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SG Petch Reviews

4.7 Rating 5,267 Reviews
95 %
of reviewers recommend SG Petch
4.7
Based on 5,267 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

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SG Petch 5 star review on 31st March 2025
Roberto Van Vlijmen
SG Petch 5 star review on 24th March 2025
Audrey THOMPSON
SG Petch 5 star review on 22nd March 2025
Wendy Tinkler
SG Petch 5 star review on 5th February 2025
Laura GRAHAM
SG Petch 5 star review on 4th November 2024
Stephen Kay
SG Petch 5 star review on 12th August 2024
Derek Watson
SG Petch 5 star review on 15th July 2024
Curtis Watson
176
Anonymous
Anonymous  // 01/01/2019
Very well looked after by the sales team and I was kept informed of the progress and delivery dates. The after sales has been excellent checking that everything was Ok with my new vehicle. I would certainly recommend SG Petch to friends and anyone thinking of purchasing a new car.
Helpful Report
(York) - Posted 2 months ago
Thank you very much for your fantastic 5-star review, Denise! We’re so pleased to hear that our sales team took great care of you and kept you informed throughout the process. It’s wonderful to know that the after-sales service has also met your expectations. Your recommendation means everything to us, and we can’t wait to welcome your friends and family to SG Petch in the future!
Posted 2 months ago
Great experience and lovely interaction. Would strongly recommend!
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(Darlington) - Posted 2 months ago
Thank you so much for your amazing 5-star review, Daniel! We're thrilled to hear that you had a great experience and enjoyed your interaction with us. Your recommendation is truly appreciated, and we can’t wait to welcome you back!
Posted 2 months ago
As a previous customer it was good to see the high standards being maintained, Tony ensured that everything went smoothly and was very helpful. I would have no hesitation in recommending your Middlesbrough branch once again.
Helpful Report
(Middlesbrough) - Posted 3 months ago
Thank you so much for your glowing 5-star review, Ian! We're delighted to know that you experienced our high standards firsthand, and that Tony was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back to our Middlesbrough branch in the future!
Posted 3 months ago
Excellent service, staff are very knowledgeable and friendly
Helpful Report
(Darlington) - Posted 3 months ago
Thank you so much for your wonderful 5-star review, Larah! We're thrilled to hear that you found our service excellent and our staff knowledgeable and friendly. Your kind words mean a lot to us! If you need any assistance in the future, please don’t hesitate to get in touch.
Posted 3 months ago
Nick was a massive help and and gave me all the information I needed to resolve changing my car without any hassle.
Helpful Report
(Sunderland) - Posted 3 months ago
Thank you so much for your fantastic 5-star review, Adam! We're delighted to hear that Nick was able to assist you and make the process of changing your car hassle-free. If you have any further questions or need assistance in the future, don’t hesitate to reach out!
Posted 3 months ago
Excellent service would definately recommend shoutout to Mark for sorting everything!
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(Middlesbrough) - Posted 3 months ago
Thank you so much for your fantastic 5-star review, Terence! We're thrilled to hear that you had an excellent service experience and that Mark was able to sort everything out for you.
Posted 3 months ago
from the very onset the team at sg petch have been brillient. i would urge any body looking for a car to pay them a visit . you will not be dissapointed.
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(Sunderland) - Posted 3 months ago
Dealt with Tony Hill for the second time, he goes all out to get the best deal and is a lovely man to deal with. Love our new car cheers Tony.
Helpful Report
(Middlesbrough) - Posted 3 months ago
Thank you so much for your fantastic 5-star review, Marion! We're delighted to hear that Tony provided you with such great service for the second time. It’s wonderful to know that you love your new car! If you need anything else or have any questions, don’t hesitate to reach out.
Posted 3 months ago
We have purchased five vehicles in an eight year period from SG Petch. The excellent service is always friendly, relaxed and professional. Good product, excellent service, great dealership, would highly recommend.
Helpful Report
(Durham) - Posted 3 months ago
Thank you so much for your amazing 5-star review! We're thrilled to hear that you’ve chosen SG Petch for your vehicle purchases over the years and that our service has consistently met your expectations. Your recommendation means the world to us! If you ever need anything, we're always here to assist you. Enjoy your vehicles!
Posted 3 months ago
Excellent, professional service as always !
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(Sunderland) - Posted 3 months ago
Thank you so much for your excellent 5-star review! We’re thrilled to hear that you received professional service as always. Your satisfaction is incredibly important to us, and we truly value your feedback. If you need anything in the future, we’re here to help!
Posted 3 months ago
I was really happy with the friendly service from Steve regarding my recent purchase. He was friendly and approachable and explained everything very well.
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(Middlesbrough) - Posted 3 months ago
Fantastic experience professional staff made my purchase a walk in the park
Helpful Report
(Middlesbrough) - Posted 3 months ago
Hi Graham, thank you for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience and found our staff to be professional. Making your purchase a walk in the park is what we aim for, and we truly appreciate your kind words. If you need anything else in the future, just let us know. Enjoy your new car!
Posted 3 months ago
We bought a Mazda 2 from Gareth the SG Petch salesman. This is the third Mazda that we have bought from Gareth . We go back to SG Petch and to Gareth because we always receive excellent pre-sale and post sale service . We never get the embellishment and mendacious hard-sell techniques that we've seen at other car sales operations - just honest, objective truthful information . An excellent experience
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(South Bank) - Posted 4 months ago
Made getting a new car easy and stress free
Helpful Report
(Darlington) - Posted 4 months ago
Hi Thomas, thank you for your fantastic 5-star review! We’re delighted to hear that we could make your experience of getting a new car easy and stress-free. Your satisfaction is our top priority, and we truly appreciate your kind feedback.
Posted 4 months ago
Shannon was really supportive and explained everything to us .
Helpful Report
(Darlington) - Posted 4 months ago
Hi Christine, thank you for your amazing 5-star review! We're so pleased to hear that Shannon was supportive and provided clear explanations for you. Your positive experience is what we strive for, and we truly appreciate your kind words. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new car!
Posted 4 months ago
love the car and aaron the salesman was excellent,2 little things though we were charged for £20 worth of fuel and it was empty, also im actually a garage owner and paintsprayer im a little unsure if the paintwork was treat as also charged but overall very happy
Helpful Report
(Durham) - Posted 4 months ago
Hi Nicola, thank you for your fantastic 5-star review! We're thrilled to hear that you love your car and that Aaron provided excellent service. We appreciate your feedback about the fuel and paintwork, and we'll certainly take your comments on board. It's great to know you're overall happy with your experience. If you have any further questions or need assistance, feel free to reach out. Enjoy your new car!
Posted 4 months ago
Very helpful and friendly staff, Barry guided us through the application for our first motability car. Many thanks
Helpful Report
(Sunderland) - Posted 4 months ago
Hi Steven, thank you for your wonderful 5-star review! We're so glad to hear that Barry was able to assist you with your first Motability car application. Your kind words about our helpful and friendly staff truly mean a lot to us. Enjoy your new car!
Posted 4 months ago
I had a really good experience with SG petch. Peter the salesman was definitely proactive in trying to resolve our issue with finding the right car at the right deal. Very pleased with the service
Helpful Report
(Durham) - Posted 4 months ago
Hi Julie, thank you so much for your fantastic 5-star review! We're delighted to hear that Peter was proactive in helping you find the right car and deal. Your positive feedback about our service truly means a lot to us. If you need any further assistance, we're always here to help. Enjoy your new car!
Posted 4 months ago
The service I received from SG Petch was very good. The handover went very smoothly and everything was signed, sealed and delivered in no time at all. We were given an overview of the gadgets and gizmos within the car by Ashton who was very friendly and made us feel at ease. The modern technology in the i10 is amazing. Thank you.
Helpful Report
(Durham) - Posted 4 months ago
Thank you for your wonderful 5-star review! We're delighted to hear that you had a smooth handover experience and appreciated Ashton’s friendly guidance with the car's technology. It's fantastic to know you're enjoying the amazing features of the i10. If you need anything else, just let us know.
Posted 4 months ago
Great service great deal very happy, love the car (i20)
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(Middlesbrough) - Posted 4 months ago
Hi Martin, Thank you for your amazing 5-star review! We're thrilled to hear that you're so happy with both the service and your new i20. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Enjoy your new ride!
Posted 4 months ago
SG Petch is rated 4.7 based on 5,267 reviews