SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,237 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,237 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 5th February 2025

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent service would recomend”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Colin, Thank you for taking the time to leave us a review, we really appreciate it. We hope you have a good day.

Posted 2 years ago

“I am very happy with the service that I received from SG Petch Sunderland. Everything went so smoothly with the purchase of my new vehicle. Thank you Nicky.”

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(Sunderland) - Posted 2 years ago

Thanks for leaving us a review, we hope you have a great day.

Posted 2 years ago

“Salespeople were very polite and courteous. Car itself is lovely to drive. I was kept informed by the Salespeople of when delivery was due, throughout the process.”

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(Durham) - Posted 2 years ago

Hi John, Thank you for leaving us a review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Friendly staff made you feel welcome”

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(Darlington) - Posted 2 years ago

Hi Rosemary, Thanks for your review, it is great to hear you enjoyed your experience with us. We hope you have a great day and you enjoy your new car.

Posted 2 years ago

“Fab customer service”

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(Durham) - Posted 2 years ago

Hi Diane, Thank you for your review, we really appreciate it. We hope you have a good day.

Posted 2 years ago

“The overall view of SG Petch is positive, with Ryan our salesman being fantastic in his information and assistance. After collecting the car on a dark evening and looking closer in the daylight it was slightly disappointing that the same attention to detail had not been given by the individuals that carried out a pre delivery inspection.”

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(Darlington) - Posted 2 years ago

Hi Anthony, Thanks for your review. We are sorry you weren't happy with the pre delivery inspection. If you would like to discuss it further please contact us at https://www.sgpetch.co.uk/contact-us.

Posted 2 years ago

“Was exllent service from start to finish”

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(Durham) - Posted 2 years ago

Hi Danielle, Thank you for taking the time to leave us a review, we really appreciate it. We hope you have a nice day.

Posted 2 years ago

“Very pleasant experience buying a car. Roger made the whole experience easy. Thank you”

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(Durham) - Posted 2 years ago

Hi Jillian, Thank you for leaving us a review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“The service was great and the sales assistant very knowledgeable and helpful. This is why year after year I stay with Mazda and sg petch.”

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(Darlington) - Posted 2 years ago

Hi Amanda, Thank you for your recommendation and continued custom, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Excellent service throughout my new car purchase. I would highly recommend this dealership.”

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(Sunderland) - Posted 2 years ago

Hi Gary, Thanks for taking time to leave a review. We hope you enjoy your new car and we hope to see you again in the future.

Posted 2 years ago

“Outstanding and exemplary service throughout. Charlotte and Dan were excellent and First class (Middlesbrough).”

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(South Bank) - Posted 2 years ago

Hi Fay, Thank you for your review it is great to hear you enjoyed your visit. We hope you enjoy the rest of your day.

Posted 2 years ago

“I got exactly the right car for my needs because of the help and knowledge of the staff.”

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(Durham) - Posted 2 years ago

Hi Robert, Thanks for taking time to leave a review. We hope you enjoy your new car and we hope to see you again in the future.

Posted 2 years ago

“Pleased to deal with an organisation which does not rely on "hard sell" techniques”

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(Durham) - Posted 2 years ago

Hi John, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 2 years ago

“We were looked after and received great assistance from Tony Hill, Tony made it so easy to upgrade my car which has become a great early Christmas present for me. Thank you, Tony.”

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(Middlesbrough) - Posted 2 years ago

Hi, Thanks for your review it is great to hear you had a positive experience and we hope you enjoy your early Christmas present.

Posted 2 years ago

“Very good experience buying my new car from SG Petch, Ryan kept us informed regarding the delivery of the vehicle. The car purchase went smoothly and I am very happy with my new Mazda 2, and I would recommend SG Petch.”

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(Darlington) - Posted 2 years ago

Hi Jane, Thanks for taking the time to leave us a review and your recommendation. We really do appreciate it and we hope you have a good day.

Posted 2 years ago

“S G Petch are a lovely bunch of people. I've just picked up my second motability car and they were straight forward, courteous and friendly. I can't fault the service.”

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(York) - Posted 2 years ago

Hi Chrissy, Thanks for your review. We are pleased you couldn't fault the service you receive, we hope you have a nice day.

Posted 2 years ago

“Excellent Mr Michael beck nothing a bother explained every thing so we could understand thank you.”

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(Sunderland) - Posted 2 years ago

Hi Robert, Thanks for your review, it is most appreciated. We hope you have a good day.

Posted 2 years ago

“Excellent customer service from the salesman, Ryan.”

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(Darlington) - Posted 2 years ago

Thanks for leaving us a review.

Posted 2 years ago

“Brilliant sales and service department, staff first class friendly and helpful nothing is too much trouble. My third car from them can highly recommend the Richmond Dealership.”

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(Richmond) - Posted 2 years ago

Hi Royland, Thank you for your review and your continued custom over the years. It is great to hear you received a first class service again. We hope you have a good day.

Posted 2 years ago

“It was time for my next Motability car and I contacted SG Petch and made an appointment. I am impressed with my Hyundai I20. It's very comfortable with many extras. The service at Petch was brilliant, Steve Payne was very helpful and efficient.”

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(Durham) - Posted 2 years ago

Hi Sylvia, Thank you for taking the time to leave us a review. We are pleased you are happy with the service you received. We hope you have a lovely day.

Posted 2 years ago

SG Petch is rated 4.7 based on 5,237 reviews