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SG Petch Reviews

4.7 Rating 5,212 Reviews
95 %
of reviewers recommend SG Petch
4.7
Based on 5,212 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service from SG Petch Mazda and we love our new car!
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(Durham) - Posted 5 years ago
very happy with the salesman, Darren. not pushy, very friendly. excellent knowledge of the cars I was interested in. first salesperson I have actually liked.
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(Darlington) - Posted 5 years ago
Very professional service. Salesman Shaun was excellent and informative when I purchased my new Mazda 2.
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(Darlington) - Posted 5 years ago
The salesman who looked after me and all the other staff were very helpful and pleasant and not pushy. Able to have a good look round without being pestered.
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(Middlesbrough) - Posted 5 years ago
Another good purchase experience. Thank you.
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(Middlesbrough) - Posted 5 years ago
Andrew was very helpful and the transaction was also very good. Apart from trying to flog me GAP insurance I believe there was little to complain about.
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(Darlington) - Posted 5 years ago
This is the 5th car we have purchased from Petch and we always deal with Martin Phillips. The standard of Service is alway courteous, professional and considerate of our needs. We have considered other cars and dealers but due the the Service we receive we like to return to Petch.
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(York) - Posted 5 years ago
Can not fault the service we received. Chris explained everything and gave many options that would be best for us. Very relaxed and friendly atmosphere every time we were in. Will definitely be recommending Chris to friends and family.
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(Durham) - Posted 5 years ago
Hi the Sales Man who sold me my Fiat 500 was called Reg Thompson very nice man no pressure sales answered all my questions and has been helpful also after me receiving my car with a couple of things i did not understand about the car thank you Reg for making buying my car nice experience..
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(York) - Posted 5 years ago
Very polite sales person Lewis helped from walking through door to picking the car uo
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(Durham) - Posted 5 years ago
Went there with my partner to look for a car, where we met Alan Copeland , one of the sales representatives. He was very friendly and accommodating, answered all our questions and gave us helpful advice. From the first time we went there and until we bought the car and even after, he helped us with everything, even with the few problems we had with the car. He tried and managed to get the car in for us as soon as possible, with the extras we wanted. Would really recommend Alan. We dealt also with Derrick Henderson, who did his best to solve our problem and to make it as hassle-free for us as possible. They also have good coffee :)) Disappointed about the service department, not as professional as would expect . We chose to have the Autoglym Lifeshine protection package, it wasn't applied properly on the seats and the leatherette was stained. Had to take the car back a few times until they managed to remove the stains and reapplied the protection. We also had the Car Play installed which managed to block the original SatNav system of the car so had to take it back again in service - now working fine for the moment.
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Posted 5 years ago
Big thank you to Kevin Nelson at SG Petch in Darlington, great service and very professional. Extremely happy with my new car and the service received. Would definitely recommend.
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Posted 5 years ago
Friendly, open and straightforward dealing and a good car at the end of it. The least stressful car purchase I have ever made1
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(York) - Posted 5 years ago
We were met by Gareth Wood at The Skippers lane Hyundai garage,. He was very informative and not too "pushy". My wife and I were encouraged to test drive cars and felt very relaxed .The cars were very impressive and we decided to purchase a i20. Then Gareth spent a lot of time showing us the functions and gadgets so we felt confident driving the car.
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(Middlesbrough) - Posted 5 years ago
Great service, thank you.
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(Middlesbrough) - Posted 5 years ago
Local car sales and servicing with a 'family feel'. No hard sell with a range of vehicles.
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(Richmond) - Posted 5 years ago
Just to wanted to thank Sales Rep Gary W / SG Petch . Gary was very professional in dealing with our car sales . He is obviously a credit to the company. I would highly recommend SG Petch .
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(York) - Posted 5 years ago
Fabulous service as always from Kevin Jackson
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(York) - Posted 5 years ago
Really helpful I was frightened to buy the car they put my mind at rest really good place to buy a car
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(Darlington) - Posted 5 years ago
Whenever I have any contact with them they go out of there to assist. They are all very polite and understanding. Charlotte Jennings goes out of her way to assist me when arranging my new motability car.
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(Middlesbrough) - Posted 5 years ago
SG Petch is rated 4.7 based on 5,212 reviews