SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,234 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 5th February 2025

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and experience Ryan Robertson could not have been more helpful, he explained everything clearly and answered all our questions thoroughly and most of all patiently. Nothing was to much trouble really top notch service.”

Helpful Report

(Darlington) - Posted 2 weeks ago

Thank you for your wonderful 5-star review, Joan! We're delighted to hear that Ryan provided you with top-notch service, explaining everything clearly and answering your questions with patience. Your feedback truly highlights the dedication of our team. We can’t wait to assist you again in the future!

Posted 2 weeks ago

“Excellent service, Steve was fantastic start to finish. Would definitely recommend using the Middlesbrough branch”

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(South Bank) - Posted 2 weeks ago

Thank you for your fantastic 5-star review, Lori! We're thrilled to hear that Steve provided you with excellent service from start to finish. Your recommendation of our Middlesbrough branch means a lot to us. We can’t wait to welcome you back for your next visit!

Posted 2 weeks ago

“Excellent serive from SG Petch, in particular Sales Executive Wayne Denton. Throughout the entire process, we were treated very well and kept fully informed of delivery dates. The vehicle handover was very thorough and included a surprise reveal of the car! I would receommend SG Petch to friends and family”

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(York) - Posted 3 weeks ago

Thank you for your amazing 5-star review, Karen! We're thrilled to hear that Wayne provided you with excellent service and kept you informed throughout the process. We're glad you enjoyed the vehicle handover experience, especially the surprise reveal! Your recommendation to friends and family means so much to us. We can’t wait to welcome you back in the future!

Posted 2 weeks ago

“Just leased a new Mazda from here. Test drive, lease process and collection made easy with the help of Ryan.”

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Posted 4 weeks ago

“Enjoyed a test drive taking in roads with different traffic density, different speed restrictions including dual carriage way at the national maximum. Took delivery of the new car the next day with the option of 24 hrs free insurance provided but able to get our own in time”

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(Middlesbrough) - Posted 1 month ago

“Very professional service”

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(Middlesbrough) - Posted 1 month ago

Thank you for your excellent 5-star review, George! We're pleased to hear that you experienced professional service during your visit. Your support means a lot to us, and we look forward to serving you again soon!

Posted 1 month ago

“Nice ar,great service and info on purchase”

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(Durham) - Posted 1 month ago

Thank you for your fantastic 5-star review, Kym! We’re delighted to hear that you enjoyed our service and found the information helpful. We look forward to assisting you again soon!

Posted 1 month ago

“Very happy with Wayne that couldn't do enough to make me feel confident with my new Jeep thank you 😊”

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(York) - Posted 1 month ago

Thank you so much for your wonderful 5-star review, Deborah! We’re thrilled to hear that Wayne made you feel confident with your new Jeep. Your satisfaction means the world to us, and we appreciate your kind words. We hope to see you again soon! 😊

Posted 1 month ago

“Customer service was first class. I will go back”

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(Darlington) - Posted 1 month ago

Thank you for your amazing 5-star review! We're so glad to hear that our customer service was first class. Your satisfaction is our top priority, and we can't wait to welcome you back in the future!

Posted 1 month ago

“The service we received was very professional”

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(Middlesbrough) - Posted 1 month ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service to be very professional. It means a lot to us to know that we met your expectations. We look forward to helping you again in the future!

Posted 1 month ago

“can not understand why S G Petch do not have full information from B Y D on the delivery dates when Petch will get delivery to their show room l almost cancelled my order after no information”

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(Darlington) - Posted 1 month ago

“Our salesman Ryan was excellent. Informative, efficient, patient and extremely helpful. He had an excellent sense of humour and we would definitely come back to him when we are considering buying a new car. The support received both pre and post delivery of our car has been excellent.”

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(Darlington) - Posted 1 month ago

Thank you for your fantastic 5-star review, and for sharing your experience with Ryan! We’re delighted to hear that he provided you with informative, efficient, and patient service, all while keeping things fun. It’s wonderful to know that the support you received both before and after your car delivery has been excellent. We look forward to welcoming you back for your next new car purchase!

Posted 1 month ago

“From start to finish the experience of buying a new car with S G Petch has been fantastic. Catherine and Tiegan could not have done any more to ensure my needs were met. I would highly recommend them to you if you are in the market for a new vehicle.”

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(Richmond) - Posted 1 month ago

Thank you so much for your wonderful 5-star review, Glenn! We're thrilled to hear that your experience with S G Petch was fantastic from start to finish. Catherine and Tiegan will be delighted to know that they met your needs so well. Your recommendation means a lot to us, and we hope to see you again soon for your next vehicle!

Posted 1 month ago

“Very well looked after by the sales team and I was kept informed of the progress and delivery dates. The after sales has been excellent checking that everything was Ok with my new vehicle. I would certainly recommend SG Petch to friends and anyone thinking of purchasing a new car.”

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(York) - Posted 1 month ago

Thank you very much for your fantastic 5-star review, Denise! We’re so pleased to hear that our sales team took great care of you and kept you informed throughout the process. It’s wonderful to know that the after-sales service has also met your expectations. Your recommendation means everything to us, and we can’t wait to welcome your friends and family to SG Petch in the future!

Posted 1 month ago

“Great experience and lovely interaction. Would strongly recommend!”

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(Darlington) - Posted 1 month ago

Thank you so much for your amazing 5-star review, Daniel! We're thrilled to hear that you had a great experience and enjoyed your interaction with us. Your recommendation is truly appreciated, and we can’t wait to welcome you back!

Posted 1 month ago

“As a previous customer it was good to see the high standards being maintained, Tony ensured that everything went smoothly and was very helpful. I would have no hesitation in recommending your Middlesbrough branch once again.”

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(Middlesbrough) - Posted 2 months ago

Thank you so much for your glowing 5-star review, Ian! We're delighted to know that you experienced our high standards firsthand, and that Tony was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back to our Middlesbrough branch in the future!

Posted 2 months ago

“Excellent service, staff are very knowledgeable and friendly”

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(Darlington) - Posted 2 months ago

Thank you so much for your wonderful 5-star review, Larah! We're thrilled to hear that you found our service excellent and our staff knowledgeable and friendly. Your kind words mean a lot to us! If you need any assistance in the future, please don’t hesitate to get in touch.

Posted 2 months ago

“Nick was a massive help and and gave me all the information I needed to resolve changing my car without any hassle.”

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(Sunderland) - Posted 2 months ago

Thank you so much for your fantastic 5-star review, Adam! We're delighted to hear that Nick was able to assist you and make the process of changing your car hassle-free. If you have any further questions or need assistance in the future, don’t hesitate to reach out!

Posted 2 months ago

“Excellent service would definately recommend shoutout to Mark for sorting everything!”

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(Middlesbrough) - Posted 2 months ago

Thank you so much for your fantastic 5-star review, Terence! We're thrilled to hear that you had an excellent service experience and that Mark was able to sort everything out for you.

Posted 2 months ago

“from the very onset the team at sg petch have been brillient. i would urge any body looking for a car to pay them a visit . you will not be dissapointed.”

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(Sunderland) - Posted 2 months ago

SG Petch is rated 4.7 based on 5,234 reviews