SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've purchased 4 cars from SG Petch Durham now and the service received has been excellent.”

Helpful Report

(Durham) - Posted 3 years ago

Hi Richard, That is great to hear! Thanks for leaving a review and your continued custom.

Posted 3 years ago

“Friendly staff, always there to help.”

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(York) - Posted 3 years ago

Hi Michael, Thanks for your review.

Posted 3 years ago

“So far so good . My car was sold with a one year warranty so it remains to be seen how good their support is . Everything was very quick and extras not explained very well but I take some responsibility for that too .”

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(Durham) - Posted 3 years ago

Thanks for leaving us a review 😊

Posted 3 years ago

“I really want to say how fantastic Ricky Doughty was who sold us our car. We only literally went for a quick look late on a Monday evening but ended up buying a car that night. He was so helpful , friendly and genuine. For that reason I would definitely recommend SG Petch and hopefully my review for Ricky can be passed on to management as you have a wonderful staff member there. Thanks again Rach & David”

Helpful Report

(York) - Posted 3 years ago

Hi David, Thanks for your kind words, your review has been sent to the manager. Thanks for taking the time to leave a review.

Posted 3 years ago

“We have dealt with this company for many years and have always been impressed with their help and knowledge carried out in a pleasant manner.”

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(Richmond) - Posted 3 years ago

Hi Jonathan, Thanks for leaving us a review.

Posted 3 years ago

“Love my new car purchased from you.First class service from start to finish from Gareth.Thankyou.”

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(Middlesbrough) - Posted 3 years ago

Hi Catherine, That is great to hear. Thanks for leaving us a review.

Posted 3 years ago

“Excellent very pleased with the way thay looks after me sorting the car for me and showing me how to go on with the controls in the car kindest regards to all stay safe from Brian kestrel haulage UK please check out my channel thank you again kindest regards”

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(Darlington) - Posted 3 years ago

Hi Brian, Thanks for leaving us a review.

Posted 3 years ago

“Excellent service from Rob and the staff. Pleasant surroundings. Well informed about the product. Would recommend to anyone.”

Helpful Report

(Durham) - Posted 3 years ago

Hi Stephen, Thanks for taking the time to leave us a review and we hope you enjoy your new car.

Posted 3 years ago

“I was very pleased with my purchase, also how easy it was made. Rob made the whole process easy, which I appreciated”

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(Durham) - Posted 3 years ago

Thanks for leaving a review Joe.

Posted 3 years ago

“Friendly and helpful staff”

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(Middlesbrough) - Posted 3 years ago

Thanks for your review Keith.

Posted 3 years ago

“I have now purchased four new cars from SG Petch and rate my recent experience as the best yet. Excellent and professional service from Ross McCann from beginning to end. Highly satisfied and extremely happy with my new car.”

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(Darlington) - Posted 3 years ago

Hi Joyce, That is brilliant to hear. Thanks for leaving us a review.

Posted 3 years ago

“The service once again from the guys at Petch Nissan was excellent. There was a small delay in the delivery but this was beyond the control of the dealer and we were kept up to date throughout. The car (Qashqai) is incredible and a step ahead of the last model. Thanks once again to the team at Petch Nissan for a smooth transaction. We would certainly recommend Petch Nissan to anybody considering changing their car.”

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(Durham) - Posted 3 years ago

Hi Jon, That is great to hear. Thank you for taking the time to leave a review.

Posted 3 years ago

“It was an absolute joy to purchase my new car from SG Petch. Friendly, professional and willing to respond to what I needed and wanted from a new car, rather than what a dealership wanted from the transaction. I would and most likely will, continue to use SG Petch in the future.”

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(South Bank) - Posted 3 years ago

That is great to hear. Thanks for leaving a review.

Posted 3 years ago

“Good respectful transparent buy . Salesman was professional. The process was easy and pain free. Unlike some garages ! I would go back.”

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(Darlington) - Posted 3 years ago

Hi Barry, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 3 years ago

“Dealt with SG Petch for many years always found them very helpful, friendly, fair and I personally after more than 50 years will not be going anywhere else.”

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(Middlesbrough) - Posted 3 years ago

That is great to hear. Thanks for taking the time to leave us a review and for your continued custom.

Posted 3 years ago

“Courteous Battery not charged up Not much explanation about the technology”

Helpful Report

(Richmond) - Posted 3 years ago

Hi Paul, Thanks for your review. We are sorry about the battery charge and if you would like anymore information in regards to the technology please contact us at https://www.sgpetch.co.uk/contact-us

Posted 3 years ago

“Excellent customer service and after care from SG Petch. Would highly recommend to anyone after a new car.”

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(Durham) - Posted 3 years ago

That is great to hear. Thanks for leaving us a review Aaron.

Posted 3 years ago

“Very happy with the service provided by Mark throughout the purchase of my new vehicle. Updated me constantly while waiting for delivering of the car and nothing was too much to ask him to do. Really happy with my new car and the service I received. Would recommend speaking to Mark if you are looking for a fantastic service with 0 sales push.”

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(Middlesbrough) - Posted 3 years ago

That is great to hear David. Thanks for leaving us a review.

Posted 3 years ago

“Salesperson Steve Kennedy was fab,showed me every button on the car,set up my phone,inputted my destination,even had my private plates in the boot on collection of the car,nothing was the bother no pressure hassle free and smooth,definately deal with this dealership again,dont retire too soon Steve, sg petch need you,top guy,good luck and many thanks.”

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Posted 3 years ago

Hi Denis, Thanks for taking the time to leave a review and we'll pass your kind words onto Steve.

Posted 3 years ago

“Excellent service and very helpful love our new car thank you Chris for all your help choosing a car to suit our needs would recommend This dealership staff without hesitation !”

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(Sunderland) - Posted 3 years ago

Hi June, Thanks for leaving us a review.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,209 reviews