SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from the first visit through to purchase was an effortless process and dealt with in an extremely professional and proficient manner”

Helpful Report

(Darlington) - Posted 4 years ago

“has a specific task to buy my husband an alternative vehicle as a Christmas surprise. The staff were very accommodating.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

“I wish to recommend S G Petch for being helpful, buying a new JEEP from a Company who care about customers and offer expert advice , service and a awesome deal without the hassle . Our salesman Chris was absolutely brilliant and nothing was too much trouble and could'nt help enough .”

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(York) - Posted 4 years ago

“This is the 5th car I have bought at Petch Middlesbrough and as always I was happy with the service. Always helpful and professional; this is particularly true of Gareth Wood. Gareth has sold me three cars now and I am always happy to deal with him. Great customer service.”

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(Middlesbrough) - Posted 4 years ago

Thats great to hear Lynne, Thanks for leaving us a review and your continued custom.

Posted 4 years ago

“i recently bought a new car from sg petch and i would like to say that i got first class service from start to finish. would definitely buy from them again.”

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(York) - Posted 4 years ago

Thanks for leaving us a review Stephen, we hope you enjoy your new car.

Posted 4 years ago

“Excellent car dealer, very professional and very supportive of customers. Our family has had five Kia’s from them, and their service has been exemplary”

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(York) - Posted 4 years ago

Thanks for your kind words Stephen and your continued custom, we hope you enjoy your new car.

Posted 4 years ago

“I have had 5 cars from SGPetch and each time the service is fantastic 3 through Becky in Middlesbrough 1 with Guy Gibson Nd the last car with Ryan Robertson again I was given the highest customer care A excellent company”

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(Darlington) - Posted 4 years ago

Thats great to hear Kenneth, Thanks for taking the time to leave us a review.

Posted 4 years ago

“Great service”

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(Middlesbrough) - Posted 4 years ago

Thanks for your review Geoffrey.

Posted 4 years ago

“Thank you Chris for your patience & valuable support in selecting my new fully electric Kia E Niro which, is a great pleasure to drive & own.”

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(York) - Posted 4 years ago

Thats great to hear Donna. Thank you for leaving us a review.

Posted 4 years ago

“What a pleasant change to find a franchise dealer that really want to help and provide customers with good service. This is my first visit to Petch with my wifes Kia, wish I had found them earlier. Service and MOT carried out as promised car collected and returned all for agreed price, thanks a lot.”

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Posted 4 years ago

Glad we could help Les, Thank you for leaving us a review.

Posted 4 years ago

“After our well used Audi A3 developed an expensive fault we decided to look for a replacement. And not another Audi. I was looking for a Mazda. But I ended up buying another A3! He told us that he had just got a second hand Audi A3 in stock and showed us the car. Immaculate and very tempting, but I was keen to have a change of marques. Joseph was very patient and helpful, showing us a range of other cars on the forecourt, including a Mazda. In the end the Audi was so tempting that we said yes. Very good service, picked up the car a few days later, very well valeted. Happy customers.”

Helpful Report

(Richmond) - Posted 4 years ago

That's great to hear Adrian. Thanks for leaving a review and we hope you enjoy your new car.

Posted 4 years ago

“All went well with the purchase of my "new" Kia thanks to Chris Boyce.”

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(York) - Posted 4 years ago

Thanks for leaving a review Patricia, we hope you enjoy your new car.

Posted 4 years ago

“Received excellent service from manager Craig, very helpful, wouldn’t hesitate to recommend or use this dealer in the future.”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Lisa, we hope you enjoy your new car.

Posted 4 years ago

“Iv got my last 2 cars from SG Petch I wouldn’t go anywhere else as they just get the job done with no hassle, Ricky is amazing he listened to what I wanted and literally the first car he showed me was perfect and I got it. Thanks again Ricky”

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Posted 4 years ago

That is great to hear Shannon, Thanks for leaving us a review and your continued custom.

Posted 4 years ago

“The service provided was friendly and very professional all the appointments were on time including test drive and collection of the car.”

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(Darlington) - Posted 4 years ago

That is great to hear John, Thanks for leaving us a review.

Posted 4 years ago

“Brilliant service, car was sourced and delivered very quickly. Chris, sorted it all out for us.”

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(York) - Posted 4 years ago

Thats great to hear Janet, Thanks for leaving us a review.

Posted 4 years ago

“Very pleased with the car and the ease at which the paperwork was done and the help I got from the salesman. So five out of five. Frank Thatcher”

Helpful Report

(South Bank) - Posted 4 years ago

“Was offered £1000.00 more for my car than Renault dealer.I tried a used car but it was not for us.Emma looked into another car for us and took a lot of time, she picked another car with the same criteria.Loved it so we bought it.Thank you Emma.”

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(Durham) - Posted 4 years ago

“Very efficient. Easy to deal with. Professional throughout.”

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(Durham) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Customer service was priority. From the first phone call to completing the purchase nothing was too difficult. We arranged a test drive of the vehicle. We were very impressed with Richie and his knowledge of the vehicle and its history. No salesman hassle which is why we would recommend S G Petch. The whole process was smooth. We even ordered additional mats for the vehicle due to the excellent quality service that was provided. We would certainly purchase from SG Petch again.”

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(York) - Posted 4 years ago

Thats great to hear Michael, Thanks for leaving us a review.

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews