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SG Petch Reviews

4.7 Rating 5,212 Reviews
95 %
of reviewers recommend SG Petch
4.7
Based on 5,212 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy

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SG Petch 5 star review on 4th November 2024
Stephen Kay
SG Petch 5 star review on 12th August 2024
Derek Watson
SG Petch 5 star review on 15th July 2024
Curtis Watson
SG Petch 5 star review on 2nd July 2024
Ian Dunnabie
SG Petch 5 star review on 28th June 2024
Tanya Hutchinson
SG Petch 5 star review on 3rd June 2024
John Thopson
SG Petch 5 star review on 7th May 2024
Kathleen Robson
172
Anonymous
Anonymous  // 01/01/2019
Great friendly service from both manager and Chris Phillips in sales team car arrived quickly and although i had a few issues which resulted in my frt bumper being changed Chris organised this without fuss and picked up and returned the car back to me in same day with a full tank of petrol If not for the bumper issue then it would have been a 5 star rating
Helpful Report
(Durham) - Posted 5 years ago
Excellent service from knowledgeable sales staff. Very pleased with my new Electric Vehicle and will definitely return to this company for my future servicing and replacements.
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(Durham) - Posted 5 years ago
First class service
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(Durham) - Posted 5 years ago
We can honestly say that Connor & Dave are a credit to the company. Ten out of Ten for customer service couldn’t have been better looked after Thanks Mr & Mrs Richardson
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(Durham) - Posted 5 years ago
A very pleasant experience buying my car from S G Petch. Very helpful and willing to make sure as a customer I was satisfied with my experience.
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(Richmond) - Posted 5 years ago
Bought a second hand Corsa from SG Petch. Great service competitive pricing and no hard sell of extras. Very happy with my new car.
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(Durham) - Posted 5 years ago
Excellent service and communication friendly no pushy attitude by sales staff. Wellldone. May be calling in soon to have SAT NAV update as no Bedale bypass on the system
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(Middlesbrough) - Posted 5 years ago
A pleasure to deal with; professional, friendly and very helpful both during the purchase and after. Sorted out all documentation and even arranged the transfer of my personal number plate. Would highly recommend an excellent service. Thank you Martin Phillips.
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(York) - Posted 5 years ago
Fabulous service and friendly staff. Nothing is too much.
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(Durham) - Posted 5 years ago
It was a pleasant and professional experience.
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(York) - Posted 5 years ago
Just been to SG Petch today to retreave a radio pin code and was booked in and served by a David Burrell who was very helpfull and gave us a great service. Kind Regards Colin Wills
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Posted 6 years ago
I bought our new SEAT Mii last June. Still under warranty. Before buying a car here try ringing and ask to speak to the service department. You will have a long long wait and you may not get an answer at all
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Posted 6 years ago
With a daughter in Bath and a son in Oxford I needed a car that was reliable, economic on fuel and comfortable over a frequent round trip of 500 miles or so. SG Petch came up with the answer. They have an excellent selection of Kias and other models, sales staff who give clear and unbiased advice and a first-class back-up service. I would recommend them to anyone.
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(Richmond) - Posted 6 years ago
Excellent service from a warm and welcoming team.
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(Middlesbrough) - Posted 6 years ago
Very professional and friendly atmosphere
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(Durham) - Posted 6 years ago
Never heard from anyone since picking up my car to check if everything is okay.
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(Durham) - Posted 6 years ago
They are all very friendly and helpful here at SG PETCH.
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(Durham) - Posted 6 years ago
Excellent service Lewis Chelsea and Chantel were fabulous we have bought 2 cars in a week from Lewis great service good coffee Chelsea see you again Derek Nichols
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Posted 6 years ago
Excellent service
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(York) - Posted 6 years ago
SG Petch, and their staff in York Branch have long since altered any views I,or often I know some of the public have, on poor main dealer service. This was the 4th car I have purchased from them and had absolutely no problems and got a quick response to any query I had. The experience up to and including the hand over was excellent with all staff helpful and friendly, I don't think I need say any more.really !
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(York) - Posted 6 years ago
SG Petch is rated 4.7 based on 5,212 reviews