SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the car. However, there were a couple of issues which needed addressing, and highlighted that on occasions your attention to detail faltered. I am still not in receipt of the documents from the DVLA, so I cannot give you a final review of my purchase.”

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(Middlesbrough) - Posted 5 years ago

“Very friendly staff and happy to help with my car purchase. However sold me a used car with faulty clutch cable and after 5 days car had to be returned for repair. This fault should have been adressed when car was put up for sale. The fault was rectified immediately but am not sure i would be confident to use them again.”

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(Darlington) - Posted 5 years ago

“I recently bought a car from SG Petch, was looked after by Sarah, who was friendly and helpful, a couple of queries we had, were rectified very quickly, for example there was no manual in the car, but Sarah got this located, and we were promised a full tank of fuel, when we realised it was only half full we brought this to Sarah’s attention and got the car filled up straight away, good service and I am quite happy with my new car”

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(Durham) - Posted 5 years ago

“Excellent service and some of the most competitive new car prices anywhere in the UK.”

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(York) - Posted 5 years ago

“The entire experience was refreshing. I had been to other dealers and did not get the professional and excellent service SGPetch provided. From enquiry to purchase. Mr.Anthony Nelson Senior Sales Executive was extremely patient with the many questions asked and professional. I was so impressed.”

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(Darlington) - Posted 5 years ago

“This is the 7th car I I bought new from S.G.Petch at Middlesbrough dealership dealing each time with Garry who I found to be fair and helpful. Phil Brown..”

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(Middlesbrough) - Posted 5 years ago

“Guy, the Mazda salesman at S G Petch, Darlington was extremely helpful throughout our purchase. We would certainly have no hesitation in recommending S G Petch to friends or returning to them ourselves when we decide to change cars in the future”

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(Darlington) - Posted 5 years ago

“Excellent service”

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(Darlington) - Posted 5 years ago

“Everything was great.Tony sorted out everything in quick time. No problems the staff who work there are very friendly and helpful, professional .”

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(Middlesbrough) - Posted 5 years ago

“Excellent service from Kevin could not fault in any way. He was very friendly and professional throughout.”

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(Darlington) - Posted 5 years ago

“Excellent throughout.”

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(Middlesbrough) - Posted 5 years ago

“Hi we purchased a car from SG Petch in Sept 2019. They took my old car in part ex and we paid in ful for the new vehicle. I found the salesman Reg Thompson very helpful and he made the deal and exchange very easy with little fuss. I would highly reccomend this company when buying a secondhand car or new. H Dixon 01/10/19”

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(York) - Posted 5 years ago

“This has been one of the easiest, simplest and most brilliant car purchase ever - and I'm over 21! From the initial contact, being notified, to the handover, nothing has been to much trouble. The contact I had through SG Petch & Nick Nicholson is a true template of superb customer service. I would not hesitate in recommending the dealership in York.”

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(York) - Posted 5 years ago

“Couldn’t recommend Durham SG Petch enough. After having a issue at an alternative garage, Ray from SG Petch assisted with finding the car I was looking for and within my price range. He provided top class service and was very friendly and approachable. Would advise anyone to buy a car from Ray”

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Posted 5 years ago

“Excellent service, professional and effcient throughout.”

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(South Bank) - Posted 5 years ago

“Peter and Wayne were very patient with my indecisiveness!”

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(York) - Posted 5 years ago

“During the month of September I visited about 10 different garages looking for a car that would fit my requirements. SG Petch in Middlesbrough was the first garage I visited and they left a lasting positive impression due to the sales person, ( Christian Lovell), who was very patient,professional and helpful. This was extremely vital, as with having autism I find comuniation and social situations very difficult however I was made to feel immediately at ease due to his calm and friendly attitude.In fact he was the best salesman by miles of all the ones I then when on to deal with. When I finally made my decision that a Hyundai i20 SE was the car of my choice I had no hesitation in immediately returning to SG petch in Middlesbrough and was greeted by Christian as though I was a long lost friend. He then spent the next hour or so sourcing a suitable car along with a test drive and then the deal was done.”

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(Middlesbrough) - Posted 5 years ago

“Great service from start to finish by Ryan who provided an excellent handover”

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(Darlington) - Posted 5 years ago

“I would of felt better if I had been informed that removable car mats were not included which would have giving me the opportunity to retain my existing identical mats. Other than that was satisfied with the transaction”

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(Durham) - Posted 5 years ago

“had good experience dealing with S.G.Petch every thing was explained to high standard and Lewis Baird was out standing and very patient going through different things.”

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(Durham) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews