SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. The car was in prestine condition and the service from the SG Petch team was very good too. I will never buy a car from anywhere else.”

Helpful Report

(York) - Posted 5 years ago

“We bought a used Fiat 500 at SG Petch York a couple of weeks ago. The experience was excellent in every respect and our saleman, Dan, was ultra helpful and professional. The service we recieved at SG Petch was superior to any we have experinced while buying a car. Our last purchases were from Mini and Mercedes Benz and SG Petch far exceeded those dealerships, even though this was for a small cheap car with limited margin.”

Helpful Report

(York) - Posted 5 years ago

“Brilliant service from everyone here would definitely recommend”

Helpful Report

(Durham) - Posted 5 years ago

“Quality service always received from S G Petch Only issue was some rust patches on my car , resulting in two new doors being fitted During this time I was given a courtesy car”

Helpful Report

(Middlesbrough) - Posted 5 years ago

“I recently bought a brand new Mazda CX-5 from the Durham branch of SG Petch and had excellent service from start to finish. My sales advisor Victoria was very friendly, helpful and patient with me when I had additional questions or asked for clarification about aspects of the vehicle. She and her manager made a real effort to offer me a very competitive price on the car and a fair part-exchange value on my previous vehicle. I would happily recommend them to friends, family and colleagues who were considering purchasing a Mazda.”

Helpful Report

(Durham) - Posted 5 years ago

“Lovely car nice staff”

Helpful Report

(Durham) - Posted 5 years ago

“Amazing sales service, the two people taking care of me were excellent also a very good after sales service. Just perfect. Many thanks”

Helpful Report

(Durham) - Posted 5 years ago

“Second time i have delt with S.G.Petch pleased both times and impressed with Gary Maughan very good and helpfull salesman definatly promote S.G.Petch Well Done”

Helpful Report

(Middlesbrough) - Posted 5 years ago

“Excellent customer service and attention to the customer needs provided. Everything about the car and service plan was explained in great detail which made the whole purchase easy and enjoyable.”

Helpful Report

(Durham) - Posted 5 years ago

“FAIR, EASY TO DEAL WITH AND EXCELLENT COMMUNICATION.”

Helpful Report

(York) - Posted 5 years ago

“I've bought a lot of cars over the years and my experience dealing with Nick Nickleson at York was one of the easiest I have ever done , I Told him what I wanted he showed me the car ,he was knowledgeable ,courteous and didn't try to blind me with science or sell me something I didn't need or want . He is a good ambassador for both S.G.Petch and for Motability.”

Helpful Report

(York) - Posted 5 years ago

“Always been satisfied Good customer service”

Helpful Report

(Durham) - Posted 5 years ago

“Helpful, courteous,detailed and pleasant .”

Helpful Report

(Durham) - Posted 5 years ago

“Excellent service pleased with my new car.”

Helpful Report

(Darlington) - Posted 5 years ago

“Great customer service, Chris Dunwell our sales man was excellent listened to what we wanted and helped us get the best deal 10/10 miles”

Helpful Report

(Durham) - Posted 5 years ago

“From the moment I entered the dealership to taking ownership of the new kia it was just a great experience, excellent service and communication, friendly and helpful staff to assist with all my enquiries. I would highly recommend them to anyone and everyone, keep up the good work!”

Helpful Report

(York) - Posted 5 years ago

“Thank you to Mr A Copeland who made us welcome to look round your showroom and brought our car from Middlesbrough show room to let us look at it we were so happy with it and of course the way we were looked after thank you Mr W Ward”

Helpful Report

(Durham) - Posted 5 years ago

“From just looking for a car to buying a new car George Hope was helpful and patient helping me through the paper work.”

Helpful Report

(York) - Posted 5 years ago

“When looking for a new car we visited numerous dealerships in the Durham city area. There were two that gave us the best service and S.G. Petch was one. The Mazda sales person was welcoming (and not pushy), was able to answer all questions and nothing was a trouble. We really received personal attention. When our new vehicle did not arrive on time we were given a loan car at no cost and no restrictions. In short we received first class service.”

Helpful Report

(Durham) - Posted 5 years ago

“Very pleased with the service I received from the SG Petch team. From my first contact with Lewis and Chantelle to finishing the purchase of my car with Matthew was on the whole a stress free experience. Every member of the team were friendly and easy to get on with. Would have no hesitation in buying another vehicle in the future and gladly recommend the company.”

Helpful Report

(Durham) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews