SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

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Anonymous

Anonymous // 01/01/2019

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“SGS responded promptly to a request to diagnose a problem with my elderly father’s boile and carried out a thorough examination which revealed a major crack which was beyond economic repair, not surprising given the age of the boiler. A fair and reasonable quotation was subsequently provided for a replacement boiler within 24 hours. The engineers were polite and professional and I would be happy to recommend SGS to others.”

Helpful Report

“From the moment my husband made the first telephone call the service we received was absolutely outstanding. Within two hours of the first call a gentleman from the SGS team arrived at our home to discuss our options. He was not in any way a pushy sales man but made helpful suggestions and explained in a way I could understand (I am not a heating engineer!!) A couple more telephone calls from him and arrangements were made to fit new boiler. The engineer arrived on the exact time arranged, I can honestly say he never stopped working all day he had no breaks (to be honest I was getting worried he hadn't eaten). For such a young person he was very knowledgable in the product he was fitting extremely polite and a very clean worker no mess whatsoever. I think he is an absolute credit to his employers. As noted earlier the service we received and after service was absolutely outstanding, cost very reasonable, I would very highly recommend SGS to anyone who may be thinking of having new boiler/ heating system fitted. I wish SGS continued success for the future.”

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“The engineer arrived at the time promised and was friendly and efficient. As I requested all paperwork was emailed to me and payment over the phone was quick and hassle free. Would definitely recommend SGS,”

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“First class advice, Job started on time and wonderful staff. Very pleased and would recommend this company to all.”

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“Engineer rang before he came, and came as arranged. Polite and professional. I was advised when booking that servicing 2 boilers, one gas water heater and two gas hobs would take 3 hours. I learnt two days before they came it was going to cost £370 plus VAT, which I thought was expensive but for 3 hours work plus travelling wasn't extortionate. However engineer was only there for an hour and half including completing paperwork. Which proved astronomically expensive per hour, especially as our church is struggling financially to survive. Would I use them again ? No I'll be trying to find someone cheaper.”

Helpful Report

Many thanks for your feedback. We have looked into this issue and responded to you directly. Kind regards SGS Heating & Electrical

“Aaron turned up on time, was a pleasure to meet and did a perfect job. Thank you.”

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“Came to service our boiler. Very efficient and thorough job.”

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“An efficient and professional job done fitting new pipework to all existing radiators, needed to replace underfloor pipework which was leaking. Thanks Tony and Alli.”

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“Kieran arrived on time, very polite and helpful and made an excellent job of the electrical repairs. I will happily use your services again.”

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“Engineer arrived on time - pleasantly natured - very helpful - quickly dignosed and rectified the problem with our central heating malfunction - storming good show!”

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“Third visit for the change of our LPG domino hobs (caused by hob suppliers not including all LPG jets which were required), and not the first time we have used SGS (both for LPG and heating system). Good service, reliable engineers and helpful office staff and leave the site clean and tidy. Good to be able to support a local provider who look after their customers. Costs are always competitive, if not better than some other gas/ heating companies.”

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“I always use SGS for boiler or plumbing work and have never been disappointed. Polite, courteous and arrive on time. All work explained and carried out professionally at a reasonable price. Would definitely recommend!”

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“Elliott arrived slightly before the time he was due - in my book, a big plus mark. He tackled our gas fire service without fuss, without mess but with friendliness and cheerfulness. I have no knowledge of what makes a good service but I was impressed by Him and believe he will have done an excellent job.”

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“Boiler service done quickly and efficiently”

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“Very good service,work all completed in a day to a very good stand Ard.”

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“we were very impressed. A complicated upgrade of our Central heating system involving disconnecting from an old Rayburn and installation of a new boiler and tank, and some new radiators. All done professionally and on time – the people who came to our house were a pleasure to have around and knew exactly what they were doing, and there seem to be plenty of backup to deal with problems along the way. The new system is now working very well indeed”

Helpful Report

“Having contacted various national and local companies to trace and access a leak underground, I went to SGS and they were so helpful and John their service manager just took all my worries away when I spoke with him. Their engineer found the leak with minimal disruption to my floors and fixed it quickly, repairing the flooring and skirting and tidying up behind him. You would hardly know he had been. Top job :-)”

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“Our new boiler was fitted very professionally and expertly . From Colin who did the quote too dan and Ben who installed the bolier i have nothing but praise for sgs. They did an excellent job from start too finish and left the house clean and tidy where they were working . Special thanks also too mark in the office and the polite ladies answering their telephones. One very satisfied customer”

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“I was very happy indeed with the service and attitude of the engineer and the reception personnel. After years of my complaining elsewhere, your engineer Ray understood, and suggested a solution to, my problem with the thermostat.”

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“Booked in a Power Flush in advance. He arrived.....he did it....he advised....he went. Absolutely 1st Class bloke......sorry....dont know his name! Very tidy and considerate. Highly recommend him and a credit to SGS.”

Helpful Report

SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews