SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very good 👍. All staff very good and helpful.”

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(Middlesbrough) - Posted 3 years ago

Thanks for your review Thomas.

Posted 3 years ago

“2ndcar i have bought from sg petch durham thanks to alan could not do enough for me would recommed this garage to anyone”

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(Durham) - Posted 3 years ago

Thanks for taking the time to leave us your kind review.

Posted 3 years ago

“Good service. No complications.”

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(York) - Posted 3 years ago

Thanks for leaving us a review Carolyn.

Posted 3 years ago

“Friendly and brilltaint”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review Robert.

Posted 3 years ago

“Good attentive service and a good deal”

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(Middlesbrough) - Posted 3 years ago

Hi Anne, Thanks for leaving us a review.

Posted 3 years ago

“The service given by salesman Indie was first class. It was so good in fact, we turned up 2 weeks after buying my car, to purchase a new car for my wife. Top deal as well”

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(Middlesbrough) - Posted 3 years ago

That is great to hear John. Thanks for taking the time to leave us a review.

Posted 3 years ago

“Although I had an apparent problem with a defective throttle valve the day after I drove away from the showroom, as the part wasn’t in stock and had to be sourced, S G Petch immediately arranged a courtesy car for me to cover the week my vehicle was off the road”

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(South Bank) - Posted 3 years ago

Hi Denis, Thank you for your review, we are glad to hear your throttle valve problem was resolved quickly.

Posted 3 years ago

“The team at SG Petch (in particular James) were very helpful in helping me find a car. They were direct and transparent, making the whole process much easier than expected. I am very pleased with the deal that I have found and with the customer service provided by SG Petch.”

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Posted 3 years ago

Hi Daniel, Thanks for taking the time to leave us a review and we hope you enjoy your new car.

Posted 3 years ago

“Excellent service. I was kept informed of the progression of the car up to its arrival at the garage.”

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(Durham) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Fantastic company to deal with, The process of purchasing my vehicle was excellent from start to finnish, most definitely 10 out of 10 experience. Thanks to Jo who kept me informed at every step, would definitely recommend.”

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(Darlington) - Posted 3 years ago

That is great to hear Christine. Thanks for taking the time to leave us a review.

Posted 3 years ago

“I have purchased cars from S. G. Petch for many years and have always been highly satisfied with the customer care the I have received. Every part of the company, sales, servicing, etc. is very customer focussed and it shows. It's a pleasure to deal with them.”

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(Middlesbrough) - Posted 3 years ago

Thanks for your review and continued custom it is much appreciated.

Posted 3 years ago

“Wonderful customer car and listening to the needs of said customers”

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(Richmond) - Posted 3 years ago

That is great to hear, Thanks for taking the time to leave us a review,

Posted 3 years ago

“After ordering our new car we were initially disappointed that the delivery was delayed but Shannon quickly arranged an alternative replacement car which we are delighted with- great customer service”

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(Durham) - Posted 3 years ago

Thanks for your review Linda and sorry for the initial delay. We are glad you are happy with your replacement.

Posted 3 years ago

“Helpful, reliable ,”

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(Middlesbrough) - Posted 3 years ago

Thanks for your review Peter.

Posted 3 years ago

“Brilliant service, professional and sensible people to deal with resulting in a fair deal for buyer and seller. Thanks for your time Jeff.”

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(Sunderland) - Posted 3 years ago

Thanks for your review Hilary and we hope you enjoy your new car.

Posted 3 years ago

“Excellent customer experience I can not speak more highly of this exceptional garage. The buying process was an absolute pleasure and I would like to say a massive thank you to Ricky Doughty who went above and beyond to exceed all my expectations. Coming from a sales background myself that is no easy task. A shining star who I am sure will go to the top in his career. The car was a gift for my 75 year old mum and a surprise. I traded her old car in and again this was a seem less process. This garage is fantastic from the customer service to the fabulous members of staff. A true gem of a garage in York. Thanks again to the whole team at Kia in York.”

SG Petch 5 star review on 6th December 2021

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(York) - Posted 3 years ago

That is great to hear Margaret. Thanks for taking the time to leave a review and we hope your mum enjoys her new car.

Posted 3 years ago

“Excellent service purchasing car was so easy”

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(Sunderland) - Posted 3 years ago

Thanks for the review Doris

Posted 3 years ago

“Excellent sales experience received from Ricky Doughty with a professional handover and after sales conservations”

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(York) - Posted 3 years ago

That is great Michael. Thanks for your review.

Posted 3 years ago

“Kia Team Darlington very helpful, great customer service, thank you James and Paul.”

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Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Absolutely delighted with my new Qashqai. Ordered it in July for September delivery but due to the wait for semiconductor chips it didn't arrive until November. Rob Costello (Durham) kept me informed at every stage from buying car to taking it home. This is the second car I have bought from Rob.”

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(Durham) - Posted 3 years ago

Thanks for your review Lynn and your continued custom. We hope your enjoy your new Qashqai.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,209 reviews