SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,234 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 5th February 2025

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

Author didn't leave any comments.

Helpful Report

(Darlington) - Posted 1 year ago

Thanks for your 5-Stars Helen, we hope you have a great day!

Posted 1 year ago

“Excellent service”

Helpful Report

(Durham) - Posted 1 year ago

Thanks for your review Joseph! We are glad you received an excellent service! We hope to see you again in the future.

Posted 1 year ago

“Purchased a new Abarth 500e Scorpionissima from S G Petch. Ian could not have been more helpful, fully explaining everything I needed to know about my 1st EV purchase. 1st class handover carried out by Chris making sure I was comfortable with all features, controls etc. and linked my phone to the onboard systems for me - a godsend. 5* service and a pleasure to deal with. Highly recommended.”

Helpful Report

(York) - Posted 1 year ago

Hi John, Thank you for taking the time to leave us a review, it is great to know you would highly recommend us and you received a 5 star service! We hope you enjoy your new EV.

Posted 1 year ago

“The staff were understanding of what I require in a car. They were nice and not pushy like some car dealerships. Very helpful and supportive during the entire process.”

Helpful Report

(Sunderland) - Posted 1 year ago

Hi Wynnith, Thank you for taking the time to give us your feedback. We are pleased you were happy with the staff and the entire process. We hope you enjoy the rest of your day.

Posted 1 year ago

“Very happy with my i10 advance Communication could have been better waiting for delivery date”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Hi Marie, Thanks for leaving us a review, we are pleased you are happy with your car. We are sorry that the communication about your delivery date wasn't better. Your comments have been noted and will be passed on.

Posted 1 year ago

“Nick Nicholson sorted my new Kia sportage. He was fantastic and gave me all the information i needed. Very happy with the car and service.”

Helpful Report

(York) - Posted 1 year ago

Hi Scott, Thanks for leaving us a review, it is great to know you were happy with your car and the service we provided. We hope to see you again in the future.

Posted 1 year ago

“Fantastic from my first visit to the showroom to collecting my car. I visited many dealers, some got back to me, others didn't and some just showed no interest really. These guys were helpful, on the ball and consistent from day 1. Thank you all.”

Helpful Report

(York) - Posted 1 year ago

Thanks for your positive review Roger, we are pleased you were happy with the service you received. We hope to see you again soon.

Posted 1 year ago

“Straightforward, honest approach to all aspects of the purchase. Good communications and help.”

Helpful Report

(Durham) - Posted 1 year ago

Hi Alan, Thank you for your review, it is most appreciated! We hope to see you again in the future.

Posted 1 year ago

“The staff were very friendly and helpful, all our questions were answered, the coffee was lovely, the car was lovely”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Hi Janet, Thank you for your feedback, we are pleased you were happy with the coffee and your car. We hope to see you again in the future.

Posted 1 year ago

“Really Pleased with my new car and the excellent service which i receavied cant thank the staff enough .”

Helpful Report

(Durham) - Posted 1 year ago

Hi Marion, We are pleased you were happy with the service you received. Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.

Posted 1 year ago

“Excellent service from purchasing to collecting the new car”

Helpful Report

(Durham) - Posted 1 year ago

Hi Jon, Thank you for taking the time to leave us a review, it is great to know you had an excellent service.

Posted 1 year ago

“superb and straight forward transaction and i had great communication from ricky at sg petch york depot....the car selling industry could learn a lot from how sg petch operate! very pleased indeed”

Helpful Report

(York) - Posted 1 year ago

Hi Lee, Thank you for your review, we really appreciate you taking the time. We are pleased you were happy with the service you received.

Posted 1 year ago

“From choosing the car I wanted & a long wait for it nothing g to do with sg petch I was kept in the loop about the progress. Indie was excellent he kept me updates regularly excellent salesman thank you”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you, Ryan, for your 5 star rating of SG Petch! We greatly appreciate your feedback. We're thrilled to hear that Indie kept you updated on the progress of your car purchase. We take great pride in offering an excellent service, and it's comments like yours that keep us motivated. Thank you for your kind words!

Posted 1 year ago

“this company is so helpful, keeps you in the loop when buying a new car, staff are so welcoming as you enter the store”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much, Patricia, for your wonderful 5-star review! We are thrilled to know that you appreciate our services. It is our utmost priority to always provide every single customer with a warm welcome and helpful assistance.

Posted 1 year ago

“Excellent experience”

Helpful Report

(York) - Posted 1 year ago

Thank you for your 5 star rating, Carl! We are delighted to hear that you had an excellent experience with SG Petch.

Posted 1 year ago

“Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!

Posted 1 year ago

“Amazing service from start to finish”

SG Petch 5 star review on 18th December 2023

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you for the 5-star rating, Joseph! We are glad that you had an amazing experience from start to finish with us here at SG Petch and thank you for being a loyal customer.

Posted 1 year ago

“3rd new car bought since 2019 says it all. You don't go back to somewhere with bad customer service. S G Petch must be getting it right. Keith Prior”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you Keith for your 5-star rating! It is great to know that we have been providing you with quality customer service which keeps you returning. We are glad to have been a part of your car-buying journey and look forward serving you in the future.

Posted 1 year ago

“Alan Copeland looked after us from the start. Nothing was a problem he went well beyond. Everyone we dealt with on the phone was very professional and helpful.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Alec! We are delighted to hear that Alan Copeland looked after you from the start, and that nothing was a problem. We hope you enjoy your new car and enjoy the rest of your day.

Posted 1 year ago

“Excellent service from start to finish”

Helpful Report

(York) - Posted 1 year ago

Thank you so much Jane for your review. We are so glad you had an excellent experience.

Posted 1 year ago

SG Petch is rated 4.7 based on 5,234 reviews