SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service great price 100% thanks jez”

Helpful Report

(Durham) - Posted 6 years ago

“The salesman gave us confidence as well as a discount and an exchange for the old car”

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(Richmond) - Posted 6 years ago

“I recently bought a Mazda 3 from SG Petch Durham, the service was excellent, friendly, and not at all pushy. Particular thanks to Victoria Dine who was really professional, giving us a personal service in our purchase.”

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(Durham) - Posted 6 years ago

“Excellent, helpful and friendly staff. Thanks to Richard and the team for delivering my sons new car to the house ready for his birthday.”

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(Durham) - Posted 6 years ago

“I would highly recommend SG Petch. Fantastic no pressure sales they actually take the time to know the person and will give you the best advice for you. Salesman Guy is a massive credit to SG Petch he is professional listens and his customer service was excellent along with all the team I had the pleasure to meet. Nothing is a problem and they just showed outstanding from my salesman to the finance manager and servicing team. I want to also thank the team who cleaned and made my car shine. Go see for yourself. Thank you Guy for all your support and all the SG Petch family.”

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(Darlington) - Posted 6 years ago

“Easiest I’ve had buying a car Mark was very helpfull and did what he said he would which at times is not. Always the case. No hard sell which is a must for me.All the best to Mark.Mc and sg Petch.”

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Posted 6 years ago

“Very friendly, great service from Gareth Wood. Better hand over than when we picked up from BMW. Will recommend. Great car! Many thanks.”

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(Middlesbrough) - Posted 6 years ago

“The whole experience from start to finish was excellent. The salesman we had, Kevin Jackson, was extremely courteous, kind, helpful and very obliging and we are more than delighted with our new car. Many thanks to all.”

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(York) - Posted 6 years ago

“Professional helpful and courteous.”

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(Durham) - Posted 6 years ago

“I have now bought my second car from SG Petch everyone I have dealt with have been helpful and knows what there talking about”

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(Darlington) - Posted 6 years ago

“Excellent customer service. Helpful and went the extra step. Contacted me and updated me on my car at the tints they said they would. Very obliging, was age to do most things via email to save having to physically call in. Second time purchased from here, and no hard sell, which would have put me off returning. Special thanks to Eileen.”

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(Darlington) - Posted 6 years ago

“We were looking to downsize our car, found the new car on their website and paid a visit. The whole experience was fine pleasant staff and we were extremely pleased with the results”

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(York) - Posted 6 years ago

“Brilliant service from everyone - especially Connor”

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(Durham) - Posted 6 years ago

“I can not speak highly enough of Andrew, Henry and the team. Having recently experienced a bereavement they handled the part exchange of cars with care and sensitivity. They were patient with me through my new car selection process and after speaking with other garages I chose SG Petch because of their approachable manner and support in helping me manage aspects of multiple sale at such a difficult time.”

SG Petch 5 star review on 12th January 2019

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(Darlington) - Posted 6 years ago

“Very pleased with customer service when used Sportage, comments to Peter in particular”

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(York) - Posted 6 years ago

“Fantastic service from start to finish, great deal and excellent customer service, we are very happy. Thank you :)”

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(Middlesbrough) - Posted 6 years ago

“The customer service was excellent from the garage however a week later we had to call the RAC due to being unable to close the bonnet of the car. The RAC told me it was a national fault!!! I should have been told about this prior to leaving the garage as I was on a fuel garage forecourt at the time!!”

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(Durham) - Posted 6 years ago

“Excellent service provide from Ryan Robertson , help me in every way sorted a lot of stuff out for me as I was not in the uk at the time , everything all really for me when I arrived by in uk thanks again”

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(Darlington) - Posted 6 years ago

“Excellent customer relations and first class service”

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(Darlington) - Posted 6 years ago

“Once again fantastic service and support all the way ,Chris at sg petch Nissan goes that extra mile , this is the 4 th time we have purchased from sg petch and believe me we will be back , forgot to say the new quashqai is a dream thanks Neal and Joanne”

Helpful Report

(Durham) - Posted 6 years ago

SG Petch is rated 4.7 based on 5,212 reviews