SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.74

4.7 Rating 5,209 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 4th November 2024

172

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Hyundai Tucson after viewing many from other locations dealers, dealt with Adam who put no pressure on us, listened to what we were after and was clear and informative without being pushy at all. We are over the moon the car and would return to SG Petch in the future”

Helpful Report

(Durham) - Posted 3 years ago

Hi Jonathan, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Very good service from S G Perch. I bought my Fiat 124 spider last month from them. The car was presented beautifully and with a full tank of fuel. Very happy to do business with them and highly recommend.”

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(York) - Posted 3 years ago

That is great to hear Peter. Thanks for leaving a review.

Posted 3 years ago

“Very good service from staff when purchasing new car”

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(Darlington) - Posted 3 years ago

Thanks for your review Caroline.

Posted 3 years ago

“I have always had excellent service and once again you did not disappoint Making us feel important customers, listening and providing clear information for us to make decision upon Great customer service from all the team”

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(Middlesbrough) - Posted 3 years ago

Hi Stephen, That is great to hear, thanks for taking the time to leave us a review.

Posted 3 years ago

“Friendly and helpful staff especially Mathew”

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(Durham) - Posted 3 years ago

Thanks for your review Edwin and we hope you enjoy your new car.

Posted 3 years ago

“Excellent customer service from Tony at skippers lane SG Perch wouldn't go any where else x”

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(Middlesbrough) - Posted 3 years ago

Thanks for leaving us a review Sharon.

Posted 3 years ago

“Bought a used 2018 Hyundai Tucson 1.6 Sport today......we've used other dealers (Audi and Mini) but we were so impressed with Ryan from the sales team who was very professional and made our purchase so so easy and he went the extra mile for us arranging the repair of the usual wear and tear bodywork scratches. From our very first visit to collecting the car he was brilliant, an asset to SG Petch! We may well be back in a few years as returning customers, keep up the good work!!”

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Posted 3 years ago

That is great to hear Stephen, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Everything at the beginning of our buying of a Mazda, I was promised a touch up paint in the post for a scratch I wasn’t happy with, non arrived, after telephone conversation I was promised yet again paint through the post, never arrived in the end we had to travel to pick up. Not the type of service I expect after spending thousands of pounds.”

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(South Bank) - Posted 3 years ago

“Good service and advice given, very friendly”

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(South Bank) - Posted 3 years ago

“Great service prior to, during and after the purchase. Matthew made the whole process stress free. This is the first time I've bought from SG Petch, if only all car dealers were this good.”

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(Durham) - Posted 3 years ago

“Once again salesman (joseph) very helpful knowledgeable and very helpful in getting us the best car for us.”

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(Richmond) - Posted 3 years ago

“I have dealt with SG Petch for many years now. I have always been happy with my purchases and the professional and efficient service both during and after each transaction.”

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(Durham) - Posted 3 years ago

“First class service from our salesperson Joe. He went the estra mile, sent me my own personal review and video of my new cx 5. The showroom was pristine. Very friendly staff.”

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(Darlington) - Posted 3 years ago

“First class customer service. Friendly and helpful staff.”

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(Sunderland) - Posted 3 years ago

“I can't thank the staff at SG Petch enough for their help when I bought my car. They really go the extra mile. Craig was a lovely guy to deal with. It helps that I love my Mazda too!”

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(South Bank) - Posted 3 years ago

Hi Lisa, That is great to hear. Thanks for leaving a review.

Posted 3 years ago

“Exemplary service! Your salesperson Andrew Mellanby was totally accommodating and personable, making the whole transaction a pleasure. We would fully recommend your business to everyone on the basis of our experience.”

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(Darlington) - Posted 3 years ago

Hi Peter, Thanks for your review and we hope you enjoy your new car.

Posted 3 years ago

“I’ve never once had a problem with SG Petch Durham! All staff are welcoming, polite and professional. Matthew was outstanding when getting my new Seat Ibiza. He was polite, professional and easy to understand when going through all of the paper work! Matthew has done an amazing job, I absolutely love my car, thanks again!!”

SG Petch 5 star review on 19th October 2021

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(Durham) - Posted 3 years ago

Hi Lauren, That is great to hear. Thanks for taking the time to leave a review.

Posted 3 years ago

“This is the first time that I have used SG PETCH & have never been happier. The experience started with an enquiry phone call & I got put through very efficiently to sales to answer the query. Guy Gibson on sales could not have been more helpful explaining the vehicle in detail over the phone, arranging an appointment to view it & right through the purchase & collection of the car. So nice to have one point of contact & no pressure selling. I would use them again & recommend them to others.”

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(Darlington) - Posted 3 years ago

Hi Stephen, That is great to hear. Thanks for leaving us a review.

Posted 3 years ago

“Excellent. Steve Kennedy was very considerate and I got the car I wanted! Many thanks”

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(Darlington) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Great experience, Tom when above and beyond to help me fine my lovely new sportage.”

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(York) - Posted 3 years ago

Thanks for your review and we hope you enjoy your Sportage.

Posted 3 years ago

SG Petch is rated 4.7 based on 5,209 reviews