SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

(York) - Posted 2 years ago

Thank you Lorianne for your five star review, we hope you enjoy you new car.

Posted 2 years ago

“Fantastic service from SG Petch, my advisor Jeff Chandler handled everything for me and made it so easy to get my car”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi Susan, It is great to hear you had a fantastic service and Jeff made you buying process easy. Thank you for leaving us a review we do appreciate it!

Posted 2 years ago

“Our experience of selling and buying a car was straightforward, jargon free, no hard sell tactics and honest.”

Helpful Report

(Richmond) - Posted 2 years ago

Hi Brian, We do try and make the buying process easy and straightforward. Thank you for your kind words and we hope you enjoy your new car.

Posted 2 years ago

“Met Chris on the Sunday he valued the car, and his valuation was spot on no need to haggle, chose the car it was luckily one they had in picked it up the following Saturday, fantastic service all the way, I have bought my last 2 cars from SG Petch same great service both times”

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(Darlington) - Posted 2 years ago

Hi David, Glad to hear you had a fantastic experience with our Darlington branch. Thank you for your continued custom and leaving us a view we do appreciate it. Hope to see you again soon.

Posted 2 years ago

“I have dealt with SG Petch for quite a few years and found their service and friendliness exeptional. Hope to be able to contine.”

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(Middlesbrough) - Posted 2 years ago

Hi, Thank you for your kind words, continued custom and taking the time to leave us a review its most appreciated. Hope you have a great day!

Posted 2 years ago

“When things go wrong, what you need is a company that can provide great service - that was our experience of SG Petch, a company that provides great service.”

Helpful Report

(York) - Posted 2 years ago

Hi David, We are so pleased you were happy with the service you received from our York branch. Thank you for taking the time to leave us a review, we do appreciate it. Hope you have a great day.

Posted 2 years ago

“Excellent service from all the staff at SG Petch plus Kia Cars as a whole are one of the most reliable of cars on the road”

Helpful Report

(York) - Posted 2 years ago

Hi Myron, We are glad to hear your happy with the service you recieved from us and your Kia cars. Thank you for taking the time to leave us a review we really appreciate it.

Posted 2 years ago

“This is the fourth vehicle I've purchased from SG Petch. If they weren't excellent at all they do, I wouldn't be going back. 5 stars all the way.”

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(Richmond) - Posted 2 years ago

Hi Angela, Thank you so much for your lovely review and your continued custom its most appreciated. 😊

Posted 2 years ago

“Waited 3 weeks for my car to be ready for pickup due to a part shortage, told it had been serviced to find it has a warning light on the dash ? still waiting for the service history to be forwarded to me, I was told it had a full service history , we will see?”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Alan, Sorry to hear about the delay and we are disappointed to hear about the warning light. We will forward your comments onto the branch and get the service history chased up. If you would like to discuss the matter further please contact us at https://www.sgpetch.co.uk/contact-us.

Posted 2 years ago

“Buying a car from SG Petch is a nice experience and is like joining an extended family. There service is exceptional and everyone is so friendly. I thoroughly recommend anyone considering buying a new car to pay them a visit.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Neil, Thank you for taking the time to leave us a review we do appreciate it. It is lovely to hear your experience with us was good and you felt like you were joining an extended family. Its great that you would recommend us and we hope to see you again.

Posted 2 years ago

“Great service. Really helpful and everything went smoothly. Can really recommend”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Pam, Its great to hear you had a great experience. Thank you for leaving us a review its most appreciated.

Posted 2 years ago

“Very helpful and accommodating on securing my car.”

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(Richmond) - Posted 2 years ago

Hi Helen, Thank you for leaving us a review. We appreciate you taking the time to do this. We hope you have a great day.

Posted 2 years ago

“I was delighted by the help and professionalism of Gareth Wood who recently sold me a car. Buying a car can sometimes feel like stressful horse trading but Gareth guided me towards the perfect car and was very fair with my part exchange. It was such a good experience that in the same week I went back to Gareth and bought a larger car for my daughter. Thank you for another good experience with Petch Skippers Lane.”

Helpful Report

Posted 2 years ago

Hi Eileen, It is great to hear your were happy with the service you received from Gareth and the Middlesbrough branch. Thank you for leaving us a review and we hope you and your daughter enjoy your new cars.

Posted 2 years ago

“When buying my new car everything went smoothly. Tom Bardy, salesman, was excellent.”

Helpful Report

(York) - Posted 2 years ago

Hi Norman, Thank you for taking the time to leave us a review. We hope you enjoy your new car.

Posted 2 years ago

“Staff helpful, aspecally Andrew. Test drive given. No problems.”

Helpful Report

(Darlington) - Posted 2 years ago

Hi, Thank you for taking the time to leave us a review its most appreciated.

Posted 2 years ago

“Fantastic service from start to finish. Dealt with by both Sam and Nicky who made the car buying process so easy.”

Helpful Report

(Sunderland) - Posted 2 years ago

Hi Alan, It is great to know your buying process was easy and you received a fantastic service. Thank you for your 5 star rating and taking the time to leave us a review its most appreciated. We will pass your comments on to the Sunderland branch.

Posted 2 years ago

“S.G.Petch are Ahead Of All The Rest When Buying A Car, They Really Are The Best For Service With A Smile And Staff That Go The Extra Mile For Cars With Star Appeal And Zest Visit S.G. Petch I could not speak highly enough of S.G. Petch, Durham. Outstanding service and care of the customer is their speciality. I would never go anywhere else. Roger, Derek and Alan are wonderful salesmen and at the top of their game”

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(Durham) - Posted 2 years ago

Hi Dorothy, Thank you so much for your wonderful review. It is one of the nicest review's we have received, you are a very talented lady. We hope to see you again soon. 😊

Posted 2 years ago

“Good personal service unlike the big national companies”

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(South Bank) - Posted 2 years ago

Hi Clifford, Thank you for leaving us a five star rating, it is great to hear you received a personal service.

Posted 2 years ago

“I recently purchased a car from S G Petch in Darlington and through a salesman called Anthony Nelson.the deal was done over the phone on a friday and we drove up from Leeds to pick the vehicle up on the monday.when we got there Anthony had everything ready to go and was extremely knowledgeable and professional and the car was all ready to go and even managed to apply a ceramic coating over that weekend.the buying experience from Anthony and S G Petch was faultless and wouldn't hesitate to recommend buying a car from these guys.thanks again for making the deal possible Anthony👍”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Chris, It is great to hear you were happy with your whole buying experience at SG Petch. Thank you for taking the time to leave us a 5 star review and we will be sure to pass your comments onto Anthony.

Posted 2 years ago

“Excellent service. Top Marks to Shannon Condron. Very helpful especially setting everything up and full explanation of new electric car.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Alan, Thanks for taking the time to leave us a review. Its great to hear you were pleased with the service you received from Shannon. We hope you enjoy your new electric car.

Posted 2 years ago

SG Petch is rated 4.7 based on 5,187 reviews