SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a deal off the manger in Richmond but his sales team need to work on their cheesy patter. Had to take the car back to Durham!! Wow never again.”

Helpful Report

(Audi) - Posted 4 years ago

Thanks for your review.

Posted 4 years ago

“Excellent customer service , the sales team were professional, and thorough, the end result was a very satisfied customer.”

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(Darlington) - Posted 4 years ago

Thank you Pauline for taking the time to leave a review.

Posted 4 years ago

“Well organised. Everything went through without any problems. Even phoned the next day to make sure I got home alright. Good personnel service.”

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(York) - Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Polite and efficient.”

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(Darlington) - Posted 4 years ago

Thank you for your review Sheila

Posted 4 years ago

“Friendly and informal atmosphere in the dealership, have gone there for many years and have received excellent service from the team there.”

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(Middlesbrough) - Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Very professional company and staff,with special mention of Alan C. at Durham,who dealt with our initial enquiries and consequent purchase of a Mazda 3 with patience and honesty.This was our third successive vehicle bought from SG Petch and we have always had exceptional service.We always make this our first port of call.......why go anywhere else?.”

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(Durham) - Posted 4 years ago

Thank you James for your kind words and taking the time to leave us a review.

Posted 4 years ago

“Absolutely brilliant service Lewis Baird was fantastic! went above and beyond to help me before and after I collected the car. Will definitely use sg petch again in the future I've also recommended this company to friends and family.”

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(Durham) - Posted 4 years ago

Thanks for your kind words and taking the time to leave a review Joanna.

Posted 4 years ago

“I have used S G Petch several times now and always pleased with the service they supply in all departments, staff very helpful.”

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(Middlesbrough) - Posted 4 years ago

Thank you Stephen for leaving us a review.

Posted 4 years ago

“Great friendly service provided by all.”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“They was 10 outta 10”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review Gary.

Posted 4 years ago

“As a new driver I felt incredibly nervous about looking for a car. Martin at SG Perch in York was very helpful, he helped me understand what I wanted from a car and the pros and cons. He never pressured me and now I have a fantastic second hand car that I am thrilled with! I can't recommend SG Petch in York highly enough.”

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(York) - Posted 4 years ago

Thanks for taking the time to leave a review Emma, we hope you enjoy your new car.

Posted 4 years ago

“Great easy purchase of my Nissan, Sales adviser has been great even in contact on his days off. Since my purchase of a new Nissan I have returned to the dealer for other services and found Nissan at Durham to be a great help. I hope to deal with Nissan Durham in the future.”

SG Petch 5 star review on 2nd March 2020

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(Durham) - Posted 4 years ago

Thank you David for your kind words and taking the time to leave a review.

Posted 4 years ago

“Ricky in Sales was excellent to deal with, nothing was too much trouble.”

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(York) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“Helpful and professional from start to finish”

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(Middlesbrough) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Had a very pleasant experience last week when buying my car. Ray dealt with the whole thing from start to finish. On his day off he even got a colleague to call to finalise things before I travelled down from Scotland the next day. Would definitely recommend SG Petch to anyone and will use them again in the future.”

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Posted 4 years ago

Thank you Leanne for your kind words and taking the time to leave a review.

Posted 4 years ago

“Excellent service from start to finish”

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(Middlesbrough) - Posted 4 years ago

Thank you for your review Susan.

Posted 4 years ago

“I would recommend SG Perch in Darlington.”

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(Darlington) - Posted 4 years ago

Thank you for leaving a review.

Posted 4 years ago

“Roger was very personable and helped to make the whole buying experience very enjoyable. Car purchased was a nearly new Mazda CX-5 plate no NX19 DJD”

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(Durham) - Posted 4 years ago

Thanks for taking the time to leave a review Martin, we hope you enjoy your new car.

Posted 4 years ago

“Received very good advice staff very pleasant and helpful.”

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(Durham) - Posted 4 years ago

Thank you for leaving a review Doris.

Posted 4 years ago

“Purchased a Hyundai Kona Iron Man limited edition just over two weeks ago. After taking the car home we found two blatant faults with the paint work. Can’t believe this was not picked up prior to leaving the factory or showroom. Totally disgusted. Just back from 2 week holiday therefore fault not rectified yet.”

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(Durham) - Posted 4 years ago

We are really sorry to here this Pauline your comments have been sent to the Branch Manager.

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews