SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been a customer of SGPetch for over 15 years and we have always been treat well in all departments”

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(Darlington) - Posted 5 years ago

“I have not had a reply from my salesman about the missing service record on my car”

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(Darlington) - Posted 5 years ago

“Excellent customer service experience when choosing our new mobility car. Steve Kennedy went the extra mile and would certainly recommend to others.”

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(Darlington) - Posted 5 years ago

“A very good company to deal with and a very understanding sales staff to take care of your needs with a professional approach second to none.”

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(Darlington) - Posted 5 years ago

“Excellent service by the sales team.”

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(York) - Posted 5 years ago

“Robert was polite and most helpful.”

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(Durham) - Posted 5 years ago

“Excellent from start to finish.My third car bought from you the first from Richmond this time round.There should be nothing complicated about buying a car and there wasn’t.”

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(Darlington) - Posted 5 years ago

“The staff at SG Petch Durham are very helpful and listen attentively to your requirements. Then they go and expedite your request quickly and efficiently. That is the reason that this is my fourth new car with this dealership.”

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(Durham) - Posted 5 years ago

“Down to earth honest trader. Went to a large chain initially who were disinterested and offered ridiculous trade in. Purchasing my Hyundai Ioniq from Michael was a pleasure, straight forward, easy and honest. I always prefer a family firm and s g Petch were great.”

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(Durham) - Posted 5 years ago

“The whole experience was first class including our sales coordinator Gary .What we find very disappointing is that three weeks after our purchase you are offering two years free service free car mats and a free boot tray. This cannot have been a last minute promotion due to ordering the freebies involved ,when we next think about changing our car we may have to consider a different supplier.”

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(Middlesbrough) - Posted 5 years ago

“I was very pleased with Reg he was very helpful and I didnt feel under any pressure to buy,.”

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(York) - Posted 5 years ago

“Well I was very happy with my new car until a week later when I was washing it, I realised my number plate did not match my documents. They did put new plates on within 24hrs.”

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(Middlesbrough) - Posted 5 years ago

“I have been a regular customer for 6-7 years and have bought 4 cars in that time. The service, advice and care of my vehicles has always been first class”

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(Richmond) - Posted 5 years ago

“Brilliant service from start to getting my new car. Emma at Durham branch was excellent. She made me and my family feel at home whenever we called in. She needs an award. Would not have got a seat if not for Emma. Thank you very much.”

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(Durham) - Posted 5 years ago

“Garth the sales member was fantastic really helpful made buying a new car less stressful no blagging like most garages do made buying a car a treat”

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(Middlesbrough) - Posted 5 years ago

“Fantastic customer service from start to finish explained all aspects of car and finance very well Rob and Dave were brilliant based on there help I would definitely recommend SG petch”

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(Durham) - Posted 5 years ago

“As always, I was treated well by the sales and finance staff at SG Petch Mazda. I was happy with the vehicle I purchased and the deal that was struck. Top marks for them.”

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(Darlington) - Posted 5 years ago

“No pressure to purchase and good advice given.Well presented when collected no complaints”

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(York) - Posted 5 years ago

“Found staff extremely helpful”

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(Darlington) - Posted 5 years ago

“I have had 3 cars from SG Petch before, benefiting from the Motability Scheme. The 4th car & service/sales has not disappointed. Looking forward to 3 years of hassle free motoring & service in a splendid new car. Thank you”

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(Durham) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews