sense to move to the new Shadow Foam which most people are loving, so sorry it's not for you though. The newer grade of foam would last you a lot longer too as it's much more durable and also cleanable. Hope you learn to love it in time. If you do decide to give it a try, don't forget the free £5 voucher you got in your sample pack can be redeemed against an order should you wish to place one. Thanks for your feedback though and do let us know if we can help more in future.

Posted 2 years ago

“Great product Easy explained video on how to cut the foam Can’t praise highly enough Everything has a place in my tool chest 🥳”

Helpful Report

Posted 2 years ago

“Fast, easy ordering and delivery. Helped me make use of the almost useless gopro case.”

Shadow Foam Limited 5 star review on 18th August 2022

Helpful Report

Posted 2 years ago

“Delivery times - exceptional! Customer service - unbelievable! Product quality - impeccable!!!”

Helpful Report

Posted 2 years ago

“Very easy to use.”

Helpful Report

Posted 2 years ago

“The product was extremely difficult to work with , layers would not separate as expected the cutting kit supplied was use less , given the price charged I would never buy this product again .”

Helpful Report

Posted 2 years ago

Hi Donald So sorry to hear your experience using the product. I will email you separately to send you some information and guides which I think will definitely help you get the most from your product. The layers aren't intended to separate on the layer points as you indicate. We advise that above and below the laminated layers is probably the easiest point to get a good peel and separation, but again the information I email you will hopefully help you with that. I'm sorry too that you didn't get along with the complimentary cutting kit we sent you with the order.... these have been really popular for many years, keeping people safe while they're cutting and giving them all they need to get great results - again I think our guides for use will be helpful for you so I'll send you more details on this too. We were really sorry to see your rating on the quality of service we offer where you have rated us with one star. I'd be particularly interested to hear more about how we have let you down in that regard. I can see that we shipped your order the very next day to the evening you ordered, and it was delivered on time the following day, with many communications and updates on your order being supplied between those times. We didn't receive any communication from you that I can see following that, to flag any issues or questions otherwise we would almost certainly have tried to help sooner. So please, if you could, do let us know how else we can improve in this regard as our customer service levels are really important to us. As is satisfaction with the product too, but as discussed hopefully the additional resources I forward you by email will help you get a better result with your product. Thanks for your feedback, hope to speak more in due course. Shadow Foam

Posted 2 years ago

Shadow Foam Limited is rated 4.8 based on 2,356 reviews