SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant experience buying a car. Roger made the whole experience easy. Thank you”

Helpful Report

(Durham) - Posted 2 years ago

Hi Jillian, Thank you for leaving us a review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“The service was great and the sales assistant very knowledgeable and helpful. This is why year after year I stay with Mazda and sg petch.”

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(Darlington) - Posted 2 years ago

Hi Amanda, Thank you for your recommendation and continued custom, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Excellent service throughout my new car purchase. I would highly recommend this dealership.”

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(Sunderland) - Posted 2 years ago

Hi Gary, Thanks for taking time to leave a review. We hope you enjoy your new car and we hope to see you again in the future.

Posted 2 years ago

“Outstanding and exemplary service throughout. Charlotte and Dan were excellent and First class (Middlesbrough).”

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(South Bank) - Posted 2 years ago

Hi Fay, Thank you for your review it is great to hear you enjoyed your visit. We hope you enjoy the rest of your day.

Posted 2 years ago

“I got exactly the right car for my needs because of the help and knowledge of the staff.”

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(Durham) - Posted 2 years ago

Hi Robert, Thanks for taking time to leave a review. We hope you enjoy your new car and we hope to see you again in the future.

Posted 2 years ago

“Pleased to deal with an organisation which does not rely on "hard sell" techniques”

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(Durham) - Posted 2 years ago

Hi John, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 2 years ago

“We were looked after and received great assistance from Tony Hill, Tony made it so easy to upgrade my car which has become a great early Christmas present for me. Thank you, Tony.”

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(Middlesbrough) - Posted 2 years ago

Hi, Thanks for your review it is great to hear you had a positive experience and we hope you enjoy your early Christmas present.

Posted 2 years ago

“Very good experience buying my new car from SG Petch, Ryan kept us informed regarding the delivery of the vehicle. The car purchase went smoothly and I am very happy with my new Mazda 2, and I would recommend SG Petch.”

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(Darlington) - Posted 2 years ago

Hi Jane, Thanks for taking the time to leave us a review and your recommendation. We really do appreciate it and we hope you have a good day.

Posted 2 years ago

“S G Petch are a lovely bunch of people. I've just picked up my second motability car and they were straight forward, courteous and friendly. I can't fault the service.”

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(York) - Posted 2 years ago

Hi Chrissy, Thanks for your review. We are pleased you couldn't fault the service you receive, we hope you have a nice day.

Posted 2 years ago

“Excellent Mr Michael beck nothing a bother explained every thing so we could understand thank you.”

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(Sunderland) - Posted 2 years ago

Hi Robert, Thanks for your review, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“Excellent customer service from the salesman, Ryan.”

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(Darlington) - Posted 2 years ago

Thanks for leaving us a review.

Posted 2 years ago

“Brilliant sales and service department, staff first class friendly and helpful nothing is too much trouble. My third car from them can highly recommend the Richmond Dealership.”

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(Richmond) - Posted 2 years ago

Hi Royland, Thank you for your review and your continued custom over the years. It is great to hear you received a first class service again. We hope you have a good day.

Posted 2 years ago

“It was time for my next Motability car and I contacted SG Petch and made an appointment. I am impressed with my Hyundai I20. It's very comfortable with many extras. The service at Petch was brilliant, Steve Payne was very helpful and efficient.”

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(Durham) - Posted 2 years ago

Hi Sylvia, Thank you for taking the time to leave us a review. We are pleased you are happy with the service you received. We hope you have a lovely day.

Posted 2 years ago

“Excellent guidance provided by Tony - very helpful”

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(Middlesbrough) - Posted 2 years ago

Hi Sharon, Thanks for your review it is great to know you received an excellent service.

Posted 2 years ago

“Thomas the sales person was excellent right from initial order right through to delivery. He kept me in the loop as to delivery date. Kind and courteous at all times.”

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(York) - Posted 2 years ago

Hi Victoria, Thank you for taking the time to leave us a review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Barry was very professional, I got what I asked for and the whole process was seamless, very happy with the car 👍”

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(Darlington) - Posted 2 years ago

Hi Karen, Thank you for the review, were are really pleased your happy with your new car. We hope you have a great day.

Posted 2 years ago

“Excellent service welcoming staff”

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(Darlington) - Posted 2 years ago

Hi Alan, Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“First class service”

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(Middlesbrough) - Posted 2 years ago

Hi Pauline, Thanks for your 5-stars, we are pleased to hear you received a first class service.

Posted 2 years ago

“The car sales man and receptionist in Richmond were very good.”

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(Richmond) - Posted 2 years ago

Hi Eleanor, Thanks for leaving us a review it is most appreciated. We hope you enjoy your day.

Posted 2 years ago

“Amazing dealerships, staff very welcoming, Rodger was amazing”

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(Durham) - Posted 2 years ago

Thanks for taking the time to leave us a review Malcom, we do appreciate it.

Posted 2 years ago

SG Petch is rated 4.7 based on 5,209 reviews