Shadow Foam Limited Reviews

Name: Shadow Foam Limited
Address: Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich, Cheshire
Rating: 4.78

4.8 Rating 2,121 Reviews

95 %

of reviewers recommend Shadow Foam Limited

4.8

Based on 2,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Shadowfoam Review I was impressed with how quickly it arrived during the current situation I have enclosed a video and I got my inspiration from your video of your tool wall

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Phone:

08081682878

Email:

hello@shadowfoam.com

Location:

Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich
Cheshire
CW9 6FY

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Shadow Foam Limited 5 star review on 19th November 2024

1514

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing product and excellent service would definitely recommend and I'll definitely be using these guys again in future.”

Shadow Foam Limited 5 star review on 21st April 2023

Helpful Report

Posted 1 year ago

“So it turned up within time, I ordered 2x 50mm thick dewalt inserts, both are only 40mm thick, so doesn't have the depth needed to hold my multi tool in securely. Easy to cut (I'm guessing it is called 50mm because a dewalt toughsystem case has slanted edges at the bottom, and the foam is not cut to accommodate these, so when you put it in it actually sits about 5-8mms off the actually case base. This caused the foam to sink into the gap pulling the edges up and inwards, making it less practical. I dis however pay for 2x 50mm thick pieces and relieved 2x 40mm thick pieces.”

Helpful Report

Posted 1 year ago

Hi Niall Really sorry to hear this and we'd definitely like to get this sorted for you - the foam does have a depth tolerance of +/- 5mm, so it definitely shouldn't be 40mm. Could you drop us an email at hello@shadowfoam.com and we'll see what we can get sorted for you? Thanks again for the feedback!

Posted 1 year ago

“Amazing”

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Posted 1 year ago

“Perfect fit! Unfortunately, I was sent an upgraded version (tough system 2.0 instead of tough system) so the foam was slightly different but still does a job for now until I buy the correct ones!”

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Posted 1 year ago

“First rate service, would definitely use again. In fact, if a purchase currently on hold comes to fruition, I will definitely be using them again!”

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Posted 1 year ago

“Bought what I thought was the Easypeel version off the website because it was constructed with layers just like on their promotional YouTube video. When I came to doing the easypeel bit, it ripped to bits so I threw it in the bin. Turns out there is no such thing as easypeel anymore despite the YouTube video continuing to show us all how easy it is to use.”

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Posted 1 year ago

Hi Andrew Thanks so much for the feedback, and just to clarify as discussed on email back early this month... Whilst we haven't called the product Easy Peel for some time now... it's the exactly the same product as used to be called Easy Peel. A couple of years ago we had two different grades of foam so to differentiate one was called Original and one called Easy Peel. Then, when Original was discontinued 18months ago the grade of foam formerly known as Easy Peel just became known as Shadow Foam for ease and as there was no need to differentiate it from anything else, so it's the same thing. I know you were concerned about the layers being glued together when we originally corresponded, which we confirmed isn't the case and tried to get you on the right track with your project by sharing guides on how to peel the foam with you since you were trying to peel on the layer point itself which is much harder. Hoped we'd been able to get you up and running with the project as the pictures you shared looked great. But you have our details if you want to get back in touch for more guidance and help with your project. Thanks again!

Posted 1 year ago

“Hi. I am an Engineer for SEGA UK. I can say I'm very impressed with the shadow form. I seen your product advertised on Colin Furzes YouTube Vid. I am very much going to be looking for more in the near future. thanks again.”

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Posted 1 year ago

“You should check your data because I already wrote a review immediately after receiving the parcel... I received a single piece of the thickest foam (yellow !), which size was half of the packing box... totally unsuitable for my needs... So the answer to your question is : only way you would have done more poorly is by sending nothing !”

Helpful Report

Posted 1 year ago

Hi Sabine I am really sorry to hear that you don't like the sample we sent you. Can you please let us know what your issue with it is, as it seems you got everything you ordered, were you expecting something different? Here's the product listing for the item you ordered last month: £5.00 Get a sample piece of Shadow Foam to try Colours are chosen at random. So you got our largest depth 70mm foam in colour yellow, was this not what you expected? Please let us know how we can help more by dropping us an email at hello@shadowfoam.com. Many thanks

Posted 1 year ago

“A pleasure to do business with. They are polite, professional and very prompt in both communication and delivery. I would recommend them anyone who wants great service with no hassle.”

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Posted 1 year ago

“Great products and great costumer service! Highly recommend!”

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Posted 1 year ago

“An excellent product and very easy to use/configure for your own purpose.”

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Posted 1 year ago

“This stuff is brilliant, cuts easy and accurately”

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Posted 1 year ago

“I mean, it wasn't really cut to shape but after some modifications of my own it fits perfectly”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Product is great, however international shipping options and pricing is terrible! I know you guys are from the UK, but to charge £90 for a standard box to be shipped with one shipping supplier but then ACTUALLY using a different shipping supplier is a BIG NO GO! We are in 2023, one would think every online store has figured worldwide or at least europe-wide shipping out, but doesn’t seem to be the case herr.”

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Posted 1 year ago

“Foam did no peel in layers, once I cut neatly the base underneath was a mess, ended up throwing the lot out after lots of attempts. Had the foam came in layers would of given 5 stars, £25 down the drain 👎”

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Posted 1 year ago

“Wow, what a brilliantly product! Already thinking about where else I can use this to keep everything neat and organised. Great service too, love that you can order a slap for just a few £ to play with and get to know how out works. Top marks all around!”

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Posted 1 year ago

“Excellent product, easy to cut with scalpel and to peel layers with fingers or bull nose pliers Highly recommended”

Shadow Foam Limited 5 star review on 9th April 2023

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Posted 1 year ago

“Excellent customer service helping with a pre-purchase issue. Item arrived on time and I'm really happy with my purchase. Also managed to find a discount code online so got my item even cheaper.”

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Posted 1 year ago

“They worked with me to get cheaper shipping to the US. Product works great and they include plenty of extra blades in their included cutting kit. Takes a few tries to get used to peeling the foam (for me, anyways) but once you get a feel for it, it’s super easy. The orange color is a great bonus on top of an already great product!”

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Posted 1 year ago

Shadow Foam Limited is rated 4.8 based on 2,121 reviews