SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very friendly and helpful, all our questions were answered, the coffee was lovely, the car was lovely”

Helpful Report

(Middlesbrough) - Posted 10 months ago

Hi Janet, Thank you for your feedback, we are pleased you were happy with the coffee and your car. We hope to see you again in the future.

Posted 10 months ago

“Really Pleased with my new car and the excellent service which i receavied cant thank the staff enough .”

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(Durham) - Posted 10 months ago

Hi Marion, We are pleased you were happy with the service you received. Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.

Posted 10 months ago

“Excellent service from purchasing to collecting the new car”

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(Durham) - Posted 10 months ago

Hi Jon, Thank you for taking the time to leave us a review, it is great to know you had an excellent service.

Posted 10 months ago

“superb and straight forward transaction and i had great communication from ricky at sg petch york depot....the car selling industry could learn a lot from how sg petch operate! very pleased indeed”

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(York) - Posted 10 months ago

Hi Lee, Thank you for your review, we really appreciate you taking the time. We are pleased you were happy with the service you received.

Posted 10 months ago

“From choosing the car I wanted & a long wait for it nothing g to do with sg petch I was kept in the loop about the progress. Indie was excellent he kept me updates regularly excellent salesman thank you”

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(Middlesbrough) - Posted 11 months ago

Thank you, Ryan, for your 5 star rating of SG Petch! We greatly appreciate your feedback. We're thrilled to hear that Indie kept you updated on the progress of your car purchase. We take great pride in offering an excellent service, and it's comments like yours that keep us motivated. Thank you for your kind words!

Posted 11 months ago

“this company is so helpful, keeps you in the loop when buying a new car, staff are so welcoming as you enter the store”

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(Middlesbrough) - Posted 11 months ago

Thank you so much, Patricia, for your wonderful 5-star review! We are thrilled to know that you appreciate our services. It is our utmost priority to always provide every single customer with a warm welcome and helpful assistance.

Posted 11 months ago

“Excellent experience”

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(York) - Posted 11 months ago

Thank you for your 5 star rating, Carl! We are delighted to hear that you had an excellent experience with SG Petch.

Posted 11 months ago

“Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE”

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(Middlesbrough) - Posted 11 months ago

Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!

Posted 11 months ago

“Amazing service from start to finish”

SG Petch 5 star review on 18th December 2023

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(Middlesbrough) - Posted 11 months ago

Thank you for the 5-star rating, Joseph! We are glad that you had an amazing experience from start to finish with us here at SG Petch and thank you for being a loyal customer.

Posted 11 months ago

“3rd new car bought since 2019 says it all. You don't go back to somewhere with bad customer service. S G Petch must be getting it right. Keith Prior”

Helpful Report

(Middlesbrough) - Posted 11 months ago

Thank you Keith for your 5-star rating! It is great to know that we have been providing you with quality customer service which keeps you returning. We are glad to have been a part of your car-buying journey and look forward serving you in the future.

Posted 11 months ago

“Alan Copeland looked after us from the start. Nothing was a problem he went well beyond. Everyone we dealt with on the phone was very professional and helpful.”

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(Durham) - Posted 11 months ago

Thank you for your 5 star rating of SG Petch, Alec! We are delighted to hear that Alan Copeland looked after you from the start, and that nothing was a problem. We hope you enjoy your new car and enjoy the rest of your day.

Posted 11 months ago

“Excellent service from start to finish”

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(York) - Posted 11 months ago

Thank you so much Jane for your review. We are so glad you had an excellent experience.

Posted 11 months ago

“Friendly staff and excellent service”

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(Middlesbrough) - Posted 11 months ago

Thank you, Kathryn, for your 4-star rating. We appreciate your comment about our friendly staff and excellent service. We are glad that you had a positive experience with us.

Posted 11 months ago

“Very good 10out of teen”

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(Darlington) - Posted 11 months ago

Thank you for your 5-star rating, Philip! We appreciate your kind words and feedback.

Posted 11 months ago

“not available”

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(Middlesbrough) - Posted 11 months ago

“We are so happy that the company has helped us alot and most thanks to indi”

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(Middlesbrough) - Posted 11 months ago

Thanks, Dominik.

Posted 11 months ago

“Great service”

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(Durham) - Posted 11 months ago

Thank you so much for your 5 star rating Lynn! We're glad to hear that you had a great service experience at SG Petch.

Posted 11 months ago

“Excellent service would recommend”

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(Darlington) - Posted 11 months ago

Thank you, Jack, for your 5-star rating! We appreciate you taking the time to provide us with your feedback and are thrilled to know that you had an excellent experience with SG Petch! We are grateful for your recommendation.

Posted 11 months ago

“Excellent, sufficient service, salesman wad fantastic”

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(Durham) - Posted 11 months ago

Thank you for your 5 star rating of SG Petch, Debra! We are delighted to hear that you found our service to be excellent, our selection to be sufficient and the salesman to be fantastic. Your feedback is very much appreciated.

Posted 11 months ago

“Great customer service 👏”

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(Durham) - Posted 11 months ago

Thank you so much for giving SG Petch a 5-star rating Raymond! We are grateful for your support.

Posted 11 months ago

SG Petch is rated 4.7 based on 5,187 reviews