SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding and exemplary service throughout. Charlotte and Dan were excellent and First class (Middlesbrough).”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Fay, Thank you for your review it is great to hear you enjoyed your visit. We hope you enjoy the rest of your day.

Posted 2 years ago

“I got exactly the right car for my needs because of the help and knowledge of the staff.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Robert, Thanks for taking time to leave a review. We hope you enjoy your new car and we hope to see you again in the future.

Posted 2 years ago

“Pleased to deal with an organisation which does not rely on "hard sell" techniques”

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(Durham) - Posted 2 years ago

Hi John, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 2 years ago

“We were looked after and received great assistance from Tony Hill, Tony made it so easy to upgrade my car which has become a great early Christmas present for me. Thank you, Tony.”

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(Middlesbrough) - Posted 2 years ago

Hi, Thanks for your review it is great to hear you had a positive experience and we hope you enjoy your early Christmas present.

Posted 2 years ago

“Very good experience buying my new car from SG Petch, Ryan kept us informed regarding the delivery of the vehicle. The car purchase went smoothly and I am very happy with my new Mazda 2, and I would recommend SG Petch.”

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(Darlington) - Posted 2 years ago

Hi Jane, Thanks for taking the time to leave us a review and your recommendation. We really do appreciate it and we hope you have a good day.

Posted 2 years ago

“S G Petch are a lovely bunch of people. I've just picked up my second motability car and they were straight forward, courteous and friendly. I can't fault the service.”

Helpful Report

(York) - Posted 2 years ago

Hi Chrissy, Thanks for your review. We are pleased you couldn't fault the service you receive, we hope you have a nice day.

Posted 2 years ago

“Excellent Mr Michael beck nothing a bother explained every thing so we could understand thank you.”

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(Sunderland) - Posted 2 years ago

Hi Robert, Thanks for your review, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“Excellent customer service from the salesman, Ryan.”

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(Darlington) - Posted 2 years ago

Thanks for leaving us a review.

Posted 2 years ago

“Brilliant sales and service department, staff first class friendly and helpful nothing is too much trouble. My third car from them can highly recommend the Richmond Dealership.”

Helpful Report

(Richmond) - Posted 2 years ago

Hi Royland, Thank you for your review and your continued custom over the years. It is great to hear you received a first class service again. We hope you have a good day.

Posted 2 years ago

“It was time for my next Motability car and I contacted SG Petch and made an appointment. I am impressed with my Hyundai I20. It's very comfortable with many extras. The service at Petch was brilliant, Steve Payne was very helpful and efficient.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Sylvia, Thank you for taking the time to leave us a review. We are pleased you are happy with the service you received. We hope you have a lovely day.

Posted 2 years ago

“Excellent guidance provided by Tony - very helpful”

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(Middlesbrough) - Posted 2 years ago

Hi Sharon, Thanks for your review it is great to know you received an excellent service.

Posted 2 years ago

“Thomas the sales person was excellent right from initial order right through to delivery. He kept me in the loop as to delivery date. Kind and courteous at all times.”

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(York) - Posted 2 years ago

Hi Victoria, Thank you for taking the time to leave us a review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Barry was very professional, I got what I asked for and the whole process was seamless, very happy with the car 👍”

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(Darlington) - Posted 2 years ago

Hi Karen, Thank you for the review, were are really pleased your happy with your new car. We hope you have a great day.

Posted 2 years ago

“Excellent service welcoming staff”

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(Darlington) - Posted 2 years ago

Hi Alan, Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“First class service”

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(Middlesbrough) - Posted 2 years ago

Hi Pauline, Thanks for your 5-stars, we are pleased to hear you received a first class service.

Posted 2 years ago

“The car sales man and receptionist in Richmond were very good.”

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(Richmond) - Posted 2 years ago

Hi Eleanor, Thanks for leaving us a review it is most appreciated. We hope you enjoy your day.

Posted 2 years ago

“Amazing dealerships, staff very welcoming, Rodger was amazing”

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(Durham) - Posted 2 years ago

Thanks for taking the time to leave us a review Malcom, we do appreciate it.

Posted 2 years ago

“I have just placed an order for a new car from SG Petch. This is my fourth experience with the dealership, but my first with the Kia part of the business. Andrew has been absolutely amazing in assisting me with the process of ordering my car. He has indeed gone above and beyond with his help, driving a car to my house to ensure I would be able to garage it without difficulty. He is an asset to SG Petch, and I have no hesitation in recommending him to friends and family.”

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(Darlington) - Posted 2 years ago

Thank you for your continued custom Marita and your kind words. We'll pass on your feedback to Andrew for you, he'll be thrilled.

Posted 2 years ago

“TONY from SG Petch Skippers Lane I have visited this garage over a few days and been lucky enough to be attended to by Tony He was knowledgeable friendly and understood my needs He remembered the things I’d requested and did his utmost to find the best vehicle which I am delighted to have purchased I would like to take this opportunity to thank Tony most sincerely for his help An absolute asset to Petch’s”

SG Petch 5 star review on 21st October 2022

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Posted 2 years ago

Hi Elaine, thank you for your custom and great feedback. We'll pass on your comments to Tony, he'll be thrilled. Love the colour of your new car by the way.

Posted 2 years ago

“Sales man, Guy Gibson was very friendly made us feel welcome and kept to if word on price and delivery of the car”

Helpful Report

(Darlington) - Posted 2 years ago

Hi, Thank you for your recommendation and taking the time to leave us some comments, it is most appreciated. We hope you have a good day.

Posted 2 years ago

SG Petch is rated 4.7 based on 5,187 reviews