SGS Heating & Electrical Ltd Reviews

Name: SGS Heating & Electrical Ltd
Address: 4 Dolphin Industrial Estate, Southampton Road, Salisbury
Rating: 4.82

4.8 Rating 510 Reviews

95 %

of reviewers recommend SGS Heating & Electrical Ltd

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About SGS Heating & Electrical Ltd:

SGS Heating &Electrical Ltd have been operating in Salisbury and surrounding areas for over 30 years. We specialise in natural gas, LPG, oil and electric heating systems as well as general plumbing, bathrooms, builders work and electrical services. If you'd like a quotation please do not hesitate to contact us.

Visit Website

Phone:

01722 331066

Email:

info@sgsgas.co.uk

Location:

4 Dolphin Industrial Estate, Southampton Road
Salisbury
SP1 2NB

Write Your review

Tell us how SGS Heating & Electrical Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service”

Helpful Report

“Great service and very prompt. But the call out charge of £90 to be told they can’t fix the boiler is a little excessive but seems aligned to the general market unfortunately.”

Helpful Report

Hi John, I've looked into this situation for you. Unfortunately we do have a standard call out charge which has to apply. I understand from the engineer who visited that you're having a new boiler installed soon. If SGS were installing that boiler for you we could have looked at the call out charge but it looks like we were never given the opportunity to quote for the boiler. Kind regards SGS Heating & Electrical LTd

“Excellent, on time, smart, clearly knew his stuff - only engineer in 9 years to identify persistent fault in system, he identified it as being a part that should have been fitted when it was originally installed, not I hasten to add by SGS. Well done”

Helpful Report

“All completed 1st time. Positive first response when calling for service 08.15am. John took time to ascertain fault and identify part required . Visited 1 pm same day? Engineer Ray rang beforehand to check make of valve . Came with the correct part . All fitted well . Amazingly ,and first time ever with SGS , all completed 1st time, no 2nd visit. Congratulations.”

Helpful Report

“Courteous and knowledgeable service. Used for several years now. Had a couple of occassions when appointments have had to be changed as engineer/plumber held up etc but has been dealt with in a professional manner. Better prices than British Gas. Would certainly recommend.”

Helpful Report

“prompt and professional service”

Helpful Report

“They spent a good hour or so checking the system and the property before compiling the quote for a replacement boiler which gave me the confidence that they wanted everything to be right for the install day, and that there wouldn’t be any surprises. There was also no hard selling. The install day went well and with minimal disruption, the engineer was able to answer all of my questions and also took the time to talk through what he had done. All staff have seemed very professional and friendly at all times. I would use SGS again and even consider SGS for the other services they provide.”

Helpful Report

“Ray was really friendly and gave us great advice about what to keep an eye out for with regards to boiler pressure, how we can keep on top of it, and he upped the temperature for us which has massively improved things like running a Bath and filling the sink up to wash dishes, meaning we have to use loads less of the hot tap and can use more cold water. He also let us know about the benefits of joining your monthly scheme to cover our boiler / annual service, which we will be looking into to see which plan is best for us. Thank you, Ray!”

Helpful Report

“Engineer this morning was very good - thank you!”

Helpful Report

“SGS responded to our leaking central heating pipe quickly and efficiently. Their staff and engineers were very helpful Yours Mr & Mrs Widdup”

Helpful Report

“Very good . They charged exactly what was quoted. Clean neat and tidy.”

Helpful Report

“We have used SGS for all of our gas and plumbing needs. They have always provided an excellent service. The most recent visit was no different.”

Helpful Report

“Excellent service, engineer named (G.....) was professional and extremely helpful sorted problem over the phone saving a great deal of time and inconvenience Would use again.”

Helpful Report

“Got my oil boiler serviced by Gavin today. The service given was professional and easy to arrange. I have used this company in the past for a variety of jobs (log burner and radiators) in my home and will use them again in the future”

Helpful Report

“The engineer that visited to service the boiler spotted a water leak and tightened the water connections under the sink to stop it, which was really kind. Previously had positive experience of the company when the boiler broke too.”

Helpful Report

“Absolutely fantastic job. Work completed in time and clean tidy approach adopted. Cannot fault the result.”

Helpful Report

“Very friendly engineer, turned up for appointment on time, diagnosed the problem with the boiler. didn't have a replacement part in his van, but can back the next morning and fitted the replacement part. excellent service.”

Helpful Report

“Very lovely chap. Super helpful, knowledgable and polite. Will definitely come back to SGS for next boiler service”

Helpful Report

“Have been using SGS for a few years now and am very satisfied. The engineering is of a high quality and when I have had any questions they have always been dealt with in a positive and professional manner.”

Helpful Report

“Top class service”

Helpful Report

SGS Heating & Electrical Ltd is rated 4.8 based on 510 reviews