SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,213 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,213 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service from roger at SG Petch Durham .... he kept in touch with me before I received my car reporting back to me about paper work etc ... very proffesional in every way ... wouldn’t buy from anybody else now thank you for a great service .”

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(Durham) - Posted 6 years ago

“very excellent service and a excellent car totally happy”

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(York) - Posted 6 years ago

“Great Yorkshire service..Good price, friendly, flexible. Thanks to Peter Bonnard and the 2 Wayne’s.”

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(York) - Posted 6 years ago

“Very good service and after sales nothing to much trouble and everything we asked was explained very well, the sales assistant was very good and patient.”

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(Darlington) - Posted 6 years ago

“Very professional no pressure would recomend”

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(Darlington) - Posted 6 years ago

“Very Happy”

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(Middlesbrough) - Posted 6 years ago

“Excellent service friendly staff don't push you into buying a car”

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(Durham) - Posted 6 years ago

“Sales personnel fully understood our needs and resolved any concerns quickly and effectively. Hand over went smoothly.”

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(Darlington) - Posted 6 years ago

“they were very efficient car was very clean”

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(York) - Posted 6 years ago

“Excellent customer service from Gary Winteringham - fully understanding my requirements”

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(York) - Posted 6 years ago

“This is the third car my family has bought off you the fact we keep returning tells you how pleased we are with your service. Always polite pleasant and never give the hard sell on anything you don't want unlike other dealerships. You offer great advice and leave it to the customer to decide. Amy who sold me the Fiat 124 Spider is a credit to your dealership. She made it a very pleasant transaction. Loving my car by the way. Thanks for a great experience.”

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(Middlesbrough) - Posted 6 years ago

“Excellent service.”

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(York) - Posted 6 years ago

“When I originally agreed purchase of vehicle I stipulated it would include the fitting of a roof film as the car is used for driving tuition. I supplied the film, it was not fitted until I threatened to reject the car under sale of goods act and that I would not use S G Petch for servicing of both my vehicles and that I would not return to buy a vehicle in the future, stress I did not need.”

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(Durham) - Posted 6 years ago

“Excellent service from Michael at SG Petch Durham. Everything that I requested was completed to my satisfaction. I would highly recommend.”

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(Durham) - Posted 6 years ago

“Andrew Kemp went out of his way to come to the house and help me with the first car I bought from yourselves. When I had to source another car after my son had and accident SG Petch was the site I looked at and Andrew Kemp was the man I contacted.”

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(York) - Posted 6 years ago

“Everyone was extremely helpful in getting my car ready and everything was explained at every stage. Well done Les!”

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(Richmond) - Posted 6 years ago

“Ordered a towing eye cover for a Daihatsu Terios. Almost immediately we received a phone call saying it would be with us in a matter of days. It arrived promptly and the bonus was it was already the colour of the vehicle so no painting required. Excellent fulfillment, would definitely recommend. Many thanks Llanfoist Car Sales, Abergavenny, South Wales”

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Posted 6 years ago

“Yesterday I took delivery of a Used Land Rover Discovery GS SDV6 Auto which the family had spotted on the internet and referred to me because it had extremely low mileage. We immediately contacted SG Petch and spoke with Peter Bonnard to arrange a viewing within the hour. We were met at the York outlet by a very cheerful and pleasant Peter Bonnard and we immediately established a great relationship of trust with him - his has a great sense of humour as well as being extremely conscientious in delivering to his customers a high quality of service. We decided to purchase the vehicle and the whole purchase experience was OUTSTANDING. Peter gave very personal attention to every detail of the transaction in order to deliver a high quality of personal customer service and kept us advised of everything from start to finish - is was a joy to deal with Peter Bonnard and SG Petch in York and Peter represents an example of what should be expected of a GOOD car salesman - unlike an experience a few days previously in Fleetwood when the salesman could not even care less and never even offered us a coffee despite having travelled for 3.5 hours to view a vehicle! All discussions and negotiations with Peter Bonnard were undertaken in a very friendly and professional manner - with plenty of brews of coffee and hot chocolate that were much appreciated. Nothing was too much trouble for Peter. WE STRONGLY RECOMMEND SG PETCH and in particular PETER BONNARD to anyone thinking of purchasing a vehicle. I drove away a very proud and satisfied new owner of a Used Vehicle purchased from SG Petch. Well done Peter and the team !”

SG Petch 5 star review on 15th June 2018

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Posted 6 years ago

“Bought my first ever new car a Mazda CX-5 here 2 years ago, have to say the service since has been fantastic, it's not about getting your money, the after care is second to none. Lee, the service manager is excellent always going the extra mile to help. In the few minor issues I've had they have sorted them without any issue. Definitely recommend them and will buy from them again. It's not about the sale it's the customer care.”

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Posted 6 years ago

“Lewis Baird - Durham Branch. Lewis made the whole process of buying a car very easy and stress-free and explained everything I needed to know very clearly. I would definitely recommend SG Petch.”

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Posted 6 years ago

SG Petch is rated 4.7 based on 5,213 reviews