SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,237 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,237 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 5th February 2025

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful staff. Before and after sales fantastic communication.”

Helpful Report

(York) - Posted 3 years ago

Thats great to hear Ross, Thanks for taking the time to leave a review.

Posted 3 years ago

“The staff at SG Petch were very helpful and friendly,made the whole experience easy and straightforward.”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Simple, straight forward transaction, Chris was polite, efficient and easy to deal with, thanks.”

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(York) - Posted 3 years ago

Thanks for leaving us a review Chris and we hope you enjoy your new car.

Posted 3 years ago

“Service was excellent not pushy and very good choice of cars. Had to have home delivery due to covid isolation and this was quick and very convenient”

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(Durham) - Posted 3 years ago

Thanks for taking the time to leave us a review William and we hope you enjoy your new car.

Posted 3 years ago

“10/10 Service as always from SG Petch SEAT. A couple of teething issues with our new SEAT Arona FR Red Editon (Factory Issues, nothing SG Petch had done) but it was no problem for Matthew Newall & his team. Car booked in straight away. This is car Number 3 Personally from Matthew & all of my family wouldn't go to anyone else!”

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Posted 3 years ago

That is great to hear Matt! Thanks for leaving a review and your continued custom.

Posted 3 years ago

“Thank you to Roy at SG Petch Mazda Sunderland. He was amazing from my test drive, through to the pick up of my CX 30 Sport Lux.”

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(Sunderland) - Posted 3 years ago

Thanks for leaving us a review Amanda and we hope you enjoy your new car.

Posted 3 years ago

“Excelent service would not buy from anyone else”

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(Middlesbrough) - Posted 3 years ago

That is great to hear Philip, Thanks for your review.

Posted 3 years ago

“Service was a pleasure from start to finish. Thank you”

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(Durham) - Posted 3 years ago

Thats great to hear Maurice, Thanks for your review.

Posted 3 years ago

“Kevin Jackson and his brother were most helpful to me having lost my wife to cancer during our negotiations.This is the second Kia I have had from SG Petch the service has always been first class will definitely use them again.”

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(York) - Posted 3 years ago

Thanks for taking the time to leave a review John its much appreciated.

Posted 3 years ago

“Excellent service”

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(York) - Posted 3 years ago

Thanks for your review Ian.

Posted 3 years ago

“Could not fault the service very helpful and friendly”

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(Richmond) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“We have been coming to SG Petch for quite a long time now. We always see Gareth who, after all this time is like a 3rd son to us, we've got to know him that well. He's always helpful, courteous and we always have a laugh as he's so easy to talk to. He even set my radio on the station he knows I listen to, when I purchased my car a couple of weeks ago. My husband and I always enjoy our visits to this company.”

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(Middlesbrough) - Posted 3 years ago

Thanks for your continued custom Mary and taking the time to leave us a review.

Posted 3 years ago

“We recently purchased a car through the motability scheme at Darlington SG Petch. We have been through a lot of late and this is first time we have purchased a motability car due to a change in my circumstances. We dealt with Andrew Mellanby who was absolutely amazing and made the purchase so easy, he kept in contact with me throughout and it only took a week from ordering to delivery we couldn't believe it. Fantastic service couldn't ask for anything more. The car we purchased was a kia sportage and is amazing so nice to drive. Thank you Andrew and SG Petch Team at Darlington top service 👏”

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(Darlington) - Posted 3 years ago

That is great to hear Helen. Thanks for taking the time to leave us a review and we hope you keep enjoying your new car.

Posted 3 years ago

“abby was amazing once again she went out of her way massively over last cpl months to finally get me the deal i was wanting.”

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(Middlesbrough) - Posted 3 years ago

Thanks for taking the time to leave us a review Steven.

Posted 3 years ago

“Glyn was so professional and friendly throughout my whole experience with SG Petch. He listened to exactly what I needed, and delivered, even though I had no idea what vans were out there. Throughout the pandemic this would have been a stressful experience, but he was absolutely incredible at overdelivering and I would 100% recommend him again, and again.”

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(Darlington) - Posted 3 years ago

That is great to hear Erin, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Fantastic service from start to finish”

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(Middlesbrough) - Posted 3 years ago

Thanks for leaving us a review Katherine.

Posted 3 years ago

“Brilliant company to deal with , from looking at a new car through to delivery and dealing with the service department , I have bought lots of new cars over the years, and I can honestly say that I have never received service as good as this before , I would highly recommend them they made me feel valued and appreciated , this is something that is very hard to find nowadays”

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(Durham) - Posted 3 years ago

That is great to hear Nigel. Thanks for taking the time to leave a review.

Posted 3 years ago

“I buy my cars from SGPetch because I prefer Fiat. I don’t know of another showroom in York that supplies Fiat 500. I would certainly shop around if there was more to choose from.”

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(York) - Posted 3 years ago

Thanks for leaving a review

Posted 3 years ago

“Have had better experiences when buying a car. No follow up calls to see how you are getting on with car. Be careful with part exchange found out later I could have got a much better deal elsewhere.”

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(York) - Posted 3 years ago

We are sorry you weren't 100% happy with the service, your comments have passed onto the branch.

Posted 3 years ago

“I can thoroughly recommend SG Petch for a efficient and pleasant car buying experience. Living on the Sussex coast I was looking for a low mileage second hand Kia Niro Hybrid and found one on the Kia Approved website on the forecourt at SG Petch, York. A video of the car from Tomasz and his attention to detail and understanding of my needs, meant that I purchased the car unseen. The car was delivered to my home 3 days later.”

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(York) - Posted 3 years ago

Thanks for taking the time to leave us a review.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,237 reviews