SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service good, made it very easy to spend my money!!!!!!”

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(Middlesbrough) - Posted 5 years ago

“Very helpful service, looked after me very well.”

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(York) - Posted 5 years ago

“Very friendly staff at the Durham showroom”

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(Durham) - Posted 5 years ago

“Ryan was superb, professional and patient he gave us the space required to make a decision and helped create an affordable payment plan for an incredible car. try Asset to the firm”

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(Darlington) - Posted 5 years ago

“Experience was ok but tyre pressure warning light on dash was on before the car I bought went supposedly through workshop and was still on the day I collected it Makes me wonder if any inspection or pre handover check was completed”

SG Petch 3 star review on 21st October 2019

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(Darlington) - Posted 5 years ago

“Excellent service - a well-informed Sales Executive, and plenty of time to discuss our options and view the vehicles we were considering. Delighted with our purchase (and will be back to show you our Alfa Sud TI!)”

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(York) - Posted 5 years ago

“Just had the most fantastic service from Ilona Currie and Steve Perry. Roughly my Kia car in as it wasn’t driving very well. Steve took the time to explain what he thought it was and he arranged a courtesy car which I desperately needed for work. Both staff worked tirelessly to sort my car out and were friendly, professional and wonderful! I would strongly recommend the Kia garage to anyone wanting to buy or service their car. Well done”

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Posted 5 years ago

“The whole team went out of their way to ensure the delivery of our new cars, were delivered on a time and date that made life so much easier for us. Thank you”

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(Darlington) - Posted 5 years ago

“Chris and Andrew were extremely helpful in helping me replace my car and find the perfect new one, both deserve 10s as I was a very awkward customer and they did everything they could to make sure I was happy with my new car.”

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(Darlington) - Posted 5 years ago

“good service very pleasant salesman Adam Grant helpful polite offered drinks”

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(Durham) - Posted 5 years ago

“Great staff very good and pleasant took time helping with workingsof my new car.”

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(Middlesbrough) - Posted 5 years ago

“During the procedure of buying my car from SG Petch, I feel that information was mis-communicated between departments. I was told I had an appointment at a certain time and when I went for that appointment it was the wrong time then I found out it wasn't even me that had the appointment. I was also told that the cheque used to buy the car had cleared and I could arrange to pick it up. After I'd organised a day and time to pick it up and rang my insurance company to change the insurance I had a phone call to say I couldn't have the car as the cheque had not cleared. Also I was also told when I picked the car up, a follow up telephone call would be made to check everything was ok. I am still waiting for that phone call 5 weeks later. I actually love the car but would say that this should have been an exciting and enjoyable experience but I found it very stressful and a let down.”

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(Durham) - Posted 5 years ago

“Negotiating the price of my new car took some time, probably because the salesman had to check every price offered with his manager first. In spite of that I eventually got the deal I wanted and was very happy with the outcome.”

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(Middlesbrough) - Posted 5 years ago

“Excellent service from the team especially Tony who I dealt with.Good communication throughout everything explained well and professionally put into place to make buying car effortless. Thanks”

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(Middlesbrough) - Posted 5 years ago

“very good company would like to thank lewis for all his help on helping us buy the car he went out of his way and will be definatly buying from you again would recomend”

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Posted 5 years ago

“Good customer service”

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(Durham) - Posted 5 years ago

“Excellent service from my first visit to collecting my new car”

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(York) - Posted 5 years ago

“Alan Copeland was a lovely salesman and could not do enough for us. Even though we had a slight problem with the manager ordering us the wrong colour car, it was quickly rectified and we are getting used to our new car.”

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(Durham) - Posted 5 years ago

“Everything about the service received is simply first class, from the moment you make the first contact till the end of your business with them. Special mention for the man who always looks after me and my family, Adam Grant, fantastic care and attention. Thank you.”

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(Durham) - Posted 5 years ago

“Friendly, helpful, knowledgeable staff, make buying a car easy.”

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(Darlington) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews