SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a 2 year old Hyundai i10 SE 1.0 and cannot praise the garage enough for the service that I received. The service provided by the Sales Executive ( Ms Charlotte Jenkins) was exemplary. She made the purchase of a car completely hassle free. Very please with the overall service provided.”

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(Middlesbrough) - Posted 5 years ago

“Emma helped me find the perfect car for me, a seat leon FR sport and its perfect. Fantastic service, highly recommend.”

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(Durham) - Posted 5 years ago

“Excellent second time buying a Nissan from SG Petch. Very professional and helpful sales person. No problems from start to finish. Love my new car.”

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(Durham) - Posted 5 years ago

“Great service which led to me driving from Oxfordshire to Durham to pick up my new car. Matthew was so helpful and provided videos as we weren’t able to view the car beforehand. He gave a fair price for our part exchange and the price of our new car was better than other dealers. Customer service was excellent all round and my new Seat Arona is lovely. Aftercare service is great too with Matthew available for any queries. Couldn’t fault anything and would definitely recommend SG Petch.”

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(Durham) - Posted 5 years ago

“Great customer service from Ryan Hill.”

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(Durham) - Posted 5 years ago

“Roger was very approachable and helpful.”

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(Durham) - Posted 5 years ago

“A big thank you to Mr Ryan Hill he was very professional,friendly and very helpful. So I would recommend your firm to family ( unfortunately they live in Australia) and friends who live in the UK. Thanks”

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(Durham) - Posted 5 years ago

“service given by Ray yeates was in my opinion was second too none,I cannot fault you in any way no pressure pure relaxed envirement many thanks. ken stewart”

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(Durham) - Posted 5 years ago

“Great 1st used car purchase, Gary was great providing excellent communication and even sent a video review of the car before we travelled up from Sheffield. Car was immaculate on collection with a full tank of fuel. A dealership that made you feel valued as a customer !”

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(Middlesbrough) - Posted 5 years ago

“Would have preferred a better price for my own vehicle which I part exchanged”

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(Richmond) - Posted 5 years ago

“Very helpful. Friendly. Prepared to negotiate.”

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(York) - Posted 5 years ago

“Second Vehicle Purchase from SG Petch, excellent service as always.”

SG Petch 5 star review on 21st April 2019

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(York) - Posted 5 years ago

“Really good service, Ryan sorted a great deal for me. Well happy with the car.”

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(Darlington) - Posted 5 years ago

“An excellent service from Kevin in Fiat in the purchase of my new 500X. Nothing was a problem and his assistance along with his colleagues was made the process very easy.”

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Posted 5 years ago

“I recently purchased a car from the Darlington Branch. The service I received from Kevin Nelson was excellent he was very helpful finding a car that met my needs.”

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Posted 5 years ago

“Visited showroom initially on 9th and just over a week later on 17th April drove away a new pre-registration i10 SE GO . Looked after all the way by Sales Executive Ryan Hill who could not have been more helpful through the whole process making it a very straightforward transaction. We traded in our 6 year old Citroen C3 again minimum hassle and whilst would have liked a bit more part exchange [probably like most people] found the offer acceptable. Whilst only had the new car a day am delighted with the purchase which includes free servicing for 3 years as a major benefit along with free breakdown cover and a 5 year warranty. If after sales service continues in the same high standard provided by Ryan we should have low cost trouble free motoring over the next few years.”

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Posted 5 years ago

“Hi there Sorry I have not been in touch to thank you But just got swallowed up a bit with work A massive thanks to both Anthony’s it’s never easy looking for another car but you made the whole experience very easy absolutely no pressure no bull just spot on the car is absolutely brilliant I love it to bits and I would recommend anybody to check out Petchs Many thanks Phil & Margaret”

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(Darlington) - Posted 5 years ago

“Always treated as a valued customer and given sound advise”

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(Middlesbrough) - Posted 5 years ago

“Professional service and support from George Hope - have bought several cars from here and the service makes the difference”

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(York) - Posted 5 years ago

“Great team at SG Petch. Contacted them after seeing a used car on line. Had some questions relating to what extras the car had. They provided me with a detailed list. They arranged everything over the phone and emailed me the details. On collection the car was prepared and presented in the show room so we had time to look over the car prior to driving away. Paperwork was completed and then they moved the car to the forecourt to be driven away. I would recommend this garage if you are considering buying a used car. They also sell new cars and I am sure the good experience I had with my purchase would be the same if you were buying new. Thank you SG Petch.”

SG Petch 5 star review on 16th April 2019

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(Darlington) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews