SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,187 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly helpful staff and I think this is the third Hyundai car Steve has sold me over the years. So say no more if a customer keeps coming back.”

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Posted 1 year ago

Thank you Malcolm for your continued custom, it's really appreciated. We'll pass on your feedback to Steve for you, he'll be made up. Enjoy your new Tucson.

Posted 1 year ago

“Professional, helpful service from new car sales.”

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(Darlington) - Posted 1 year ago

Hi Leslie, Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.

Posted 1 year ago

“I would recommend SG Petch Middlesbrough based on my experience. Mark was really helpful and friendly, he found me a suitable and perfect car for myself. He listened to what features I wanted in a car and helped me pick out a car the day I visited. Mark continued to give me regular updates on the vehicle and was extremely accommodating until I picked my car up.”

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Posted 1 year ago

Hi Belinda, Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.

Posted 1 year ago

“I'm a little bit late in adding this review as I've had my new mazda for about 4 weeks now. Daniel from the Darlington branch worked with us and I want to say a massive thank you to him. I entered the garage with no idea what kind of car I wanted and drove away with the perfect one for me at this moment a few days later! Daniel was extremely patient with me , gave great comparisons and descriptions and just generally looked after me and my husband very well. A very polite, gentle, kind, enthusiastic young man. And we had a giggle together too. Thanks so much Daniel, take care. Mary & John O'Sullivan”

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Posted 1 year ago

Hi Mary & John, Thank you for leaving us a review and for your kind words. It is great to hear that Daniel looked after you well. We hope you enjoy the rest of your day.

Posted 1 year ago

“With my husband being in the same trade we know what is expected. Adam is great hence why we keep returning to him.”

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(Durham) - Posted 1 year ago

Hi Kay, Thank you for leaving us a review and your continued custom, it is most appreciated. We hope to see you again soon.

Posted 1 year ago

“The staff are second to none , always helpful and friendly and nothing is too much trouble . Les is great and has helped me with my last 3 cars . I would not use another dealership”

SG Petch 5 star review on 20th February 2023

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(Richmond) - Posted 1 year ago

Hi Caroline, Thank you for taking the time to leave us a review. We really appreciate your continued custom over the years. We hope you have a great day.

Posted 1 year ago

“The service for my motability car was seamless...”

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(York) - Posted 1 year ago

Hi Jacqueline, Thank you for leaving us a review, we are pleased to hear your experience was seamless. We hope to see you again soon.

Posted 1 year ago

“Taking my car for work under warranty I was delighted with the quality of customer service from booking to completion. All staff were professional and friendly and the car wash at the end was the icing on the cake!!”

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Posted 1 year ago

HI Malcom, Thank you for your review it is great to hear you enjoyed the service you received.

Posted 1 year ago

“I’ve recently bought a new car, and was given a fantastic deal with excellent customer service with good communication every step of the way. Thank you Shannon”

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(Darlington) - Posted 1 year ago

Hi Jane, Thank you for your review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 1 year ago

“I always find that they are very helpful for I am looking for”

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(Middlesbrough) - Posted 1 year ago

Hi Francis, Thank you for taking the time to leave us a review, it is most appreciated. We hope you enjoy your new car.

Posted 1 year ago

“very helpful extremely happy with our new car”

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(York) - Posted 1 year ago

Hi Jean, Thank you for your review, it is most appreciated. We hope you have a great day.

Posted 1 year ago

“I was more than satisfied with the swift customer service and the effort to which my requirements were met.”

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(South Bank) - Posted 1 year ago

Hi, Thank you leaving us a review, we really appreciate it. We hope you have a great day.

Posted 1 year ago

“Everything about the process was seamless from the test drive to receiving the car. From ordering to taking delivery of my first choice colour only took two and a half weeks.I was very impressed”

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(Durham) - Posted 1 year ago

Hi Keith, Thank you for taking the time to leave us a review, it is most appreciated. We hope you have a great day.

Posted 1 year ago

“Massive thanks to Matthew Newall who started the process of my new car and Roger Crozier at SG Petch Durham who looked after me once Matthew moved over to Darlington. The process was easy from start to finish and despite the delays with SEAT, Roger kept me up to date and delivered the car ensuring we had everything we needed and triple checked we didn’t need help with anything before we left! 10/10 service from these guys! Thank you both so much!”

SG Petch 5 star review on 13th February 2023

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(Durham) - Posted 1 year ago

Hi Helen, Thank you for your review and kind words. We are pleased you were happy with the service received. We hope to see you again soon.

Posted 1 year ago

“i can only give good feedback all staff were very welcoming and friendly they give me all the information needed they helped me every step of the way”

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(Middlesbrough) - Posted 1 year ago

Hi Robyn, Thank you for your review and kind words, we are pleased you were happy with the service you received. We hope to see you again in the future.

Posted 1 year ago

“Can't falter the service always 100% always very easy to get on and answering questions”

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(Durham) - Posted 1 year ago

Hi Joseph, Thank you for leaving us a review, it is great to hear you couldn't fault the service. We hope you enjoy the rest of your day.

Posted 1 year ago

“Daniel and all staff are fabulous. Given myself and my husband fabulous deals every time. We are repeat customers (6th car) due to the seamless service. No sales pressure but given advice every time and there are never any problems”

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(South Bank) - Posted 1 year ago

Hi Michelle, Thank you for your review and your continued custom, we really do appreciate it. We hope you enjoy your new car and we look forward to seeing you again soon.

Posted 1 year ago

“Very helpful and quick service overall very good”

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(South Bank) - Posted 1 year ago

Hi Katherine, Thank you for your review, we are pleased with the service you received.

Posted 1 year ago

“Wayne Jackson from York branch was so professional and helpful. Would definitely buy from again, hassle free handover. 🤙😁”

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Posted 1 year ago

Hi Wendy, Thank you for leaving us a review, we really appreciate it. We hope you enjoy your new car.

Posted 1 year ago

“My purchase was hassle free and very easy”

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(Durham) - Posted 1 year ago

Thank you so much, Brian, for the 5-star rating! It's great to hear that your purchase at SG Petch was hassle free and easy! We really appreciate your feedback!

Posted 1 year ago

SG Petch is rated 4.7 based on 5,187 reviews