SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, understanding requests and customer budget to get the right car at the right price that suits both parties. Good communication and helpful.”

Helpful Report

(Durham) - Posted 4 years ago

Hi Stephen, Thank you for leaving us a review.

Posted 4 years ago

“Went to look at Fiat 500 for my daughter.. Andy the sales man in the showroom was very approachable and knowledgeable on the cars.. Nothing was a problem he was very helpful and instead of purchasing a second hand we ended up with a brand new one thanks to the deal from him..”

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(Middlesbrough) - Posted 4 years ago

Thank you Sharon for taking the time to leave us a review.

Posted 4 years ago

“Excellent service from start to finish from Carl.”

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(Durham) - Posted 4 years ago

Hi Dawn, Thank you for taking the time to leave a review.

Posted 4 years ago

“I have used SG Petch for a number of years now. I have always found them very helpful. As I live quite a long way from Darlington, and not able to walk around the shops (I don't like shopping anyway) it is very useful to be able to wait while my vehicle is being serviced. All the staff are helpful, friendly and willing to help.”

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(Darlington) - Posted 4 years ago

Hi Judith, Thank you for your review and your repeated custom

Posted 4 years ago

“The process from start to finish was a good experience. Different purchase options were explored to get me the best deal. Communication was good throughout and delivery was on time. I intend be a repeat customer of SG Petch.”

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(Durham) - Posted 4 years ago

Hi Sarah, Thank you for your review and we hope you enjoy your new car.

Posted 4 years ago

“The whole experience was very good and smooth, thanks chiefly to Steven Pullen. Sadly he wasn't at work when we physically took ownership of the car, and there was additional insurance we were supposed to be taking out, but nobody ever contacted us over that.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi Shaun, Thanks for your review. We are sorry to hear about nobody contacted you in regards to the insurance, we will pass your comments onto the branch.

Posted 4 years ago

“Excellent service and were very helpful.”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“EXCELLANT AS USUAL”

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(York) - Posted 4 years ago

Thanks for leaving us a review Allan.

Posted 4 years ago

“Im extremely happy with my Fiat Tipo Street and the service i received from your Chris Boyce,he went the extra mile literally to make my purchase as easy as possible. Many thanks it will be a recommend from me to anyone who is in the market for a new or used car. Kind Regards Andy”

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(York) - Posted 4 years ago

Thank you Andrew for leaving us a review.

Posted 4 years ago

“Very efficient. At a difficult time they made everything so easy and Antony was very easy to get on with and very helpful”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review Benjamin.

Posted 4 years ago

“Many thanks to Guy Gibson and the whole team as always. This is my 7th Mazda 6 in arow and all from Darlington. Keep up the good work guys! Jon Towler”

Helpful Report

(Darlington) - Posted 4 years ago

Thank you for your continued custom Jonathan and taking the time to leave us a review. We hope you enjoy your new car.

Posted 4 years ago

“Excellent service, felt at ease the whole process, very quick and efficient, will recommend to anyone. Both Ross and Alan were excellent”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review Sarah and we hope you enjoy your new car.

Posted 4 years ago

“My second mazda from sg petch very friendly, helpful and professional company wouldn't go anywhere else.”

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(Durham) - Posted 4 years ago

Thank you for your continued custom Joan and taking the time to leave us a review.

Posted 4 years ago

“Excellent customer service from the guys at SG Petch. Kept me updated throughout and made the whole process of buying easy.”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“Friendly sales team.”

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(South Bank) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“The staff were extremely helpful and very friendly. they walked me through the purchase step by step, explaining everything in simple terms along the way. they were very professional and knowledgeable, a pleasure to do business with. Thank You.”

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(Durham) - Posted 4 years ago

Thank you for your kind words Brian and taking the time to leave us a review.

Posted 4 years ago

“We received fantastic service from Ryan Robertson in your Darlington branch with our latest purchase of a new Mazda . He is friendly honest and helpful throughout the process with added humour from Alan the money man . Would recommend to friends .”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review Stuart.

Posted 4 years ago

“Excellent sales staff friendly and very helpful.”

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(Darlington) - Posted 4 years ago

Hi Andrew, Thank you for leaving us a review.

Posted 4 years ago

“Have used SG Petch for servicing of our Santa Fe for many years without any problem.Decided to buy newer model . Andrew the salesman was excellent. Sourced a great car at a good price with no messing about . Happy to continue using them Hope the business thrives after this difficult time with Corona pandemic .”

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(Middlesbrough) - Posted 4 years ago

Thank you for your kind words Timothy and taking the time to leave us a review.

Posted 4 years ago

“Very good service and l would like to make particular mention of Andy Payne of your Darlington branch who was particularly helpful”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review Bruce.

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews