SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just placed an order for a new car from SG Petch. This is my fourth experience with the dealership, but my first with the Kia part of the business. Andrew has been absolutely amazing in assisting me with the process of ordering my car. He has indeed gone above and beyond with his help, driving a car to my house to ensure I would be able to garage it without difficulty. He is an asset to SG Petch, and I have no hesitation in recommending him to friends and family.”

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(Darlington) - Posted 2 years ago

Thank you for your continued custom Marita and your kind words. We'll pass on your feedback to Andrew for you, he'll be thrilled.

Posted 2 years ago

“TONY from SG Petch Skippers Lane I have visited this garage over a few days and been lucky enough to be attended to by Tony He was knowledgeable friendly and understood my needs He remembered the things I’d requested and did his utmost to find the best vehicle which I am delighted to have purchased I would like to take this opportunity to thank Tony most sincerely for his help An absolute asset to Petch’s”

SG Petch 5 star review on 21st October 2022

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Posted 2 years ago

Hi Elaine, thank you for your custom and great feedback. We'll pass on your comments to Tony, he'll be thrilled. Love the colour of your new car by the way.

Posted 2 years ago

“Sales man, Guy Gibson was very friendly made us feel welcome and kept to if word on price and delivery of the car”

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(Darlington) - Posted 2 years ago

Hi, Thank you for your recommendation and taking the time to leave us some comments, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“Ordering was straight forward and the car arrived right on time. Chris in sales was helpful and conscientious Collection arrangements made us feel very special and wouldn't hesitate to go back to SG Petch”

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(York) - Posted 2 years ago

Hi Alan, Thanks for your review, it is great to hear you wouldn't hesitate to come back to us. We hope you have a great day and we look forward to see you again in the future.

Posted 2 years ago

“I received excellent friendly service from SG Petch Darlington. The staff were very knowledgeable and answered all my questions. My new car was delivered early and i am a very happy customer.”

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(Darlington) - Posted 2 years ago

Hi Andrew, Thank you for leaving us a review, we really like to have happy customers. We hope you have a nice day and we hope to see you again in the future.

Posted 2 years ago

“Great sales staff, very knowledgable”

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(Darlington) - Posted 2 years ago

Thank you for the 5-stars Ian we hope you have a great day.

Posted 2 years ago

“Sg Petch were very helpful when I purchaed my new car. Steve was amazing and made the process very easy.”

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(Durham) - Posted 2 years ago

Hi Jane, It is great to hear you had a positive buying experience. Thank you for taking the time to leave us a review, we really appreciate it. Have a great day.

Posted 2 years ago

“Fantastic service again from start to finish for the purchase of my new car”

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(Richmond) - Posted 2 years ago

Hi Cornelius, Thank you so much for taking the time to leave us a review. It is great to hear the service you received was fantastic from start to finish.

Posted 2 years ago

“Sales team very polite and well mannered to all customers and was a pleasure doing business with them and Roger went that extra mile”

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(Durham) - Posted 2 years ago

Hi Martin, It is great to hear that Roger went the extra mile for you, we do aim to please. Thank you for taking the time to leave a review, we really do appreciate it. We hope you have a great day.

Posted 2 years ago

“Gareth was very helpfull”

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(Middlesbrough) - Posted 2 years ago

Thank you for leaving us a review.

Posted 2 years ago

“I received excellent customer service,while at SG petch we t through everything I needed to know about the car I choose,And went through every part of the mobility scheme with me,and I was more than happy to take delivery of my new car,which I have enjoyed the use of ever since,I think I would be lost without it,”

SG Petch 5 star review on 17th October 2022

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(Durham) - Posted 2 years ago

Hi Geoffrey, We are pleased you were happy with the service you received. Thank you for leaving us a review and we hope you have a great day.

Posted 2 years ago

“Two of the best salesmen you would wish to meet Conner and Chris Durham Nissan branch .that good my sister's just bought a car from them do I have to say more check them out folks”

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(Durham) - Posted 2 years ago

HI Trevor, Thank you for taking the time to leave us a review. Its great to hear you were pleased with Connor and Chris, we will pass on your kind comments.

Posted 2 years ago

“Only thing that I wasn’t very happy with was the valeting of car it hadn’t been done very well, there was a fine dust all over the inside of the car and sticky labels all over these were because it was new but I would have thought they would have been removed when it was valeted.”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Gerald, Thank you for your review, we are sorry you were disappointed with the valet. If you want to discuss it further please contact us at https://www.sgpetch.co.uk/contact-us.

Posted 2 years ago

“very good and easy to deal with”

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(Durham) - Posted 2 years ago

Thank you for leaving us a review. We hope you have a great day.

Posted 2 years ago

“I purchased a 2022 KIA Sportage. Due to circumstances beyond my and Roy's, my sales consultant, it turned out to be more difficult than it should have been. The sale was eventually completed and I am delighted with my new Kia. This is my 4th KIA. Previously I owned two Sorrento's and an Optima and never had any problems with any of them. You do not need to sell me on Kia.”

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(Sunderland) - Posted 2 years ago

Hi Michael, It is great to hear you were delighted with your new car. Thank you for taking the time to leave us a review.

Posted 2 years ago

“Really good service from Gareth, helpful from start to finish”

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(Middlesbrough) - Posted 2 years ago

Thank you for leaving us a review, we hope you have a great day.

Posted 2 years ago

“Fabulous customer service and I bought because of Chris, he was excellent So happy with my car too.”

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(York) - Posted 2 years ago

Hi Diane, Thank you for leaving us a review it is great to hear your happy with your new car. Have a great day.

Posted 2 years ago

“excellent customer service from walking in the door the first time, to driving our car away.”

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(Sunderland) - Posted 2 years ago

Hi Denise, It is great you received an excellent customer service. Thank you for taking the time to leave a review.

Posted 2 years ago

“Thay are very helpful good communication have a lot of knowledge experience Thank you W.Johnson”

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(Middlesbrough) - Posted 2 years ago

Hi William, Thank you for your review, it is most appreciated. We hope you enjoy your car and we will look forward to seeing you again in the future.

Posted 2 years ago

“been coming to petch,s for years cannot fault them”

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(Durham) - Posted 2 years ago

Hi John, Thank you for your continued custom over the years and we really appreciate you taking the time to leave us a review. We hope you enjoy your new car.

Posted 2 years ago

SG Petch is rated 4.7 based on 5,209 reviews