SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kevin was a charming sales man did all that was expected Thank you”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Shelagh, Thanks for leaving us a review.

Posted 4 years ago

“Not happy, still waiting for the spare ignition key. If i lose this one i am sunk. I hope that you will send it to me immediatly??”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Sorry to hear this Kenneth, the manager of the branch has been notified and will be in touch.

Posted 4 years ago

“I had bought a couple of Hyundai i10s from Petch at Middlesbrough in the past, but I decided I wanted something bigger for holidays in Britain. I originally fancied moving up to an i20 but I spotted a Fiat Tipo I liked the look of at a price I could afford so I arranged to test drive it. Becky the sales girl couldn't have been more helpful, and I was offered a decent trade in for my i10. They also threw in a voucher for the next MOT and a year's membership of the RAC. Delighted with the car and currently away on holiday with it.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for taking the time to leave us a review Adrian.

Posted 4 years ago

“bought my car on the 19th june 2020 was very pleased with it till we went on a trip and there was a noise coming from the tyres so we took it back and was told it was just a tyre sound. The noice was getting louder so took the car to a tyre place to be told that the back wheels need changing 1 was distorted and the other was damaged/cracking or perishing other than that car is fabulous. the Salesman Gary was first class service and the sale ran smoothly.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for leaving us a review, your comments will be passed to the branch manager.

Posted 4 years ago

“Very professional in all areas except glitch we experienced in the payment of funds from our bank to yours. Through no fault of our own, it took much longer to get the funds through than it should have done and thus rather took the gloss off the transaction. However, although this is my fourth Kia C'eed, it was our first experience of buying from S G Petch and we were totally satisfied with Sales Manager's handling of our sale. I know I shall have years of pleasure in driving my new car.”

Helpful Report

(York) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Great customer service from both the staff ,very helpful as I hadn't drove an automatic b4”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for leaving us a review James.

Posted 4 years ago

“Yet again excellent service and supply re the purchase of my latest vehicle. Few issues to resolve but sorted with no hassle, and a big smile”

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(Richmond) - Posted 4 years ago

Thanks for leaving us a review Kevin.

Posted 4 years ago

“Purchased my Seat Arona just after lockdown ended. No need to be concerned over new way buying a car because of the virus. Believe it or not ,this was my best ever experience of buying a new car.Very happy with car and the deal i got.”

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(South Bank) - Posted 4 years ago

Thanks for your kind words Peter and taking the time to leave a review.

Posted 4 years ago

“VERY good service all round. No problems. Sales person was just great. Thankyou.”

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(York) - Posted 4 years ago

Thanks for leaving us a review Barry.

Posted 4 years ago

“Great service”

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(South Bank) - Posted 4 years ago

Thanks for leaving us a review Adam.

Posted 4 years ago

“Chris was very pleasant to deal with and he offered the right car to suit our requirements. Having never had a Kia before, always Peugeot, we are delighted with the car.”

Helpful Report

(York) - Posted 4 years ago

Hi Linda, Thanks for leaving us a review.

Posted 4 years ago

“i have been using petch for a number of years for my motability car, the staff are all very good and i have never had any complaints, keep up the good work. thank you for all that you do.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Great to hear Margaret. Thanks for your kind words and taking the time to leave us a review.

Posted 4 years ago

“Good to deal with. Disappointed that I did not get a response when I sent a picture of alloy wheel as requested which had been badly refurbished.”

Helpful Report

(York) - Posted 4 years ago

Thanks for leaving us a review Martin.

Posted 4 years ago

“Andy, the salesperson, was great.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thanks for your review.

Posted 4 years ago

“Salesman was excellent. Very helpful with all aspects of the vehicles, test drives and to the final purchase options. Would recommend him.”

Helpful Report

(South Bank) - Posted 4 years ago

Thanks for leaving us a review Michael.

Posted 4 years ago

“Easy to get hold of. Easy to deal with. Prompt action and details.”

Helpful Report

(York) - Posted 4 years ago

Great to hear Laurence, Thanks for leaving us a review.

Posted 4 years ago

“I would definitely recommend this dealership when l recently bought a car just after the showrooms reopened. It was easy arranging a part exchange deal over the phone with Neil Coates, no hard sell and the price agreed was fair . On the day of the transaction we dealt with Peter Johnson who made us feel very welcome and was patient while it took us almost an hour to arrange our insurance with out insurance company. Very friendly and efficient service.”

Helpful Report

(Durham) - Posted 4 years ago

Thanks for your kind words Tony and we hope you enjoy your new car.

Posted 4 years ago

“Fantastic deal and service from Craig”

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(Darlington) - Posted 4 years ago

Thanks for your review Jacqueline.

Posted 4 years ago

“Very polite and pleasant service during the purchase of my car. Carol the receptionist has been extremely helpful dealing with some concerns I have.”

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(Middlesbrough) - Posted 4 years ago

Thanks for leaving us a review Wendy.

Posted 4 years ago

“This was the first time that I have purchased a vehicle for s g pet ch of York, I found the service I received was excellent,from my initial enquiry until I picked up my vehicle the sales team were very professional and courteous especially mr Chris Boyce who was in contact with me every step of my purchase and handover. I would highly recommend this garage to my family and friends”

Helpful Report

(York) - Posted 4 years ago

Great to hear Christopher, thanks for leaving us a review.

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews