SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a Kia Stonic within 45 minutes of meeting Ricky the salesman. He was spot on. Knowledgeable, customer orientated and the professional face of SG Petch. We were kept informed of each step until the big unveiling of our car. Good follow up. If the service side is as good as the sales side, no wonder they have a good reputation.”

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(York) - Posted 5 months ago

“Perfect! Excellent service and so helpful.”

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(Richmond) - Posted 5 months ago

“Ryan was very helpful throughout the process”

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(Darlington) - Posted 5 months ago

“Staff very helpful and friendly”

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(Durham) - Posted 5 months ago

Thanks for your review Peter. We appreciate your feedback and look forward to seeing you again.

Posted 5 months ago

“This is the 7th Kia I have bought, my 5th from Petch. I have always considered I get a good deal and I always feel well looked after. Shaun was the sales person who looked after me this time and also last time. Very polite, friendly and a pleasure to do business with. Hope he is still working there next time as well.”

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(Darlington) - Posted 5 months ago

Thank you so much for leaving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you have had such a positive experience with us. We are especially grateful for your loyalty as this is the 7th Kia you have purchased, and your 5th from Petch. We look forward to seeing you again soon.

Posted 5 months ago

“Fantastic customer service, Max helped from start to finish was very thorough and helped make the process alot easier than expected.”

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(South Bank) - Posted 5 months ago

Thank you so much for taking the time to rate us with five stars! We truly appreciate your kind words and positive feedback about our service at SG Petch.

Posted 5 months ago

“Excellent service. Car arrived on time and full instruction on how to drive an automatic provided.”

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(Darlington) - Posted 6 months ago

“Friendly / approachable team”

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(Sunderland) - Posted 6 months ago

“Superb in every way. Gary Maughan, Becky and Sean always go out of their way to advise, help and support in every way. My husband and I have been buying our cars from SG Petch now for about 7/8 years, and we would not go anywhere else. I would highly recommend this company and the fabulous team who work there.”

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(Middlesbrough) - Posted 6 months ago

Dear Elizabeth, Thank you so much for your wonderful 5-star rating of SG Petch! We greatly appreciate your support and are thrilled to hear that you've been buying cars from us for the past 7/8 years. Your kind words about our team members, Gary Maughan, Becky, and Sean, are great to hear. We look forward to seeing you for many more years to come!

Posted 6 months ago

“The salesman Anthony was fantastic, very knowledgeable on the cars we liked and sorted all the paperwork and delivery of our new car.”

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Posted 6 months ago

Dear Kathleen, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear about your positive experience. We're delighted to know that our salesman Anthony provided fantastic service. Please don't hesitate to reach out if you need any further assistance.

Posted 6 months ago

“From first going to the garage to look at cars to deciding which car we wanted was excellent service was always kept up to date when the car would be available First class service Connor the guy who was dealing with was very knowledgeable about which car would be suitable for me to drive and we have recommend SG Petch to our friends”

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(Durham) - Posted 6 months ago

Hi Pamela, Thank you so much for giving SG Petch a fantastic 5-star rating! We truly appreciate your kind words and feedback. We are thrilled to hear that your experience with us, from the moment you first entered our garage to the final decision on which car to choose, was excellent. We look forward to seeing you again.

Posted 6 months ago

“Great service for Tony, car is perfect love it. Tony kept me in the loop as I waited a while for car but definitely worth the wait”

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(Middlesbrough) - Posted 6 months ago

Dear Daniel, Thank you so much for your fantastic 5-star rating of SG Petch! We're delighted that Tony provided you with great service and kept you in the loop throughout the process of waiting for your car. Once again, thank you for choosing SG Petch, and we look forward to serving you again in the future.

Posted 6 months ago

“Friendly and knowledgeable staff. Tony Hill was great with us, seemed to understand what we wanted. Nothing was any bother. Didn't have to wait long when I phoned Tony for advice.”

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(Middlesbrough) - Posted 6 months ago

Dear valued customer,Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your support and are delighted to hear that you had a positive experience with us. Thank you for choosing SG Petch, and we look forward to serving you again in the future.

Posted 6 months ago

“Dealt with by Ryan,friendly,knowledgeable and explained everything well.Would certainly recommend people to go to Petch for a new car certainly at Darlington where we were dealt with by a lovely member of staff.A little mention to Ray who on his first day took the time to get us a hot drink while Ryan was busy with client ,top staff. Thank you very much Ryan”

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Posted 6 months ago

Dear John, Thank you so much for your 5-star rating of SG Petch! We truly appreciate your kind words and we're thrilled to hear that you had a positive experience with us. We're glad that Ryan was able to assist you and provide exceptional service. We appreciate your recommendation and we look forward to serving you again in the future.

Posted 6 months ago

“Excellent service lovely staff informative polite and not pushy very happy with our new car and the staff”

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(Sunderland) - Posted 6 months ago

Hi June, Thank you so much for giving SG Petch a fantastic 5-star rating! We truly appreciate your kind words and your loyalty as our valued customer.

Posted 6 months ago

“Top class service couldn't be more happier with my choice of vehicle and daniel who looked after me is a great guy who helped with everything I'd like to thank everyone”

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(South Bank) - Posted 6 months ago

Thank you so much for your exceptional 5-star rating of SG Petch! We greatly appreciate your kind words and your satisfaction with our service. We are thrilled to hear that you are extremely happy with your choice of vehicle. We look forward to serving you in the future.

Posted 6 months ago

“Always very helpful and patient no matter how many queries are thrown at them.”

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(Durham) - Posted 6 months ago

Dear Derek, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your support and loyalty. if you ever have any more questions or need assistance, please don't hesitate to reach out.

Posted 6 months ago

“Excellent service from SG Petch they always go above and beyond”

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(Darlington) - Posted 6 months ago

Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your kind words and support. It's wonderful to hear that you had an excellent experience with our service. We look forward to serving you again in the future.

Posted 6 months ago

“Excellent experience buying a new car. Was treated as a valued customer by pleasant, knowledgeable and professional staff. Would recommend anyone looking for a new car to dtop in gor a discusdion.”

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(York) - Posted 6 months ago

Dear Noel, Thank you so much for your amazing 5-star rating of SG Petch! We are thrilled to hear that you had an excellent experience while buying your new car. Your recommendation means a lot to us, and we would be more than happy to assist anyone looking for a new car. We truly appreciate your support and thank you once again for choosing SG Petch.

Posted 6 months ago

“Fantastic service , Adam was wonderful kept us up to date with everything . The timescale on waiting for a new car was extremely impressive and low within 3 weeks from the day we went into see Adam and start the process . If anyone is looking for a reliable dealership you have found one using SG Petch”

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(Durham) - Posted 6 months ago

Dear Samantha, Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your kind words and we're thrilled to hear that Adam provided you with fantastic service. We look forward to seeing you again in the future.

Posted 6 months ago

SG Petch is rated 4.7 based on 5,187 reviews