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SG Petch Reviews

4.8 Rating 5,342 Reviews
95 %
of reviewers recommend SG Petch
4.8
Based on 5,342 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

SG Petch 5 star review on 14th July 2025
Megan Dobbin
SG Petch 5 star review on 14th July 2025
Megan Dobbin
SG Petch 5 star review on 14th July 2025
Megan Dobbin
SG Petch 5 star review on 20th May 2025
Natalie Ablewhite
SG Petch 5 star review on 19th May 2025
Anthony Edward Mcclelland MBE
SG Petch 5 star review on 22nd April 2025
George Williams
SG Petch 5 star review on 16th April 2025
Lauren Rafferty
184
Anonymous
Anonymous  // 01/01/2019
Very helpful staff - hassle free car purchase Common sense approach Sarah D was fantastic!
Helpful Report
(Durham) - Posted 1 year ago
Thank you so much for your kind words. We truly appreciate your feedback and support. We are delighted to hear that our staff were very helpful and made your car purchase hassle-free. Thank you for choosing SG Petch, and we look forward to seeing you again in the future.
Posted 1 year ago
I am now on to my 4 PCP car from SG Petch Darlington and every time the service just gets better. I have now used Ryan Robertson to find me the best deals for my last 2 cars and there is nothing this man can’t do. He takes on bored what am looking for and then just finds the perfect car for me, always giving more than one option and never makes you feel that you have to rush in to anything. I will be back in a couple of years to get my next car.
Helpful Report
Posted 1 year ago
Hi Adam, Thank you for leaving us a review, it is great to know you are happy with the service you've received over the years, especially with Ryan. Thank you for your continued custom and we look forward to seeing you again when your ready for your next car purchase. We hope you have a great day!
Posted 1 year ago
We found Anthony very professional, friendly and helpful, he explained everything to us clearly. Thank you SG Petch.
Helpful Report
(Darlington) - Posted 1 year ago
I have had cars with Hyundai SG Petch Skippers Lane for 4.5 years now and the service has always been brilliant. My recent experience with Gary Maughan getting a new car on finance was fantastic. Gary was very friendly, patient and helpful and kept me informed and up to date whilst waiting delivery of my new car. Gary was quick to answer any queries via phone or email and remains on hand to help with any queries following receipt of my car. Gary ensured my tax, v5 and driveway insurance was all sorted for me collecting the car and subsequently took care of signing my new car up to the service club which I have also used during my time with Hyundai at SG Petch. The whole process has been stress free with minimal admin! The customer service with the car services is also brilliant and uncomplicated. I have had cars with Hyundai SG Petch Skippers Lane for 4.5 years now and the service has always been brilliant. My recent experience with Gary Maughan getting a new car on finance was fantastic. Gary was very friendly, patient and helpful and kept me informed and up to date whilst waiting delivery of my new car. Gary was quick to answer any queries via phone or email and remains on hand to help with any queries following receipt of my car. Gary ensured my tax, v5 and driveway insurance was all sorted for me collecting the car and subsequently took care of signing my new car up to the service club which I have also used during my time with Hyundai at SG Petch. The whole process has been stress free with minimal admin! The customer service with the car services is also brilliant and uncomplicated.I have had cars with Hyundai SG Petch Skippers Lane for 4.5 years now and the service has always been brilliant. My recent experience with Gary Maughan getting a new car on finance was fantastic. Gary was very friendly, patient and helpful and kept me informed and up to date whilst waiting delivery of my new car. Gary was quick to answer any queries via phone or email and remains on hand to help with any queries following receipt of my car. Gary ensured my tax, v5 and driveway insurance was all sorted for me collecting the car and subsequently took care of signing my new car up to the service club which I have also used during my time with Hyundai at SG Petch. The whole process has been stress free with minimal admin! The customer service with the car services is also brilliant and uncomplicated. I would 100% recommend Hyundai at SG Petch Middlesbrough.
Helpful Report
(Middlesbrough) - Posted 1 year ago
Salesperson and after sales very good. Product excellent.
Helpful Report
(Darlington) - Posted 1 year ago
Thanks for leaving us a review Raymond, we are pleased you were happy with the service you received.
Posted 1 year ago
Author didn't leave any comments.
Helpful Report
(Darlington) - Posted 1 year ago
Thanks for your 5-Stars Helen, we hope you have a great day!
Posted 1 year ago
Excellent service
Helpful Report
(Durham) - Posted 1 year ago
Thanks for your review Joseph! We are glad you received an excellent service! We hope to see you again in the future.
Posted 1 year ago
Purchased a new Abarth 500e Scorpionissima from S G Petch. Ian could not have been more helpful, fully explaining everything I needed to know about my 1st EV purchase. 1st class handover carried out by Chris making sure I was comfortable with all features, controls etc. and linked my phone to the onboard systems for me - a godsend. 5* service and a pleasure to deal with. Highly recommended.
Helpful Report
(York) - Posted 1 year ago
Hi John, Thank you for taking the time to leave us a review, it is great to know you would highly recommend us and you received a 5 star service! We hope you enjoy your new EV.
Posted 1 year ago
The staff were understanding of what I require in a car. They were nice and not pushy like some car dealerships. Very helpful and supportive during the entire process.
Helpful Report
(Sunderland) - Posted 1 year ago
Hi Wynnith, Thank you for taking the time to give us your feedback. We are pleased you were happy with the staff and the entire process. We hope you enjoy the rest of your day.
Posted 1 year ago
Nick Nicholson sorted my new Kia sportage. He was fantastic and gave me all the information i needed. Very happy with the car and service.
Helpful Report
(York) - Posted 1 year ago
Hi Scott, Thanks for leaving us a review, it is great to know you were happy with your car and the service we provided. We hope to see you again in the future.
Posted 1 year ago
Fantastic from my first visit to the showroom to collecting my car. I visited many dealers, some got back to me, others didn't and some just showed no interest really. These guys were helpful, on the ball and consistent from day 1. Thank you all.
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(York) - Posted 1 year ago
Thanks for your positive review Roger, we are pleased you were happy with the service you received. We hope to see you again soon.
Posted 1 year ago
Straightforward, honest approach to all aspects of the purchase. Good communications and help.
Helpful Report
(Durham) - Posted 1 year ago
Hi Alan, Thank you for your review, it is most appreciated! We hope to see you again in the future.
Posted 1 year ago
The staff were very friendly and helpful, all our questions were answered, the coffee was lovely, the car was lovely
Helpful Report
(Middlesbrough) - Posted 1 year ago
Hi Janet, Thank you for your feedback, we are pleased you were happy with the coffee and your car. We hope to see you again in the future.
Posted 1 year ago
Really Pleased with my new car and the excellent service which i receavied cant thank the staff enough .
Helpful Report
(Durham) - Posted 1 year ago
Hi Marion, We are pleased you were happy with the service you received. Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.
Posted 1 year ago
Excellent service from purchasing to collecting the new car
Helpful Report
(Durham) - Posted 1 year ago
Hi Jon, Thank you for taking the time to leave us a review, it is great to know you had an excellent service.
Posted 1 year ago
superb and straight forward transaction and i had great communication from ricky at sg petch york depot....the car selling industry could learn a lot from how sg petch operate! very pleased indeed
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(York) - Posted 1 year ago
Hi Lee, Thank you for your review, we really appreciate you taking the time. We are pleased you were happy with the service you received.
Posted 1 year ago
From choosing the car I wanted & a long wait for it nothing g to do with sg petch I was kept in the loop about the progress. Indie was excellent he kept me updates regularly excellent salesman thank you
Helpful Report
(Middlesbrough) - Posted 1 year ago
Thank you, Ryan, for your 5 star rating of SG Petch! We greatly appreciate your feedback. We're thrilled to hear that Indie kept you updated on the progress of your car purchase. We take great pride in offering an excellent service, and it's comments like yours that keep us motivated. Thank you for your kind words!
Posted 1 year ago
this company is so helpful, keeps you in the loop when buying a new car, staff are so welcoming as you enter the store
Helpful Report
(Middlesbrough) - Posted 1 year ago
Thank you so much, Patricia, for your wonderful 5-star review! We are thrilled to know that you appreciate our services. It is our utmost priority to always provide every single customer with a warm welcome and helpful assistance.
Posted 1 year ago
Excellent experience
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(York) - Posted 1 year ago
Thank you for your 5 star rating, Carl! We are delighted to hear that you had an excellent experience with SG Petch.
Posted 1 year ago
Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE
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(Middlesbrough) - Posted 1 year ago
Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!
Posted 1 year ago
SG Petch is rated 4.8 based on 5,342 reviews