SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice easy process no stress staff very helpful”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you so much, Tom, for your 5-star rating of SG Petch! We truly appreciate your kind words regarding our nice, easy process with no stress staff that are very helpful. We hope to see you again in the future.

Posted 1 year ago

“Wonderful service from start to finish. Roger at SG Petch Durham was so helpful & understanding of the needs I had regarding the Motability vehicle for my disabled son. I was so grateful & so happy with the new car. 10 out of 10 for Customer service.”

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(Durham) - Posted 1 year ago

Hi Judith, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy your new car and we look forward to seeing you again in the future.

Posted 1 year ago

“Great Service staff Excellent”

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(Middlesbrough) - Posted 1 year ago

Hi Maureen, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 1 year ago

“Helpful and friendly staff. Clean and smart showroom”

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(Durham) - Posted 1 year ago

Hi Patricia, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 1 year ago

“the service was very good the young man we dealt with was excellent we only came to have a look and he showed us eveything about the car so we bought it and i would like to just say thank you for all your help .”

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(Middlesbrough) - Posted 1 year ago

Hi June, Thank you for taking the time to leave us a review, it is great to hear you had a excellent experience with us. We hope you have a great day.

Posted 1 year ago

“Dealt with efficiently and courteously, a pleasant experience. All staff were friendly even when we contacted the firm via the switchboard.”

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(Durham) - Posted 1 year ago

Hi Peter, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 1 year ago

“The service and friendliness of the staff is second to none. They go out of their way to help and advise regarding all options open to you to buy a car. The premises are clean open and comfortable. This level of service is ongoing and continues throughout your dealings with them. They are always there to help and advise.”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Hi Brenda, Thanks for your review and your kind comments, it is great to hear you are happy with the service you receive from the branch. We hope you have a great day and we will look forward to seeing you again in the future.

Posted 1 year ago

“We are really happy with the service at SG Petch, we got our car so quickly in comparison to what other manufacturers were estimating, and Mark was great and kept us informed at all times. Couldn't be happier with our new car!”

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(Middlesbrough) - Posted 1 year ago

Hi Jennifer, It is great to heat that Mark kept you updated. Thank you for taking the time to leave us a review, we really appreciate it.

Posted 1 year ago

“Excellent customer service very friendly and helpful staff could not fault female and would recommend them to anyone”

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(Durham) - Posted 1 year ago

Hi Elizabeth, It is great to hear you received an excellent customer service. Thank you for your review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 1 year ago

“the service i received from Craig was excellent very polite and sg petch very good”

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(South Bank) - Posted 1 year ago

Hi Mark, Thank you for leaving us a 5-star review, we really appreciate it

Posted 1 year ago

“Steve was very knowledgeable and helpful. He did everything he said he would when he said he would. Would recommend SG Petch to anyone”

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(Durham) - Posted 1 year ago

Hi Katie, Thank you for leaving us a 5-star review, we really appreciate it.

Posted 1 year ago

“Phenomenal service.”

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(Durham) - Posted 1 year ago

Hi Julie, Thank you for leaving us a 5-star review, we are pleased you had an phenomenal service. We hope you enjoy the rest of your day.

Posted 1 year ago

“I would recommend buying a car from S.G. Petch Mazda Middlesborough. From first setting foot in the showroom to picking up my new car the whole experience was friendly & professional. The deal I was offered was very close to what I was hoping for, too close to refuse. The little "extras" I was presented with when I picked the car up were a nice touch, especially the box of brownies, some of the best I've tasted.”

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(South Bank) - Posted 1 year ago

Hi Robert, Thank you for taking the time to leave us a review, it is great to hear you had a friendly and professional service. We hope to see you again in the future.

Posted 1 year ago

“Used SG Petch for all of my cars and never had a bad experience. Got my latest car so quick and had updates along the way. Anth was a great help with any questions I had.”

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(Darlington) - Posted 1 year ago

Hi, Thank you for your review and your continued custom over the years, we really appreciate it. We hope you have a great day and we hope to see you again soon.

Posted 1 year ago

“SG Petch are a local reliable car trader that I have ordered from before. They kept in touch with me throughout a lengthy order process which helped to ease my mind.”

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(Middlesbrough) - Posted 1 year ago

Hi Heather, It is great to hear you had a positive experience. Thanks for taking the time to leave us a review we really appreciate it.

Posted 1 year ago

“Liam was extremely helpful in the purchase of my new contract hire car, he went above and beyond to assist me overcoming the obstacles we encountered”

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(South Bank) - Posted 1 year ago

Hi Sarah, It is great to hear you had a positive experience with Liam. Thanks for taking the time to leave a review we really appreciate it.

Posted 1 year ago

“They were outstanding. Nothing was too much trouble. Cannot thank Max enough for all his hard work. Brilliant!!”

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(Middlesbrough) - Posted 1 year ago

Hi Jill, Thanks for your review, we really appreciate it. We hope you have a great day.

Posted 1 year ago

“Excellent customer service and staff very helpful”

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(Darlington) - Posted 1 year ago

Hi Karran, Thank you for your review, it is great to hear you received an excellent customer service. We hope you have a great day.

Posted 1 year ago

“Excellent service from a personal yet professional company”

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(Durham) - Posted 1 year ago

Hi Lynn, Thank you for your review, we really appreciate it.

Posted 1 year ago

“If there was an excellent star I would have picked that Wonderful experience from ordering the kona n line to delivery Max handed the car over and his knowledge of the car was second to none Was an absolute pleasure dealing with S G Petch thank you”

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(Middlesbrough) - Posted 1 year ago

Hi Arthur, Thank you for your review, we really appreciate it. It is great to hear you enjoyed your buying experience with us. We hope you enjoy the rest of your day and we will look forward to seeing you again in the future.

Posted 1 year ago

SG Petch is rated 4.7 based on 5,187 reviews