SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,213 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,213 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have finally got my new car, after waiting 7 month as they couldn't get the colour I wanted. But I waited and it was worth the wait. Gary did everything possible to get me my car earlier but unfortunately it was out of his hands. It was down to the factory. However I love my car and glad I waited.”

SG Petch 5 star review on 16th October 2018

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(Middlesbrough) - Posted 6 years ago

“Excellent from start to finish with the purchase of my car, especially thanks to Ray Yates”

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Posted 6 years ago

“Once contact had been established with the dealership, the experience was overwhelmingly positive from start to finish. The staff were professional and friendly, worked hard to meet my requirements, provided comprehensive information at every stage and delivered what they said they would deliver promptly and on schedule. Excellent!”

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(Durham) - Posted 6 years ago

“Well just to say what amazing service we had at SG Petch, in particular thank you to Connor Burrell.”

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(Durham) - Posted 6 years ago

“Very happy and satisfied with all aspects of the purchase of the car and your staff were knowledgeable and helpful”

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(York) - Posted 6 years ago

“Friendly, knowledgeable and amazing people who really went the second mile to make sure we were taken care of.”

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(York) - Posted 6 years ago

“After 3 or 4 thoroughly disappointing interactions with various dealerships and individual car sales people - what had started out as an exciting pleasant experience, quickly nose-dived into almost torment dealing with utter dimwits intent on TRYING to pull the wool over my eyes. The worst example of this was borderline discriminatory. Needless to say, searching for a new car took a back seat for a few days as the wind had totally blown out of my sails. I'd had a reasonable short-list of cars I was very keen on. With one left, I thought, might as well give it a go. From the moment this guy answered the phone that day, until today when I picked my new car up, he has been a breath of fresh air. No flannel, no chat. Occasions where I preferred things move in a different direction, he didn't talk over me, or look all huffy, it whatever he could do to accommodate ME... THE CUSTOMER. I really DON'T blow smoke up peoples' bums for the sake of it. I'm... Mildly difficult to deal with I suppose...But he did not FLINCH ONCE. Even comparing people I have met in other lines of business over many years, his head still stands out above the crowd. His name is ROGER, ROGER CROZIER OF S. G. PETCH DURHAM. A cracking guy, who put the shine back on a thoroughly dulled experience for me. Go see him if you are thinking about a car...he won't let you down.”

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(Durham) - Posted 6 years ago

“Very pleased with my recent experience with SGPetch Darlington. Financial adviser and Andy Payne (SalesMan) were very friendly and helpful; Excellent customer service.”

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(Darlington) - Posted 6 years ago

“The whole car buying process was made easier by great friendly staff who know the product they are selling 100%. No pressure or hard selling. The whole process was efficient and i was kept up to date at all times.”

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(Durham) - Posted 6 years ago

“found them good for both Kia and Fiat had the car I wanted in stock with no long wait”

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(York) - Posted 6 years ago

“Bought my last three cars from SEAT SG Petch. Always get a great deal and excellent service. I love the small family feel of SG Petch as a whole and know I can buy with confidence from there too. Will be returning in the new year to upgrade my wife's car here too. Keep up the good work.”

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(Durham) - Posted 6 years ago

“Friendly, curtious and looked after very well. Salesman, polite, friendly and very helpful.”

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(Darlington) - Posted 6 years ago

“Extremely good service especially Gareth, our salesman who could not have been better. Very satisfied with the service. I would certainly recomend them to everyone.”

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(Middlesbrough) - Posted 6 years ago

“Very helpful and good service”

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(Durham) - Posted 6 years ago

“The service I received was seconds to none. I must complement SGPerch on the on the way Mr Chris Pillips felt with me all through my getting my new Nissan Seahawk was excellent and is a credit to the company.”

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(Durham) - Posted 6 years ago

“Excellent service thanks again Oliver White”

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(Richmond) - Posted 6 years ago

“I was very happy with the service I received.”

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(Darlington) - Posted 6 years ago

“Why would you go anywhere else, Simply the best cars and customer service. Extreme thanks to Josh, a great asset to the dealership. From enquiry to a test drive and a personal drive to see if the car fitted in my garage, nothing was an issue with him. Love my purchase.”

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(Middlesbrough) - Posted 6 years ago

“Professional attitude,no pressure Very good.”

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(Middlesbrough) - Posted 6 years ago

“Staff very helpful and friendly. Explained the car in detail and the best deal to suit my requirements.”

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(Darlington) - Posted 6 years ago

SG Petch is rated 4.7 based on 5,213 reviews