SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a New CX5 had no problems at all just plain and simple”

Helpful Report

(South Bank) - Posted 3 years ago

Thanks for leaving us a review Kathleen.

Posted 3 years ago

“Very easy to deal with listened to my requirements in a vehicle a pleasant purchasing experience. Delivered on time as none available in the U.K. when I finally made my model selection. Happy to assist in the days following my taking delivery of the vehicle with my questions on the dashboard set up and functions.”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review Kenneth and we hope you enjoy your new car.

Posted 3 years ago

“I was treated with the upmost respect, I was not made to feel silly when I asked random questions. The salesman was extremely knowledgeable. I would not hesitate to recommend SC Petch”

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(Darlington) - Posted 3 years ago

That is great to hear Wendy. Thanks for leaving us a review.

Posted 3 years ago

“Great service”

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(Sunderland) - Posted 3 years ago

Thanks for leaving us a review Anthony.

Posted 3 years ago

“Non pressured chat with Tom who gave us excellent information and test drive of Soul before we decided. Very helpful throughout the sale, responding favourably and kindly after the sale in person and on the phone when we needed help.”

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(York) - Posted 3 years ago

Hi Peter, Thanks for taking the time to leave us a review. 😄

Posted 3 years ago

“Excellent experience.”

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(Sunderland) - Posted 3 years ago

Thanks for your review Derek 😄.

Posted 3 years ago

“I changed my vehicle at no cost and the exchange was dealt with in a fast and efficient manner. The salesman was very helpful and no pressure was put on me to make a decision. The vehicle did develop a fault after a few days however but the garage dealt with it via the warranty, picking the car up from my home, replacing the parts and returning my car home. Very good service!”

Helpful Report

(Sunderland) - Posted 3 years ago

Hi Trevor, We are glad you where pleased with the service provided. Thanks for leaving us a review.

Posted 3 years ago

“David at SG Petch was great to deal with. I'd been putting off buying a new to me second hand car due to pushy sales people. He wasn't pushy and allowed us to browse uninterrupted and take the car out for a test drive on Saturday and Sunday.”

Helpful Report

(Darlington) - Posted 3 years ago

Hi Alex, Thanks for leaving a review and we hope you enjoy your new car.

Posted 3 years ago

“Callum Batkin was the sales executive that I dealt with at Middlesbrough TS6 6TT. He was very patient with all of my queries and wasn't pushy with sales pitches (unlike other dealers I went to). Fab experience. 😃👍”

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(Middlesbrough) - Posted 3 years ago

Hi Andrea, Thats great to hear. Thanks for leaving a review.

Posted 3 years ago

“I went to SG Petch to look foe second hand car and had read some good reviews. Due to the traffic I was late for my appointment, so the salesman was busy with another client, up stepped a salesman from the Mazda side who was very good. In fact he made me a good deal on a new Seat and part ex, that I bought New instead of second hand. His name was Simon Danks,he was cheerful and more than helpful, a credit to SG Petch.”

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(South Bank) - Posted 3 years ago

Hi Derek, Glad we could be of service and thanks for taking the time to leave us a review.

Posted 3 years ago

“Not pushy, very knowledgeable about kia cars and helpful throughout the buying process. A good team.”

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(Sunderland) - Posted 3 years ago

Thanks for leaving is a review Stephen.

Posted 3 years ago

“Basically, everything went really well with our purchase of the MX5. Roger was very approachable, friendly, helpful, informative and not at all "pushy." In fairness it was a very easy sale, as it was exactly the car we wanted, and there was no part exchange or finance involved, but everything did go very smoothly with clarity at every stage. Just one thing - we were surprised to find as we drove off that the instruments indicated that there were only 6 miles left before a fill up was needed, and we wondered what the £16.67 fuel charge on the bill covered, but otherwise we were very happy with the efficiency of every aspect of our purchase. The car, incidentally, is brilliant!”

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(Durham) - Posted 3 years ago

Hi Robert, Sorry for any inconvenience caused, your query has been forwarded to the branch. Thanks for taking the time to leave us a review.

Posted 3 years ago

“Started with looking at their website which I found detailed and friendly to move around. I listed three cars I was interested in in preference order and went up to the showroom where I found them no problem. The salesman, Ryan Robertson, was patient and knowledgeable and a great help. I ended up buying my first choice and the paperwork side of the sale went without hitch. Collection day again went without any hitch and I drove away very happy. All in all a good experience.”

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(Darlington) - Posted 3 years ago

That is great to hear Brian, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Excellent friendly service from Alan, very very pleased with our new Mazda CX 30. A good deal offered straight away, so no need for messing about.”

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(Durham) - Posted 3 years ago

Hi Clive, Glad we could have been on service! Thanks for leaving us a review.

Posted 3 years ago

“I found Emma was a very helpful on buying the car no pressure given and would recommend to Family Friends”

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(Durham) - Posted 3 years ago

Thanks for taking the time to write us a review Christine.

Posted 3 years ago

“My first stop for my new cars, always get a great deal. My personal salesman Roger was very professional and nothing was a bother to him, the purchase of my new car went through quickly and to my satisfaction.”

SG Petch 5 star review on 14th June 2021

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(Durham) - Posted 3 years ago

That is great to hear Brian. We hope you enjoy your fantastic new car.

Posted 3 years ago

“Fantastic company went above and beyond for me to get me the correct car :)”

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(Sunderland) - Posted 3 years ago

That is great to hear Ella! Thanks for taking the time to leave us a review.

Posted 3 years ago

“Really good customer service from start to finish when I bought a used car.”

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(Durham) - Posted 3 years ago

Thanks for leaving us a review Julie.

Posted 3 years ago

“Always happy with the service. Thank you.”

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(Middlesbrough) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Good quality second hand Fiesta at a good price. Really relaxed buying experience. Good after sales”

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(Richmond) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,209 reviews