SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

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Anonymous

Anonymous // 01/01/2019

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“Bathroom installed by SGS. They also service my boiler and gas fire every year. Recommended!”

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“Potential fault diagnosed accurately, picked up and dealt with during annual maintenance service. The Service Plan well worth the annual fee!”

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“Quoted for each job efficiently, agreed dates of attendance and time to complete. Kept to agreed time schedule and undertook additional work without fuss. All very polite and helpful and attendance to an unexpected emergency was outstanding. Happy to positively recommend.”

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“Efficient, polite and tidy.”

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“Took two visits to completely fix my heating problem but very pleased with the punctually and work on both visits . Would recommend you to other people.”

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“Your engineer was polite, professional and friendly. By asking questions he was able to identify problems with the tank and switching gear. He was able to arrange to order the necessary parts which should be fitted next week. Only downside is the high cost of fitting the parts.”

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“Very prompt response to fix a flueless gas fire, completed by a knowledgeable and experienced engineer”

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“I've used SGS for many years. Highly recommend them.”

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“Excellent service in delivering and installing new boiler after failure of old unit; included life saving loan of temorary electric heaters.”

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“SGS came out to my house one evening last week when our heating had failed us! I didn't even know they had an out of hours service. We've now signed up to one of their Service Plans.”

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“Engineer arrived early next day after request to fix failed oil burner.Thorough diagnosis carried out.Burner motor replaced for a satisfactory price.”

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“Doesn’t get any better than this. Immediate reply to enquiry. Same day visit and temporary fix to keep things running. Liaised with Boiler manufacturer while I was out of country. Arranged parts. Installed. All working. Just brilliant and a rare experience in this day and age.”

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“Excellent customer service with team endeavouring to get CH engineer to me as quickly as possible. The engineer was excellent, resolved the problem quickly, explained the cause clearly and answered all my questions in a helpful and friendly manner. Very impressed.”

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“Engineer arrived at the agreed time. The problem with the underfloor heating was quickly identified: the pump was replaced promptly and all adjustments completed so that the heating was restored. Professional and prompt service. No cost estimate was requested, and the bill was a bit higher than anticipated.”

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“Very fast response, excellent service”

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“New cooker hood and hob ordered and fitted. First class service and excellent all round work. Thank you.”

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“We have waited over a week to get our non working heating running again, heating engineer very helpful, diagnosed a faulty pump. He had no time to fix it. 1 hrs work. The office girls advised 10 more days to wait for pump change. No heat, no hot water on a system they originally fitted. Emergency service?? I don’t think so. Local plumbers from now on I think.”

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“When I had an unexpected heating problem the ladies who answer the phone were unfailingly polite and patient with my panicking. David the engineer was polite and efficient : quite happy to explain everything about the repair / system.”

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“I had an emergency of the hot water being pushed up into the cold water tank in the roof space, because of a faulty valve, causing a flood from the overflow and constant boiling water from the hot tap. The noise from the overflow sounded like a low flying aircraft....The engineer came very quickly and sorted out the problem enough for me to go on holiday the following day. Another very efficient and polite engineer came back yesterday, the day after I returned, to complete the job and I am well pleased and relieved.”

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“Booked in for an oil boiler and tank to be decommissioned and the regular system changing over to a gas combi. The sales man was very polite, not pushy and advised well. The engineers were Tony & Ali and they were both courteous, informative and professional. They have done a sterling job and left the place nice and tidy.”

Helpful Report

SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews