SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SGS did a complicated full central heating installation for my house. They were professional, courteous and did a great job. Very impressed and would recommend.”

Helpful Report

“We were very pleased with the engineers who came. They arrived promptly and worked hard. They explained what they were doing and were polite and friendly. They barely stopped for a break and I was very impressed by the amount of work they got done. They left the house clean and tidy (they had needed to go in each room and in the loft). Really good, hard working and knowledgeable engineers - Max and James.”

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“Stand out customer service when you need it most- boiler bust freezing cold “no sorry -too busy -tough!!” Days of fruitless frustrating searching. Not SGS not Philipa Gemma or Steve! They CARE They want to help and they do Thanks for making it happen Philipa, really thought you wouldn’t be able to help but you DID.Gemma your call on Sunday night!!! - Steve for the squeeze in visit Monday afternoon and your patience and determination coupled with charm and professionalism. At a time when good old fashioned values don’t seem to count much- it is so uplifting to find a company and people who hold to honesty integrity courtesy even empathy and really do care!! GO SGS.”

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“I had email confirmation of a service between 08.00 and 09.00. The engineer dis not turn up until 10.00. He initially insisted that he was on time. He then showed me that his office had booked him for between 10 and 12. Very annoying for me as I had arranged everything around the specific time I was given. I expect better service, especially when paying £90 for what turned out to be a 25 minute service.”

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“I moved into our new home in December 2021, and immediately found some issues with the electrics and heating, such that over the last 11 months, SGS have been frequent visitors to resolve different issues for me. Each time they have proven to be friendly, proficient and efficient. The reception team also deserve credit, in ensuring the appropriate engineer visits and managing appointments. Very happy with their service.”

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“Fantastic company, pleasant office staff and engineers. They arrived when they said they would, and were very quick to find the fault, which isn’t always easy in an old cottage, fixed and on their way . Thank you”

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“I had a house electrical survey. Very comprehensive and excellent value. I would strongly recommend SGS for further work. Thank you.”

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“Charlie fitted a new tap outside and replaced tap washers in another tap. All work was carried out very efficiently and in a short time. Very helpful and polite.”

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“New lpg boiler fitted. More expensive than British gas but British Gas have such bad reviews so went with SGS. Very neat workmanship by Dan. Brickie did an excellent job matching the mortar colour and laying the bricks. Electrician was also good. I would have given five stars except the condensate waste pipe was not in accordance with the boiler makers specification which Worcester confirmed would invalidate the guarantee. The fall was not sufficient. Luckily, I checked myself and Dan came back rectified and did a neat job of doing so. So thus far, a good experience. I may revise if any issues arise. Fingers crossed!”

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“Good staff well organised and happy,helpful and very tidy and respected our property”

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“Good service and helpful engineer who explained the process of what was happening”

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“Needed some electrical work done -booking timely slot very easy and great job done by Issac. Thank you”

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“External boiler annual service. He have 30 mins notice of arrival, was prompt efficient and courteous....wearing a mask throughout. VG.”

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“Charlie came as "knight in shining armour" and fix the leak in a very awkward place - under an hour - very efficient, professional courteous. Well done and thank you!”

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“SGS recently installed my new shower unit. The engineer was efficient, polite and friendly. He was happy to give an explanation and useful advice on operating the unit which was much appreciated. This company has my recommendation. I have used their services for a long time and always get excellent service.”

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“Excellent service provided over a tricky problem. Some confusion over the arranged time of first visit but all was sorted promptly. Very happy with price & highly recommend this company”

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“Pleasant, helpful engineer, worked efficiently and gave good advice today. Have used this company for home and work-place for many years and would thoroughly recommend them.”

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“Electrical works carried out in very professional way, excellent service .”

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“SGS boiler service carried with care and efficiency.”

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“SGS were hard-working and efficient in their work. They were friendly and informative about how the boiler works. Excellent, I recommend them highly.”

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SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews