SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

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Anonymous

Anonymous // 01/01/2019

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“Realised that the gas boiler was not working at 11am, phoned SGS and an engineer arrived within the hour. The boiler was working again in the next hour. I am very happy with the service and it was a Saturday!”

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“We had our boiler serviced yesterday, the plumber whose name was Mike turned up in the afternoon. He was very thorough, efficient and tidy, when the work was complete he even wiped everything down with hygienic wet wipes. I will not hesitate to use SGS again in the future, truly professional.”

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“SGS amazingly diagnosed and fixed a faulty heating setup the same day eventhough they were extremely busy! Very impressed! Top job and no extortionate bill at the end either. Highly recommend.”

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“They are very helpful and responded quickly to my boiler breakdown.”

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“Prompt, professional advice and very good follow up action.”

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“Perfect service and followed Covid precautions which was great. Would have no problem recommending SGS.”

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“After being let down by another local company through very poor communication and reliability, we were recommended to SGS and we could not be happier with the excellent customer service we have received. Lisa took my call at 13.30, promised to see if she could get an engineer out to us the same day as we had no heating in one area of our building, and said she would call back. She called back quickly as promised and said their engineer Tim would be with us later in the afternoon. Tim arrived as arranged and quickly found the problem (multiple stuck thermostatic radiator valves) which was a considerably simpler solution than the new pump another company had previously suggested needed replacing at a quoted cost of £1,220 + Vat! Tim was polite, friendly and solved the problem quickly and efficiently. He also took the time to explain what he had done and what to consider for the future, in layman's terms we could understand! We wouldn't hesitate to recommend SGS. Their communication, professionalism and above all, HONESTY, have been first class and they will now permanently have our on-going servicing and repair business for our serviced office premises.”

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“This is the first time I have used SGS and found them to be very efficient. Their engineer Elliott 'phoned to advise ETA, arrived on time and throughout his visit was ultra efficient, friendly and took time to explain the fault and my overall electrical heating system and solved the fault. No hesitation in recommending SGS.”

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“Excellent service to our boiler. Easy to arrange by email. Engineer polite, friendly and worked in a careful COVID-19 secure manner.”

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“I cannot praise SGS enough!!! They are professional, supportive, adaptable, great customer service across all departments and communication across all departments is great.”

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“At service recently, Dave recommended the replacement of some rubber hosing within our 12-year-old Vaillant boiler. He returned today to undertake this work. Clean, tidy work. Good communications throughout. Polite, professional work. We have been very happy throughout this process.”

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“Joe was on time , efficient , pleasant to have in the house, dealt with the problems , tidied up - couldn't ask for more - thank you .”

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“On time, efficient, polite, thorough, good communication. Really pleased with the service.”

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“Quick and efficient boiler service. Courteous and very Covid secure!”

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“On time, well mannered, they had their masks on, quick and efficient, wouldn't use anybody else.”

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“Happy with todays boiler service.”

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“A problem solved, a job well done, how reassuring amidst all the uncertainty these days. Thank you.”

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“Very good, efficient and prompt service from SGS as usual. Radiators flushed through very professionally.”

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“Engineer had mask and serviced two boilers, water heater and hobs in about an hour. We would have given 5 out of 5 if he had phoned to say he was running three quarters of hour late.”

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“Prompt and efficient service.”

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SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews