SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service nothing was too much trouble”

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(Durham) - Posted 5 years ago

“Matthew was very helpful and happy to explain the features on the car. We appreciated being able to test drive it alone before deciding to buy it. We're really pleased with it, enjoying driving it.”

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Posted 5 years ago

“Thank you Ryan for excellent customer service when purchasing my Mazda 2 from your Darlington showroom. Very informative about the car, helpful in discussing optional extras and also arranged very quick turnaround so that the car was ready when I needed it. Based on this experience, very happy to recommend! Thanks again Heather Roberts”

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Posted 5 years ago

“Excellent service from Matthew Newall at SG Petch SEAT Durham! Took delivery of my 19 Plate SEAT Ibiza FR today! Matthew got me a deal I couldn't refuse and once again has sold me the perfect car! If anyone is looking to buy a SEAT go to Matthew as he won't let you down!”

SG Petch 5 star review on 12th June 2019

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Posted 5 years ago

“Very easy to deal with and no sales hassle. Ryan was very good and put no pressure or false sales patter into the conversation. Quick response on part ex value and even moved up on value to close the deal. Everything done without fuss and really happy with the experience. Totally different from the other dealerships who are only interested in the sale. Would def recommend.”

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Posted 5 years ago

“very friendly and welcoming explained every thing in detail”

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(Durham) - Posted 5 years ago

“Ordering our new car from Mathew at sg PETCH SEAT Durham was a great experience from ordering right through to delivery . And the bonus love the Seat ATECA what a great car.”

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Posted 5 years ago

“the staff especially RYAN HILL who i dealt with were brilliant gave me all i needed to know”

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(Durham) - Posted 5 years ago

“Marc McLaughlin and his manager were great and sorted out my new car after much deliberation on my part. I went round all the brands. It’s only one day old so can’t comment beyond the sale but would recommend.”

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Posted 5 years ago

“When purchasing the car, the sales man Gary was very helpful and pleasant with getting the car I would like from York however he stated it would come up on a transporter however when I came to pick up the car the next day there was 72miles on the car rather than 19miles. This was quite disappointing as Gary had stated that it would be brought on a transporter and not drove up.”

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(Middlesbrough) - Posted 5 years ago

“Sales person very good but after sales is rubbish not helpful at all.would recommend the sales but not the service depth.”

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(Durham) - Posted 5 years ago

“I find SG Petch friendly and caring , they never rush you and made sure i got the right card for my needs . They let me try my wheelchair in all the cars so that i got the right car for me . The staff especially Les who dealt with me kept in touch throughout the process so i knew when i would recieve my car .”

SG Petch 5 star review on 10th June 2019

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(Richmond) - Posted 5 years ago

“Very polite, friendly and professional service. Approachable and relaxing atmosphere made purchasing a straightforward experience. Good contact maintained throughout. Handover not as I would have wanted but they are happy to re-valet. Have helped with insurance cover until I can get my own cover sorted which I very much appreciate. Barring the handover issue I am more than satisfied and would readily recommend S G Petch for a new Fiat car.”

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(Middlesbrough) - Posted 5 years ago

“Great service with no hassle buying a second hand car”

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(Durham) - Posted 5 years ago

“Sales representative was knowledgeable about the product range and was quickly able to price up various options. Friendly and efficient service provided throughout the buying process. Good selection of cars on site to examine and compare.”

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(Middlesbrough) - Posted 5 years ago

“Verry lovley”

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(York) - Posted 5 years ago

“Sales staff knowledgeable and very helpful. Would use them again.”

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(Durham) - Posted 5 years ago

“I have just taken my new car again on finance . I had taken my other car in for a service and M O T and Mandy and Gregg recommended that I look and think about changing my car . The service and help I received from Gregg at the Darlington Branch was way beyond any I have received before . Mandy who is on the Service Desk is exceptional. I will never go any were else to purchase a car. I have purchased cars from you for at least 23yrs. Exceptional service every time . I have never been served by Gregg before but would recommend any friend to call and see him if thinking of changing their car. 👍👍👍”

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(Darlington) - Posted 5 years ago

“We have purchased a new car from Petch. The process was very easy. Made so by Charlotte who explained everything so well. Charlotte organised everything so efficiently. We felt it took away the stress in buying a new car.”

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(Middlesbrough) - Posted 5 years ago

“Great service from an industry professional and the cars is exactly what they said is was. Thx”

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(York) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews