SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sales person both my wife and I saw was Abby Richardson, who couldn’t have been more helpful and professional. My car was put in part ex for a new Tuscon and the transaction went through seamlessly.”

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(Middlesbrough) - Posted 3 years ago

That is great to hear Stuart, Thanks for leaving us a review.

Posted 3 years ago

“Had a car we wanted at the right price. Negotiated a fair trade in price for ours and agreed a good finance package. Smooth transaction, nice people to deal with. Very happy.”

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(Sunderland) - Posted 3 years ago

That is great to hear Lorraine, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Good service”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review Jennifer.

Posted 3 years ago

“All worked very well, from part-ex to purchase.”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“delivered on time would recomend”

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Posted 3 years ago

Thanks for leaving us a review John.

Posted 3 years ago

“Rang Ryan at SG Petch to buy a new car. Ryan was really helpful, he explained everything in terms I understood and he kept me up to date with the progress of the purchase. Nothing was too much trouble. When I collected the car, Ryan was very professional and courteous. It was a pleasure to do business with you.”

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Posted 3 years ago

Hi Lisa, Thanks for taking the time to leave us a review. We will pass your comments onto Ryan.

Posted 3 years ago

“A fast & efficient service”

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Posted 3 years ago

Thanks for leaving us a review Raymond.

Posted 3 years ago

“The overall experience of buying a van has been completely hassle free. The salesman Glyn went above and beyond to answer all of my questions and still is even after the sale has completed. I was informed of every stage in the buying process i.e. going into stage 12 etc., in the process, now in 30 (almost complete yay). Nothing has been a problem for him, always friendly, approachable and kept me updated all the time. Would highly recommend going to Glyn for information and advice regarding a vehicle.”

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(Darlington) - Posted 3 years ago

Hi Norma, That is great to hear! Thanks for taking the time to leave us a review.

Posted 3 years ago

“Excellent service and communication from Glyn Hewitt”

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(Darlington) - Posted 3 years ago

Thanks for your review Mark.

Posted 3 years ago

“Very helpful and efficient in all my transaction. A fair deal all round.”

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(York) - Posted 3 years ago

That is great to hear Pamala, thanks for your review.

Posted 3 years ago

“Another satisfied , member of our family. Sg petch . Thanks again.”

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(South Bank) - Posted 3 years ago

That is great to hear Diane, we are happy we could help.

Posted 3 years ago

“Can’t recommend Roger, the Mazda sales executive highly enough. Very patient and dealt with things with a great attitude. I’d like to think that behind the face covering he had a smile on his face when he handed the car over”

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(Durham) - Posted 3 years ago

Thanks for your review Mark, we are happy we could help. We hope you enjoy your new car.

Posted 3 years ago

“We as a family have bought at least six vehicles from the garage over the last few years. We have always dealt with the same salesman and actively seek him out on each occasion. We have always been happy with the vehicles,the staff,the service we receive and the garage in general. Our recent purchase put a little dampener on the previous feelings. We attended a couple of weeks after they reopened with an open mind as to the make and model ofvehicle we wanted. We test drove a number before I settled on a newish i10, all was fine and we agreed to collect it the following week. When we returned we expected the vehicle to be ready to take away, it wasn’,t on the forecourt. Eventually it came but a big chip and crack in the centre of the windscreen hadn,t been noticed. Two small rub marks on the bumpers to be touched up were still “wet”. We were told the windscreen damage would be an advisory note on a mot test and that if we fixed it on our insurance the excess would be reimbursed. To be fair we were given the option to forget about the purchase but I really liked the car. The damage was fixed at no cost to ourselves and I now have the car I wanted. But I was a little disappointed by the experience,not to the usual standard.”

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(Middlesbrough) - Posted 3 years ago

We are sorry to hear you where disappointed Angela. Thanks for your honest review and continued custom, your comments have been sent to the branch.

Posted 3 years ago

“I dealy with Glyn from start to finish, the service provided has been very good, every question answered any issue sorted. Very good service supplied”

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(Darlington) - Posted 3 years ago

Thank you for taking the time to leave us a review Christopher.

Posted 3 years ago

“Can’t say enough good things about this dealership. Communications, people, value for money and overall customer experience were excellent. Their Jeep specialist, Nick, was a star. He made sure we knew everything there was to know about our Jeep - which included ensuring that the test drive was robust enough to satisfy the practical, in use, questions.”

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(York) - Posted 3 years ago

That is great to hear Peter. Thanks for leaving us a review and we hope you enjoy your stunning new Jeep Compass.

Posted 3 years ago

“I just purchased my 7th car from SG Petch in York. I cannot fault them in any way. The salesman James was absolutely on the ball and covered any queries quickly and with a smile. As ever the deal to change was excellent and I was very happy with it. In fact, they sometimes make me wonder why some people choose to criticise a main dealer. I am now delighted wiht my 7th purchase of an ex demo MHEV Sportage. .”

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(York) - Posted 3 years ago

That is great to hear James. Thanks for leaving us a review and your continued custom.

Posted 3 years ago

“Very good car sales service with no added pressure.”

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(South Bank) - Posted 3 years ago

Thanks for leaving us a review John.

Posted 3 years ago

“Excellent service provided by Neil and Chris from my first contat right until my car was delivered. Couldn't have been better.”

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(Sunderland) - Posted 3 years ago

Thanks for leaving us a review David.

Posted 3 years ago

“Unbelievable service. My wife and I couldn’t ask for any more. Warm and welcoming. Ricky and Wayne were exceptional at their job.”

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(York) - Posted 3 years ago

That is brilliant to hear Peter. Thanks for leaving us a review and we hope you enjoy your stunning new car.

Posted 3 years ago

“The staff are very friendly and helpful.”

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(Sunderland) - Posted 3 years ago

That is lovely to hear Paul. Thank you for taking the time to leave us a review.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,209 reviews