SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,212 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,212 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matthew Newell is a credit to your company, he was very helpful and friendly a pleasure to deal with.”

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(Durham) - Posted 5 years ago

“Easy to deal with delivery as agreed”

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(Darlington) - Posted 5 years ago

“I bought a new Fiat at SG Petch Darlington. The salesman Mike and his manager were extremely helpful and I was kept updated throughout the process, even sending me a video of my car coming off the transporter. I am very pleased with my new car and it was a pleasure to deal with them. Highly recommended.”

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(Darlington) - Posted 5 years ago

“Excellent, from me looking around the show room - until I drove away with my new car.”

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(Durham) - Posted 5 years ago

“Lewis Baird legend!!”

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(Durham) - Posted 5 years ago

“Fantastic service from SG Petch Durham. Ray Yates was great, he made it a very enjoyable experience and always kept in touch throughout the process (even on his day off!) Thank you again Ray!”

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Posted 5 years ago

“Dave rose worked on my behalf and couldn’t fault the service one bit defo recommend to anyone looking for a new car thanks again”

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(Durham) - Posted 5 years ago

“Just bought my third Fiat from SG Petch. The second time that Salesman Kevin made sure the process all ran smoothly. Really pleased with my new motor will be back in a few years for the next one.”

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Posted 5 years ago

“Un-believable and outstanding sales and after sales service. Purchased a Hyundai Tucson in April, had a problem with radio which is controlled through Ipad contacted Alan in service department who after discussion with Richard sales manager, phoned me to inform me that they had found a new car of same specification and they had ordered it to replace the one I had purchased at no cost to myself. With-in a week I had collected new vehicle which they also fuelled. Un-believable would highly recommend them after such a positive and overwhelming gesture on they behalf did not expect or ask for such a positive outcome. All of which was initiated by Alan and Richard of SG Petch.”

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Posted 5 years ago

“Thomas was super helpful and friendly with such a professional manner. He has a wide range of car knowledge which was Mini Countryman.”

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(York) - Posted 5 years ago

“Top class excellent service from Ray Yates at SG Petch Durham Branch. Not the normal “sales patter”. Picked up 3 19 plates for myself and family. If your looking for good deals and no hassle salesmen then would definitely recommend SG Petch DURHAM. Thank you.”

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Posted 5 years ago

“Dealt with Ryan at Darlington branch after being let down by another dealership, he was really helpful and his customer service was exceptional, thanks again Ryan and enjoying the new car.”

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Posted 5 years ago

“We had a really bad experience with another dealer when ordering our Motability car, we dealt with Ryan at the Darlington branch who was really helpful and saved us money when ordering the new car and it arrived before the date, couldn't have asked better customer service and are enjoying our new car, thanks again Ryan.”

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Posted 5 years ago

“Great service very happy thanks”

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Posted 5 years ago

“Great service, very happy thanks :)”

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Posted 5 years ago

“Great 5* service from Adam, Matthew and Chelsey from start to finish. Repeatable customer with another excellent deal and speedy delivery of brand new car.”

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Posted 5 years ago

“Indie that sold the car to us was very helpful, approachable and friendly. Not the usual ‘car salesman’ we often try to avoid! He threw in a couple of extras for us and kept us well informed on progress of repairs and when we could collect. He made the process very easy and un-stressful.”

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(Middlesbrough) - Posted 5 years ago

“Very friendly .excellent salesman”

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(Durham) - Posted 5 years ago

“Josh was fantastic throughout the whole process”

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(Middlesbrough) - Posted 5 years ago

“The service I received from the sales man was outstanding. He went out of his way to help me as I have a husband who has Dementia and was finding it very hard to get him in and out of the Honda Jazz that I had and the Kia Stonic is perfect. The sales man Reg Thompson was very helpful when it came to me asking questions. I would recommend anyone to go to him if they wanted to change their car.”

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(York) - Posted 5 years ago

SG Petch is rated 4.7 based on 5,212 reviews