SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding service from Shannon and Andrew for our super new Kia, thank you!”

Helpful Report

(Darlington) - Posted 4 months ago

“Pleasant friendly salesman . He kept me updated on delivery & was a pleasure to deal with”

Helpful Report

(York) - Posted 4 months ago

“So helpful and very straightforward to deal with - I would recommend”

Helpful Report

(York) - Posted 4 months ago

Dear Laura,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found our team to be helpful and straightforward to deal with. We hope to have the opportunity to serve you again soon.

Posted 4 months ago

“Amazing service, quick and professional.”

Helpful Report

(Sunderland) - Posted 4 months ago

Dear David,Thank you so much for your fantastic 5-star rating of SG Petch. We greatly appreciate your kind feedback. We value your support and look forward to serving you again in the future.

Posted 4 months ago

“Petch are always very friendly, helpfull and curtious”

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(Middlesbrough) - Posted 4 months ago

Thank you so much, Stephen, for your fantastic 5-star rating of SG Petch! We're thrilled to hear that you found our team to be friendly, helpful, and courteous. We appreciate your trust and look forward to serving you again in the future.

Posted 4 months ago

“I would highly recommend SG PETCH Durham for their professional yet friendly manner of all the staff especially Emma whom I had the pleasure of dealing with, nothing was a problem for her and every question that we asked was answered very quickly, she also seemed to be very knowledgeable on every car and because my car is through motability she made me feel very relaxed and explained everything she even had the car re-cleaned when I went to collect it because there were some water marks still visible, I will definitely be recommending SG PETCH Durham to other family members and friends.”

Helpful Report

(Durham) - Posted 4 months ago

Dear Robert,Thank you so much for giving SG Petch a 5-star rating! We are thrilled to hear that you had a positive experience with us, especially with our staff, particularly Emma. We greatly appreciate your kind words about our professional yet friendly approach. Thank you once again for recommending SG Petch Durham to your family and friends. We truly appreciate your support.

Posted 4 months ago

“The staff are polite and nice and explain everything to you. I would recommend them to my family and friends.”

Helpful Report

(South Bank) - Posted 4 months ago

Hi Tracy,Thank you so much for your amazing 5-star rating of SG Petch! We are delighted to hear that you had such a positive experience with us. We greatly appreciate your kind words about our staff. Your recommendation means a lot to us, and we hope to have the opportunity to serve your family and friends in the future.

Posted 4 months ago

“Very pleased with my new car.”

Helpful Report

(Darlington) - Posted 4 months ago

“The salesperson was really good advising me on options without being pushy I never felt pressured and the manger was more than helpful when one little issue arose the car arrived in the specified timeframe and the aftercare was excellent.”

Helpful Report

(South Bank) - Posted 4 months ago

“Picked up my Mazda 6 from Darlington Sg Petch. Excellent service from Daniel Razak. Made my experience enjoyable and sociable . Two test drives in the car Part ex explained about my car. All financial option were explored. All sorted within a week. Thankyou Sg Petch and Daniel”

Helpful Report

Posted 4 months ago

Dear Ian,Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience at SG Petch, specifically with Daniel Razak. We look forward to serving you again in the future.

Posted 4 months ago

“I have just collected my new car from SG Petch in Durham. Kieren looked after me from start to finish, nothing was too much trouble. He listened to what I wanted from a car and found the perfect one for me, he was pleasant and friendly while still being professional. He made sure I understood all the controls(as it is more technical than my previous car) and was confident to use them before i left the garage. He made buying a new car a really good experience.”

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Posted 4 months ago

Thank you so much, Tanya, for taking the time to give us a perfect 5-star rating! We are thrilled to hear that Kieren provided you with exceptional service and that you had a great car-buying experience at SG Petch in Durham. We truly appreciate your feedback!

Posted 4 months ago

“Had excellent service and help choosing our new car, kept us up to date with everything , all went smoothly”

Helpful Report

(Durham) - Posted 5 months ago

Thank you so much for taking the time to leave us a 5-star rating for SG Petch! We are truly grateful for your kind words and support. We appreciate your trust in us and look forward to serving you again in the future.

Posted 4 months ago

“Really good service, Friendly staff.”

Helpful Report

(Middlesbrough) - Posted 5 months ago

Thanks for your review Charles, we are pleased to hear you were happy with the service.

Posted 5 months ago

“Friendly, knowledgable, extremely helpfulness”

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(Darlington) - Posted 5 months ago

Thanks for leaving us a review Tina, we really appreciate your feedback. We look forward to seeing you again in the future.

Posted 5 months ago

“As always the team at SG Petch Durham were welcoming,Professional and Friendly. We were kept up to date with the progress of our purchase and the handover of the car was straightforward with the basics of the new car explained clearly.”

Helpful Report

(Durham) - Posted 5 months ago

Dear Stephen,Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your support and loyalty as a customer. Thanks again for your kind review and for being a loyal customer. We look forward to serving you in the future.

Posted 5 months ago

“All the staff at SG Petch are amazing. They are so helpful and friendly, i wouldnt go anywhere else now. Fab company”

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(Durham) - Posted 5 months ago

Dear Lisa, Thank you so much for your wonderful 5-star rating! We truly appreciate your kind words We look forward seeing you in the future.

Posted 5 months ago

“Excellent service as usual, thank you Daniel for dealing with our requirements.”

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(Darlington) - Posted 5 months ago

Hi Stephen, Thank you so much for your outstanding 5-star rating of SG Petch! We truly appreciate your support and feedback.

Posted 5 months ago

“Really attentive customer support from Claire and Emma.”

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(Durham) - Posted 5 months ago

Dear Beckie,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and your kind words about our services at SG Petch.

Posted 5 months ago

“One of the best dealers I have dealt with took the time to make sure I found the car easy to drive and it was the right one for me no pressure out on me at any time.”

Helpful Report

(Middlesbrough) - Posted 5 months ago

Thanks for your review Debra, we appreciate your feedback. We are pleased you were happy with the service.

Posted 5 months ago

“I’m very happy with the service we receive from Gareth at S G Petch. He looks after us very well.”

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(Middlesbrough) - Posted 5 months ago

Thanks for your review Andrea, we are pleased you were happy with the service you received. We look forward to seeing you again.

Posted 5 months ago

SG Petch is rated 4.7 based on 5,187 reviews