SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service. Friendly team. Great value. Highly Recommended. Had an issue with the boiler resulting in loss of hot water and heating in the house just after Christmas; SGS was able to attend to the problem same day and fix the issue once the parts arrived. Very grateful to the whole team - Gemma, Amanda & Philippa, and engineers Dave & Charlie. Thank you.”

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“Amazing service from SGS who have recently carried out my annual boiler service and also fixed a leaky radiator that started to drip just as our new wooden floor had been laid. They were quick, courteous and friendly and extremely accommodating, going out of their way to find the most cost effective solution to the leak and resolving it all just before Christmas. I have no hesitation in recommending SGS and calling on them again should the need arise in future. Also, special mention to the lovely people who answer the phones - one who picked up on her way out of the door for the weekend and another who called me back one day when my connection was so bad that she couldn't make out what I was saying. Not many companies go the extra mile with Customer Service these days but this one does!”

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“The cheapest quote to fix our boiler Very efficiently dealt with. Cannot hesitate to recommend .”

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“First experience of SGS. Excellent response - they sourced and fitted a new part for my boiler within hours and saved us from a cold Christmas. The engineer was A1 professional and totally thorough in checking the system out. Altogether- very impressed by the service given.”

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“Have been using this company for at least 20 years. Excellent service. Just had a water tank renewed. Very quick to come back with a quote and work completed within a week of the quote. Fair price. Highly recommend them.”

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“Excellent service despite being very busy at Xmas.”

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“Had our heating system MagnaCleansed. Couldn’t believe how much sludge came out. Well worth doing and excellent value for money.”

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“Our engineer was extremely polite and pleasant but unfortunately this call out will represent £90 wasted that we can ill afford for no tangible result. We did not think the fault had been isolated and we were correct - we called an alternative provider who found a further loop and valve tucked into the eaves of the bungalow, further round into the chalet roof than we have ever been and THAT was the problem. The engineer found it by very careful listening and tracking of an air lock. We now have heating and hot water again. We used SGS as they service the boilers at the school where I teach, but we will not be able to afford to use them again. Merry Christmas.”

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“Very impressed with the engineer who persevered with a challenging gas fire service due to the age of the appliance and the poor condition as it had not been used for several years. He kept going relentlessly until he got the result, now a working fire. Great work ethic.”

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“SGS fitted a new gas boiler recently for me and I was very pleased with them, from the knowlegable surveyor who visited and prepared the quote, which was comparable with others; that they were able to install the unit within a few weeks of accepting the quote, to the quality of the workmanship of the team who fitted the boiler. Their professional approach has given me the confidence to take out a sevice plan with them for the boiler and central heating system.”

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“Reliable, courteous and cold radiator fixed, thank you. Very reasonable price for the job done.”

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“SGS is a very good company to deal with. All its staff, from reception to engineers are pleasant, helpful and reliable. As a result I always choose them rather than other firms that could have lower costs.”

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“Aron did a very tidy and efficient job of removing a radiator and replacing it with a heated dual fuel towel rail. In parallel, Isaac found a convenient cable in order to feed the new towel rail. Both men had to remove floor boards and both replaced the carpeting so that it looked undisturbed.”

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“A very quick response to an emergency call out on a Saturday. Polite and efficient, the problem was fixed efficiently! Thank you!”

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“Boiler repaired on the same day I called in with an issue. Couldn’t be happier (or more relieved!!) Just signed up to their Service Plan too!”

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“Friendly, efficient and I would recommend. More pricey than others,but they came, they did, and I’m almost entirely happy except for the rather short outlet pipe which looks a bit ridiculous but was in place before I could comment. Wish it were longer and I couldn’t see the steam when I look ou of the window.! Otherwise good. Nice guys.”

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“Dealt with a tricky job very well.”

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“Thank you SGS. Your engineer carried out the installation of my new boiler to the highest of standards. Your company came to my attention because of a recommendation and I would not hesitate to recommend you to someone else. An excellent service.”

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“Very helpful, I called in the morning as the gas boiler had failed, they rang back to say an engineer's schedule had been changed to attend the same afternoon. A pump was needed, he had one on the van and it was soon fitted. Excellent service from start to finish. Well done SGS, a company to rely on.”

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SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews