SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This the second car bought from SG PETCH and have found them helpful, knowledgeable and efficient.”

Helpful Report

(Darlington) - Posted 6 years ago

“very good service, whilst buying car,, and after..This car is our third car from York dealership highly recommend. staff care enough to give you the best service.”

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(York) - Posted 6 years ago

“Brilliant and very professional service”

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(Durham) - Posted 6 years ago

“This is the second car I’ve purchased from SG Petch and I am very happy not just with the car but with the great service I received especially from Alan.”

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(Durham) - Posted 6 years ago

“Very helpful, didn't feel pressured during the purchase.”

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(Darlington) - Posted 6 years ago

“Great Service Very helpfull staff Good value for money No hassle with part exchange Very please with the Hyundi Steve Brooks”

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(Middlesbrough) - Posted 6 years ago

“Bought a used car from SG Petch a month ago and dealt with Craig Brown. He was very obliging and efficient throughout. The car was taxed and MOT'd and (as far as I can currently tell) was delivered in sound condition. More than happy with the service and dealership as a whole seems customer oriented.”

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(Middlesbrough) - Posted 6 years ago

“Excellent service slight hiccup with first vehicle but it was resolved very quickly no hassle. Alan the salesman was good to deal with not pushy vey helpful explained everything well Would recommend the Durham branch”

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(Durham) - Posted 6 years ago

“We were delighted with the service we received at S.G. Petch. The sales representative Adam was extremely friendly, knowledgeable and a pleasure to deal with. We found the garage premises to be very pleasant. I would certainly recommend buying a car from here.”

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(Durham) - Posted 6 years ago

“Very pleased with my new Sportage and the whole process was a real pleasure ! The Sales Exec, Dan was great to deal with and it was nice to do business with a family firm.”

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(York) - Posted 6 years ago

“2nd time we’ve bought from here. They are really laid back and make you feel comfortable. No pressure to buy at all.”

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(Middlesbrough) - Posted 6 years ago

“Emma was very helpful.nothing seemed to be a bother to her. The follow up was good”

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(Durham) - Posted 6 years ago

“The vehicle was described on Autotrader as having built in Satnav. It did not have it. After further negotiation, I bought the car. Later noticed that the 1st service had been carried out 3 months late, potentially affecting the manufacturers warranty. I was later provided with a letter resolving the issue. Both these issues should have been picked up before the sale. Poor attention to detail. On the plus side the salesman Peter Bonnard was pleasant and helpful.”

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(York) - Posted 6 years ago

“Easy to deal with, no long waiting around, after service good”

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(York) - Posted 6 years ago

“Excellent service”

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(Darlington) - Posted 6 years ago

“Have bought all my cars here for the last 15 years. Friendly service , helpful not pushy wouldn't go anywhere else.”

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(Middlesbrough) - Posted 6 years ago

“Always found SG Petch staff to be very friendly and professional. This was my second purchase of a Juke Tekna and I am very pleased with this automatic version. I have no hesitation in recommending this dealer.”

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(Durham) - Posted 6 years ago

“Excellent and efficient customer service, the salesman even found out a teddy for our little girl, as we were in on xmas eve.”

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(Richmond) - Posted 6 years ago

“The team are courteous and knowledgeable. They take the time to ensure the customer gets the right car and the right deal for them. There is no pressure to commit to things you do not need and no hard sell or unnecessary up-sell. The information provided is accurate and relevant. customer care is a strength. I return to SG Petch because I know I can rely on them.”

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(York) - Posted 6 years ago

“I took my vehicle in for some bodywork and the service was outstanding from start to finish. They kept me informed and the quality of workmanship was second to none, I could not recommend ST Petch Darlington highly enough.”

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Posted 6 years ago

SG Petch is rated 4.7 based on 5,212 reviews