SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As previously, Daniel was a great help in assisting us to downsize to a slightly smaller car but an upgrade on my previous purchase. He looked after us very well and we got the usual high standard of service we expect from SG Petch.”

Helpful Report

(South Bank) - Posted 3 months ago

Dear Derek, Thank you so much for giving SG Petch a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that your experience with us was nothing short of exceptional.

Posted 3 months ago

“Excellent service. Very friendly. Tea and coffee making facilities and crayons and paper for the kids to draw.”

Helpful Report

(Middlesbrough) - Posted 3 months ago

Hi Aimee, thank you so much for your 5-star rating of our dealership. Thank you for choosing SG Petch and for your wonderful review. We look forward to seeing you and your family again in the future.

Posted 3 months ago

“Karen was brilliant from start to finish - make things so easy with no pressure”

Helpful Report

(Durham) - Posted 3 months ago

Hi Jeanette, thank you so much for your great review. We appreciate your feedback and look forward to seeing you again in the future!

Posted 3 months ago

“Excellent knowledgeable staff and very helpful”

Helpful Report

(York) - Posted 3 months ago

Hi Claire, thank you so much for your great review. Your feedback is appreciated and we look forward to seeing you again in the future!

Posted 3 months ago

“Absolutely amazing service from the start. Wonderful customer experience. Could not do enough for me 👍”

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(Durham) - Posted 3 months ago

Hi Clifford, thank you so much for your kind words and great review. We appreciate your feedback and look forward to seeing you again in the future!

Posted 3 months ago

“Excellent and professional customer service. I was assisted by Daniel who provided all the information and support I needed when purchasing a car. Very happy with the Mazda that I got.”

Helpful Report

(South Bank) - Posted 3 months ago

Thank you so much for your 5-star rating of SG Petch! We greatly appreciate your kind words and are thrilled to hear that you had an excellent and professional customer service experience with us. Please don't hesitate to reach out if you need any further assistance.

Posted 3 months ago

“Really happy with my Kia picanto GT Line, the service from SG Petch and salesman was brilliant from ordering to collection. Thank you Nicky”

Helpful Report

(Sunderland) - Posted 3 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate it and are thrilled to hear about your positive experience with us. Once again, thank you for choosing SG Petch. It was a pleasure serving you, and we look forward to any future opportunities to exceed your expectations.

Posted 3 months ago

“Great experience with Daniel Wilkinson at the Teesside branch. Daniel ensured we got the best deal for our budget and went above and beyond to ensure we were happy - thank you!”

Helpful Report

(South Bank) - Posted 4 months ago

Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your feedback and we are thrilled to hear that you had a great experience with Daniel Wilkinson at our Teesside branch.

Posted 3 months ago

“Ordered my new vehicle in February 2024. Rosie, the salesperson kept me regularly updated with regards to its build/delivery. Come delivery day, Rosie was very helpful and thorough. She went through all the controls of the vehicle and even set up my mobile to connect to the car. Overall another great experience at SG Petch and thank you to Rosie for her friendly, helpful service.”

Helpful Report

(Darlington) - Posted 4 months ago

Thank you so much for your outstanding 5-star review of SG Petch! We sincerely appreciate your kind words and are thrilled to hear about your positive experience with Rosie, our dedicated salesperson. Thank you once again for choosing SG Petch, and we hope to serve you again in the future.

Posted 4 months ago

“The process was easy and a friendly transaction.”

Helpful Report

(Darlington) - Posted 4 months ago

Thank you so much, George, for your excellent 5-star rating of SG Petch! We sincerely appreciate your support. We're glad to hear that the process was easy and that you had a friendly transaction with us. We look forward to serving you again in the future!

Posted 4 months ago

“The whole service from entering for a rest drive, to picking my new car up was simply brilliant, even the run through and handover was explained very well, Sean was brilliant,to be fair Sean was the reason I chose my new car from S G Petch Darlington.”

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(Darlington) - Posted 4 months ago

Thank you so much for your fantastic 5 star rating of SG Petch! We greatly appreciate your kind words and are thrilled to hear that you had such a brilliant experience with us. We are delighted that Sean played such a crucial role in your decision, and we will make sure to pass on your kind words to him.

Posted 4 months ago

“Was very good. I made an enquire online, but never got a response. But when went to the garage, they were friendly and helpful. Dan, the salesman was great, kept me informed during the entire process. Definitely went above and beyond helping with paperwork and some issues with my finance.”

Helpful Report

(Darlington) - Posted 4 months ago

Dear Juliana,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your time and effort in leaving such a positive review. We apologise for the online inquiry response delay, but we are thrilled to hear that our team at the garage turned things around for you. It brings us great joy to know that they were friendly and helpful during your visit.

Posted 4 months ago

“first class service”

Helpful Report

(Darlington) - Posted 4 months ago

Thanks for your review Howard, we really appreciate it your feedback. We look forward to seeing you again.

Posted 4 months ago

“Have always used SG Petch to get my motability cars the service is excellent Steve Payne couldn't do enough for us excellent from start to finish”

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(Middlesbrough) - Posted 4 months ago

Thank you so much, Debbie, for your fantastic 5-star rating of SG Petch! We greatly appreciate your continuous support and loyalty. We're thrilled to hear that you have always chosen SG Petch for your motability cars, and we're delighted that the service we provide has consistently met your expectations. We look forward to serving you again in the future!

Posted 4 months ago

“Fantastic”

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(Sunderland) - Posted 4 months ago

Dear Michelle, Thank you so much for taking the time to rate SG Petch with 5 stars! We truly appreciate your support and feedback. We are delighted to hear that your experience with us was fantastic.

Posted 4 months ago

“Very impressed with the service we received from ryan”

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(Darlington) - Posted 4 months ago

Thank you so much for taking the time to give SG Petch a 5-star rating! We truly appreciate it and are thrilled to hear that you had a fantastic experience with us. We value your support and look forward to serving you again in the future.

Posted 4 months ago

“Dealt with Charlie and Kieran with new purchase. Great team and service quick turn around and as always an amazing Mazda.”

Helpful Report

(Durham) - Posted 4 months ago

Thank you so much for taking the time to leave us a 5-star rating! We sincerely appreciate your kind words and are thrilled to hear that you had a great experience at SG Petch If you ever need any assistance or have any further feedback, please don't hesitate to reach out to us. Thanks once again for choosing SG Petch, and we hope to have the pleasure of serving you again in the future!

Posted 4 months ago

“Good service, would return”

Helpful Report

(Darlington) - Posted 4 months ago

Thanks for your review Steven. We are pleased to know you received a good service.

Posted 4 months ago

“Absolutely amazing experience and made no question asked like it was a silly question all really friendly and really take care of you.”

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(Middlesbrough) - Posted 4 months ago

Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your kind words and are thrilled to hear that your experience with us was absolutely amazing. We look forward to serving you again!

Posted 4 months ago

“Absolutely amazing service, made me feel so comfortable and not rushed into anything Tony Hill and rebecca were so friendly and helpful, I would definitely go back for my next car”

Helpful Report

(Middlesbrough) - Posted 4 months ago

Dear David,Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your support and are thrilled to hear that you had such an amazing experience with our team. We look forward to serving you again for your next car purchase!

Posted 4 months ago

SG Petch is rated 4.7 based on 5,187 reviews