SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,211 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,211 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and helpful.”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thank you for leaving us a review Michael.

Posted 4 years ago

“Bought my car in Lockdown. Good service. Able to test drive on my own. Ross was very helpful and posted on the wheel nuts as promised. Very happy with my new Kia.”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Judith

Posted 4 years ago

“Fantastic customer service everything from start to finish. Will definitely recommend to friends & family.”

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(Middlesbrough) - Posted 4 years ago

Thanks Jay for taking the time to leave us a review.

Posted 4 years ago

“Outstanding service from start to finish on the purchase of a used car. Even during COVID the whole process was smooth”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review James.

Posted 4 years ago

“I’ve been dealing with Adam through this bad time not seen the car as yet Looked at loads of pictures of it looks realy nice 2nd hand car i20 We done everything via email which is very strange He done all finance everything went through Never asked for any deposit just pay it in when u come to pick it up Top marks great service”

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Posted 4 years ago

Thanks for leaving us a review.

Posted 4 years ago

“Neil took care of all matters under the current restrictions, nothing was too much trouble. Would use SG Petch again in the future.”

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(Durham) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“I purchased my used Mazda 6 a couple of weeks ago and my sales consultant was Charlotte. Charlotte responded to every request for information almost immediately, including into the evenings. I was provided with a video of the car and an additional 15+ photos over and above those shown in the original advert. Charlotte also gave me an honest verbal appraisal of the car's condition over the phone. Based on all the info i had been provided with, i travelled up from London in a Vauxhall Insignia and returned in my Mazda 6. Was it worth the journey? Absolutely yes. Would i return at anytime in the future - yes again. The whole car buying experience from SG Petch was exemplary and i am one very happy and grateful customer.”

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(South Bank) - Posted 4 years ago

Thank you John for taking the time to leave us a review.

Posted 4 years ago

“What a great company to deal with Nice car I'm very pleased with the service will buy from s g petch again **********”

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(York) - Posted 4 years ago

Thanks for leaving us a review Glen.

Posted 4 years ago

“We found S.G.Petch a really nice company, the staff are all really friendly and our salesman Rikki was second to none. We bought a lovely Jeep Renegade and Rikki even rang us two weeks later to make sure everything was all ok. All in all we are very pleased with S.G.Petch and the car we bought is brilliant.”

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(York) - Posted 4 years ago

Thank you for taking the time to leave us a review Alice.

Posted 4 years ago

“well looked after, and excellent social distancing in place good price for the part-exchange car I bought was ready for collection within 24 hours. thank you.”

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(York) - Posted 4 years ago

Thanks for leaving us a review John.

Posted 4 years ago

“I purchased a second hand car recently from the Darlington showroom from start to finish I was dealt with in a professional friendly manner and everything was clearly explained to me.”

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“I recently purchased a 2016 John Cooper Works from SG Petch in Durham; even under the strange circumstances we are all under, the process to both viewing the car and the actual purchase were done seamlessly. Emma did a stellar job throughout and was very welcoming.”

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(Durham) - Posted 4 years ago

Thank you for taking the time to leave us a review Anthony.

Posted 4 years ago

“We were first time mobility car owners. We went into the Darlington branch and saw Anthony and Chris. Who were extremely helpful kind and professional. I couldn’t fault them. They kept in touch with us throughout lockdown and kept us informed about our purchase. Thanks once again for the great service.”

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Posted 4 years ago

Thank you for taking time to leave us a review Faye and Glynn.

Posted 4 years ago

“What a pleasure it was to use SG Petch service dept in Darlington today(16 June 2020).. From the moment I arrived the whole atmosphere was friendly, helpful and positive. Having used a Kia dealer elsewhere I was expecting a negative experience, How pleasantly surprised I was at being made to feel welcome. Was kept updated with progress , in a friendly and professional way, and had no objections for paying for the extra work needed on brakes. Let me take this opportunity to say keep it up boys n girls, your head and shoulders above other Kia garages I've used. P.S enjoy the biscuits”

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Posted 4 years ago

Thank you Duncan for your kind words and taking the time to write us a review. We hope you enjoy your new car.

Posted 4 years ago

“Saw the car we wanted made an appointment dealt with by Dave salesperson. Had a test drive on our own. Car ready a week later and drove away. It was the most pleasant car purchase I have ever made. Will definitely return to buy again”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review Shelley.

Posted 4 years ago

“I bought my X Ceed with no pressure from the salesman (Iain), I had no PX just a nice cash deal. I am very happy with my car and would recommend. You will not be disappointed.”

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(York) - Posted 4 years ago

Thanks for taking the time to leave us a review Graham.

Posted 4 years ago

“Excellent service worked brilliantly especially around covid 19. David helpful,professional made it all so easy.Thank you.”

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(Darlington) - Posted 4 years ago

Thanks for leaving us a review John.

Posted 4 years ago

“Amazing service. Ricky was so helpful and his communication throughout the process was faultless, nothing was too much hassle, helping me get ready to drive my new car away! Couldn’t recommend enough, the nicest and friendliest car dealership I’ve been too, was deffo worth the drive”

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Posted 4 years ago

Thanks Ashleigh for your kind words and taking the time to leave a review.

Posted 4 years ago

“Have been looking all over for a red Astra, I found my perfect car at SG Petch! Ricky has been amazing throughout the whole process, nothing was too much hassle and his communication throughout has been faultless, he sorted everything out for me! Would deffo recommend”

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Posted 4 years ago

Thanks Ashleigh for leaving a review.

Posted 4 years ago

“Good service very helpfull”

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(South Bank) - Posted 4 years ago

Hi Timothy, Thank you for leaving a review

Posted 4 years ago

SG Petch is rated 4.7 based on 5,211 reviews