SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Did everything right. Carl was a star”

Helpful Report

(Durham) - Posted 4 years ago

Hi Michael, Thanks for leaving a review.

Posted 4 years ago

“Excellent service from both the sales person and business manager. Was give sound advice on choosing the right vehicle for our needs. No pressure sales like you can get from other dealerships.”

Helpful Report

(Richmond) - Posted 4 years ago

Hi Stephen, Thanks for your kind words and leaving a review.

Posted 4 years ago

“Knowledgeable and friendly sales team, would recommend.”

Helpful Report

(Darlington) - Posted 4 years ago

Thanks for leaving a review.

Posted 4 years ago

“very good service”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi David, Thanks for leaving a review.

Posted 4 years ago

“Love my car bought Jan 2020 from SG Petch Mazda, Darlington. Excellent and friendly service offered by Ryan Robertson.”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Kathryn, Thanks for your kind words and taking the time to leave a review.

Posted 4 years ago

“Very good impression from first meeting with Ray,was very easy to talk with,informative about extras available but never pushy,had a small problem with tyre pressures after a couple of days took car back to durham,saw Ray he took me over to service dept who booked car in and problem solved,faulty value replaced at no cost to me,great service from team petch”

Helpful Report

(Durham) - Posted 4 years ago

Hi Stephen, Thanks for your kind words and leaving us a review.

Posted 4 years ago

“We would wish to highlight the very good service and attention that was given to us by Joseph and other staff in our recent dealings. On the basis of this experience we will certainly be providing a fafourable recommendation to friends and relatives when the opportunity is presented.”

Helpful Report

(Richmond) - Posted 4 years ago

Thank you for leaving your very kind review.

Posted 4 years ago

“Reg at the York branch was a great help. Really made the experience very easy.”

Helpful Report

(York) - Posted 4 years ago

Hi Helen, Thanks for your comments and leaving a review

Posted 4 years ago

“Excellent customer service and knowledge . It was a pleasure to visit and purchase my car .”

Helpful Report

(Richmond) - Posted 4 years ago

Thanks for leaving a review

Posted 4 years ago

“Dealing with the sales person was frustrating. I felt like I was an inconvenience rather than a valued customer. The manager stepped in and resolved the issues. Everything went perfectly when I collected the car but I was told that I would get an after sales follow up call - that has not happened.”

Helpful Report

(Durham) - Posted 4 years ago

Hi Kevin, Thanks for taking the time to leave a review. I will pass your comments onto the branch manager.

Posted 4 years ago

“Excellent customer service from start to finish. I never felt pushed into anything and all details were repeated to me so I was sure of what was happening.”

Helpful Report

(Durham) - Posted 4 years ago

Hi Victoria, Thanks for taking the time to leave us a review.

Posted 4 years ago

“excellent friendly service”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi Sharon, Thanks for your review.

Posted 4 years ago

“I could not have been happier with the help I had from Andrew. He made the purchase of my super car very easy Amanda was so pleasant.”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Rosalind, Thank you for taking the time to leave a review.

Posted 4 years ago

“We recently purchased a new car Hyundai Kona from SG Petch. The service we received was excellent. We found that all the staff we came into contact were friendly and helpful. Tony Hill went that extra mile to help us. We recently had been into the local Audi car garage and felt that their service was very poor. SG Petch completely made us feel important and we will recommend them to our friends and family.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi Kay, Thanks for taking the time to leave a review and we hope you enjoy your new car.

Posted 4 years ago

“Excellent service, from start to swift collection of vehicle. Highly recommended.”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Andrew, Thank you for taking the time to leave us a review.

Posted 4 years ago

“Great friendly service from Andy would definitely recommend and buy future cars here”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Jacqueline, Thank you for leaving a review and we hope you enjoy your new car.

Posted 4 years ago

“Lovely experience with SG Petch as always. Recently purchased a Mazda, Ryan and the team have been lovely and happy to answer all the questions Ive had. Very friendly and professional atmosphere, a lot different to other places I have visited in the past. Special thanks to Ryan Robertson for his time and making things as easy as possible for me. Would definitely recommend Sg Petch to all. Thank you”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Victoria, Thank you for your kind words and taking the time to leave a review. We will pass your comments over to Ryan and the team.

Posted 4 years ago

“Excellent service from Connor and the team. Car delivered on time and care taken to ensure I could understand its features.”

Helpful Report

(Durham) - Posted 4 years ago

Hi David, Thanks for leaving a review and we will pass your comments to Connor and the team.

Posted 4 years ago

“Helpful and professional attention to my interest in purchasing a used car.”

Helpful Report

(York) - Posted 4 years ago

Hi Paul, Thank you for leaving a review.

Posted 4 years ago

“Been a regular customer for ten years plus very well looked after excellent service treated like a new customer every time”

Helpful Report

(York) - Posted 4 years ago

Hi Ian, Thank you for your continued custom and taking the time to leave a review.

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews