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SG Petch Reviews

4.7 Rating 5,212 Reviews
95 %
of reviewers recommend SG Petch
4.7
Based on 5,212 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent sales staff. Friendly atmosphere
Helpful Report
(Middlesbrough) - Posted 5 years ago
Second car we have purchased from SG Petch in the last 6 months which speaks for itself really. Very good service, friendly and professional staff. Thanks very much
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(Darlington) - Posted 5 years ago
Service and help was great. All activities carried out in a friendly and professional manner. Steve Pullen did a good job!
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(Middlesbrough) - Posted 5 years ago
Ryan was very helpful and knew all about the car. He helped us make our decision without being too pushy. When we picked up the car he went through the controls and explained everything to us very well, even when I asked daft questions!
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(Darlington) - Posted 5 years ago
I found buying a car at SG Petch very easy and straight forward no problems the salesman that sold the car was friendly and very helpful nothing was too much for him
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(Darlington) - Posted 5 years ago
Shaun Harker could not have been more helpful - from the first telephone call to driving away in my new MX5. Very friendly. There was no hard sell and the company were commercially competitive. I was treated politely and respectfully at all times.
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(Darlington) - Posted 5 years ago
Excellent customer service received by Shaun at Darlington.
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(Darlington) - Posted 5 years ago
SG Petch made the whole buying process very straightforward. Dave Carney listened to me and delivered the right deal for my needs and budget. Well done and thank you.
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(Darlington) - Posted 5 years ago
I have just had my Jeep serviced at SG Petch Darlington and the it was second to none - an expert job was done by extremely polite and talented staff - could not fault a thing - it is a well oiled machine and would highly recommend them. I bought the Jeep from SG Petch in the first place and could not fault them - buying and servicing you cannot go past them.
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Posted 5 years ago
I was acquiring a Motability Seat Arona from SG Petch in Durham on behalf of a client of mine. Lewis Baird was very helpful from my initial enquiry, to assisting greatly with all the required procedures and paperwork. He was excellent with my client too and the fuss-free handover of this great little car was a pleasure.
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(Durham) - Posted 5 years ago
good service by sales person which was let down by the lack of interest while she was on holiday.
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(Durham) - Posted 5 years ago
Having purchased cars from SG Petch exclusively since 1995 we have come to expect a HIGH level of service. As ever the crew of the SG Petch have not disappointed with our latest acquisition. (Hyundai Kona Special Edition -IRON MAN). THANKYOU
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(Darlington) - Posted 5 years ago
S G Petch Durham. The Motability salesman Mathew was very friendly & knowledgeable. The only fault with the place was trying to find a parking space. Love the car, Seat Ateca Auto.
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(Durham) - Posted 5 years ago
A huge big thank you to Gary Maughan at the Middlesbrough branch. Gary helped my wife and I to find reliable cars. Gary was so fast, professional and understanding. He is certainly an asset to S Petch.
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(Middlesbrough) - Posted 5 years ago
Good service quick turnaround. Pleasant helpful staff. Eager to help.
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(Durham) - Posted 5 years ago
Although I had already targeted a CX5 as the potential new vehicle,your representative,Ryan quickly confirmed my interest,& his advice/assistance was instrumental in my purchase
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(Darlington) - Posted 5 years ago
Alan Copeland was an excellent salesman
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(Durham) - Posted 5 years ago
Gareth was very helpful and done his best to help me understand the car but I did have an inserdent where I couldn’t start it and had to call the breakdown man out yesterday
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(Middlesbrough) - Posted 5 years ago
friendly, helpful staff.
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(Middlesbrough) - Posted 5 years ago
Great and very helpful customer service.
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(Darlington) - Posted 5 years ago
SG Petch is rated 4.7 based on 5,212 reviews