SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing wrong with Petch but diappionted with my new KIA Niro I traded in a Two year old Niro. the latest car does not have electric wing mirrors and the latest car is driving my wife and I mad by the donging sound every time we pass a new speed milage sign or a school sign. crazy!!”

Helpful Report

(York) - Posted 3 months ago

Dear Geoffrey, Thank you so much for taking the time to give SG Petch a 5-star rating! We truly appreciate your positive feedback and are happy to hear that you had a great experience with us. We also want to apologise for any inconvenience or disappointment you may have experienced with your new KIA Niro. We appreciate you bringing these concerns to our attention. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Once again, thank you for your support and for choosing SG Petch.

Posted 3 months ago

“I have been impressed with the service provided in the past although there has been some changes in personnel in the 3 years I have been a customer”

Helpful Report

(South Bank) - Posted 3 months ago

Hi Denis, Thank you so much for your fantastic 4-star rating of SG Petch! We truly appreciate your support and your loyalty as our customer for the past three years. If there's anything else we can do to enhance your experience with us, please don't hesitate to let us know.

Posted 3 months ago

“Really lovely helpful staff, especially Ryan. Would highly recommend”

Helpful Report

(Darlington) - Posted 3 months ago

Hi Jeanette, Thank you so much for leaving us a 5-star rating for your experience at SG Petch! We truly appreciate it. It is great to hear that our staff, especially Ryan, were able to assist you in a helpful and friendly manner. Your recommendation means a lot to us, and we hope to serve you again in the future.

Posted 3 months ago

“wayne denton was so helpful when sorting out a new car,his knowledge of the product was just very good.”

Helpful Report

(York) - Posted 3 months ago

Hi Christopher, Thank you so much for your incredible 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We look forward to serving you again in the future.

Posted 3 months ago

“Excellent customer service in both sales and servicing departments.”

Helpful Report

(Durham) - Posted 3 months ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We greatly appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience with us. We look forward to assisting you with all your automotive needs in the future.

Posted 3 months ago

“Great garage Great customer service from Roy and the team”

Helpful Report

(Sunderland) - Posted 3 months ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your support and loyalty to our garage. We're thrilled to hear that you had a great experience with our team, especially Roy. We look forward to serving you again in the future.

Posted 3 months ago

“All the staff are very professional and friendly and explain everything clearly from servicing to reception to sales I would recommend SG Petch to purchase a car wholeheartedly”

Helpful Report

(Middlesbrough) - Posted 3 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your loyalty as our valued customer. It brings us immense joy to hear about your positive experience with our staff.

Posted 3 months ago

“Everybody that helped me buy my car was really helpful. Any questions were dealt with quickly and efficiently.”

Helpful Report

(South Bank) - Posted 3 months ago

“I had an issue with the service advisor Dominic M and his manner and would not want to have anything to do with him on any future visits”

Helpful Report

(Darlington) - Posted 3 months ago

“Ray the salesman at S G Petch could not have been more helpful.”

Helpful Report

(Durham) - Posted 3 months ago

“Amazing service, quick and easy, Daniel Court was a great salesman!”

Helpful Report

(Darlington) - Posted 3 months ago

Hi Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had an amazing experience with us. We look forward to serving you again in the future!

Posted 3 months ago

“Lovely staff and coffee !!”

Helpful Report

(Middlesbrough) - Posted 3 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 3 months ago

“Fast and efficient service”

Helpful Report

(Darlington) - Posted 3 months ago

Thank you so much for leaving us a wonderful 5-star rating! We truly appreciate your kind words and support for SG Petch. Once again, thank you for your amazing review. We look forward to serving you again in the future.

Posted 3 months ago

“Delighted with easy but professional and efficient way car purchase was dealt with. Nothing but praise way process conducted”

Helpful Report

(Durham) - Posted 3 months ago

Thank you so much for taking the time to rate SG Petch with five stars! We are absolutely thrilled to hear that you had a delightful experience with us. Your kind feedback regarding the easy, professional, and efficient manner in which your car purchase was handled is greatly appreciated. We look forward to serving you again in the future!

Posted 3 months ago

“I couldn't fault sg my only issue was the delivery time which I know is out of your hands but overall I am very happy with my purchase thanks.”

Helpful Report

(Sunderland) - Posted 3 months ago

Thank you so much for taking the time to rate SG Petch with 4 stars. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.

Posted 3 months ago

“I have completed a review 2 weeks ago however I will do it again”

Helpful Report

(York) - Posted 3 months ago

Thank you so much for your four-star rating of SG Petch! We truly appreciate your continued support and feedback. Once again, thank you for choosing SG Petch and for taking the time to share your thoughts. We look forward to serving you again soon!

Posted 3 months ago

“Good transaction.”

Helpful Report

(Middlesbrough) - Posted 3 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We really appreciate your kind words and are thrilled that you had such a positive experience with us. We hope to see you again in the future.

Posted 3 months ago

“Excellent customer service.”

Helpful Report

(York) - Posted 3 months ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 3 months ago

“Very helpful staff in Mazda sales department with special thanks to Peter McConnell and Charlie Tufton for their help and advice.”

Helpful Report

(Durham) - Posted 3 months ago

Thank you, Gordon, for the fantastic 5-star rating of SG Petch! We are thrilled to hear that you had such a positive experience with us. We appreciate your kind words, and we hope to have the opportunity to serve you again in the future. Thank you for choosing SG Petch!

Posted 3 months ago

“Would highly recommend SG Petch, great customer service from start to finish.”

Helpful Report

(Durham) - Posted 3 months ago

Dear Aaron,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Thank you once again for your fantastic rating and for being a valued customer.

Posted 3 months ago

SG Petch is rated 4.7 based on 5,209 reviews