SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Service was faultless, from the moment we walked into the showroom, right through to picking up the car. I must mention Alan Copeland at the Durham branch, who was polite, understanding, knowledgeable, throughout. Even the aftercare, he gave us a call and video, to see if everything was ok. This is my tenth Mazda and the last few have all been dealt with , by Alan. Deserves some sort of recognition I think the company.”

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(Durham) - Posted 5 years ago

“Excellent sales department and salesman. Can only fault I could say is the exterior and interior was not as clean as I would have expected. It was a wet day on collection but there was mud on the cills before we drove it away to get some fuel.”

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(Darlington) - Posted 5 years ago

“Good friendly efficient service. The personalised video after completion was a nice touch”

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(Darlington) - Posted 5 years ago

“Staff at the Durham dealership are friendly & courteous without being pushy. Buying & taking delivery of my car was a pleasant experience with after sales service 'to-date' being excellent. Only minor criticism is that on-site parking facilities are congested.”

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(Durham) - Posted 5 years ago

“I had previously bought (a month earlier) a new car from Petch in Richmond. My work circumstances changed and I needed a second car. I went back to Joe at Richmond who listened to my needs and identified a great second hand option. Once again, excellent service, transparent finance options and no hard sell. We will be customers for life. Thanks Joe!”

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(Richmond) - Posted 5 years ago

“I bought a new Kia from Petch in Richmond. Singly the very best car purchase experience I have had in over thirty years. Considerate of my needs, no pushy sales, transparent finance options and a brilliant deal. A special thanks to Joe who is an excellent ambassador for your company. Will be back and will be sure to recommend to friends.”

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(Richmond) - Posted 5 years ago

“I have had my mobility cars from SG Petch for over 12 years now and they are a pleasure to deal, especially Chris who is a great ambassador for the company. Thank you.”

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(Durham) - Posted 5 years ago

“Buying our most recent car was both easy and gave good value. Most important the staff we dealt with were excellent”

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(York) - Posted 5 years ago

“Absolutely amazing professional service and professional staff”

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(Middlesbrough) - Posted 5 years ago

“Gary was very helpful, and found me the perfect car”

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(Middlesbrough) - Posted 5 years ago

“Excellent service and support from Mike at the Darlington branch. Will definitely be returning for more great deals.”

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(Darlington) - Posted 5 years ago

“SG Petch were brilliant at finding me the right type of car that I wanted that was able to meet all of my requests and more.”

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(Darlington) - Posted 5 years ago

“From my initial conversation with Dan, to our completion of the car purchase I have enjoyed a very positive experience with SG Petch. My queries were dealt with in a speedy fashion, the personal video presentation was crystal clear and overall I believe I got value for money. Thank-you, Dan and team.”

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(York) - Posted 5 years ago

“Excellent service, friendly and informed staff, offering first class advice.”

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(York) - Posted 5 years ago

“Couldn’t have asked more from the salesman spot on xxxxxxx”

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(Middlesbrough) - Posted 5 years ago

“Second Mazda from here , excellent service”

SG Petch 5 star review on 11th November 2019

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(Darlington) - Posted 5 years ago

“very good service from start to finishand the car was well present”

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(Durham) - Posted 5 years ago

“Whole process of buying, part exchange and delivery was easy.”

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(York) - Posted 5 years ago

“I would strongly recommend using S G Petch (Richmond) for the purchase of a used car. From the initial visit I was treated with respect and with the knowledge that my contact was fully conversant with the cars for sale and the procedure for purchase - initially I had only a couple of cars to review and waited for a short while to see just what vehicles were likely to come on the market. The purchase was smooth and I had a personalised number plate which needed to be transferred all of which was plain sailing. I am now the own of the chosen car and I am confident that I will receive any further support from the sales and garage staff as I have been a customer for well over 12 years and have been fully satisfied with the service I have received from S G Petch and Kia.”

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(Richmond) - Posted 5 years ago

“As always it was a pleasure even under traumatic circumstances to buy a car from you.Anthony and Andrew were very sympathetic even offering the loan of a car when mine was delayed.My lovely 208 GTS Prestige was written off after an encounter with a boy racer!!. I was disappointed that they are no longer in production.If they ever come back I will be first in line.The team at Darlington are fantastic”

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(Darlington) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews